H&R Block

We were completely satisfied with the service we received from Luba. She is delightful to work with. We were nervous when we came in for tax preparation, as we had to change the accountant this year, as our accountant retired. We did not know what to expect. Luba was very patient, explained everything thoroughly, she could answer all our questions, and just put us at ease.
Luba is very knowledgeable, caring, efficient. Best tax pro around! We will be seeing Luba annually for tax preparation. Thank you for being professional and helpful, Luba!

The really bad experience we had here is based on the outrageous price you will pay.
Had a straightforward 1040 with a W2 and ended up paying over $ 400 for the preparation. Save time & money and do it yourself with a program at home. We feel like we were scammed since the average cost to do a 1040 is $ 250!

Worked with the office manager, Han Jo. I felt scammed after my transaction as the only thing he did for me was add two values in to an LLC form that I already had. This was «the price for professional preparation.» He initially told me 30min (at a $ 200/​hr rate). Then he tried to bait and switch me with the h&r block standard pricing. Then he ended up charging for the full hour (We had only been working for 30min). I asked him where the extra time was going and he assured me we’d need it (we didn’t).
Before starting, I was under the impression he would e-​file everything, I could pay while in office, and I’d leave with piece of mind that my taxes were squared away. I was wrong. I was sent home with the same amount of work to do if I had done it myself.
I understand that he did spend time looking through paperwork and online documents for codes (which I had to help point out).
I get that a CPA costs money. However, I feel that for the price I’m paying, I need a sense of urgency. He definitely had a sense of urgency for my card when it was time to pay the bill after I gave him a look of disapproval.
I feel scammed. I felt like he was clicking around windows to fill time. I still don’t know if he actually filed my taxes with California.
Im surprised this place is even open.

Don’t let few reviews steer you away from this office, and from Luba. Be sure to see Luba Milgram, Enrolled Agent. She is the BEST Tax Agent I’ve worked with (and I’ve worked with many). She’s well informed, thorough, and patient. I’ve worked with Luba for years. Tip: be sure to bring your previous years vehicle registration renewal receipt. I forget every year and Luba is always patient while I look this info up! ASK FOR LUBA! She’s fantastic.