Active Kids Pediatrics

It upsets and frustrates me to have to leave this review. (which i never do) but this is a warning for all new and existing patients. MAKE sure you do your homework each and every time you visit. My daughter has been seeing Dr. Barnes-​Clark for almost 3 years now and it has been a great experience. The Dr. is honestly one of the best Dr.‘s i have ever come across with all of my children. Unfortunately, her billing team and front office i cannot say the same about. It seems that when insurance plans are dropped or changed they do NOT notify you, the patient, to let you know. Yet they see your card each time you come in but clearly never follow up. I am now dealing with bills from almost a year ago in excess of 500.00 that my insurance company will not pay for now saying she stopped taking my plan over a year ago. Huh??? This is news to me and something that I was never notified of that her office staff failed to mention and her billing company. I did my part i checked online and gave them my card but there clearly is a huge disconnect and in the end it potentially will cost me a lot of money that could have been avoided. Worse yet, when I called the office to talk to someone about it all I got was finger pointing between the 3^rd party billing company they use and the front office staff.

We’ve been here 3 times. Every visit was rushed. All of our needs were taking care of but it was rushed. I’m not in love with the office but I’m happy enough with them to go back.

Love Dr. Guzek, she was instrumental in helping me with my breastfeeding issues. It’s such an asset to have a pediatrician who is a lactation consultant and can address the full range of newborn issues. I’ve seen Dr. St. Jacques and Dr. Judy as well and both were excellent. All the docs here go above and beyond to answer my questions, explain what’s happening with my kids, and even follow up afterwards. From the moment you walk in the door, you can tell this is a great practice with pediatricians that love what they do and care about their patients.

This is the best Pediatricians office ever. I have seen every Doctor and I love every one on them. Don’t look anywhere else… just come here.
Dr. Amy Guzek is the best. She is great. When you need help with breast feeding or have any questions on that she will gladly answer them and be there for you. She is a great listener and then tells you how to handle the situation in a different way. Love her! !
Dr. Judie Barnes Clark is awesome. She knows her information and is willing to take time to tell you exactly what’s going to happen with your child. She has a lot of great information and tells you great things about your child when your neighbors tell you otherwise.
Dr. St. Jacques is great. I haven’t seen him yet but he always tells me he hopes my child gets better if he sees us.
Thanks Active Kids Pediatrics. I am so glad I switched over to you guys. You guys have helped me so much.

I recently switched my 2 kids to Active Kids. They have seen 2 Dr’s here already. I was happy with the care they received and felt like the staff and front office people were extremely friendly and competent. The Dr’s diagnoses were spot on. We got our flu shots recently there and were in and out quickly. I will be bringing my kids back for their well child exams later this year. Highly recommend checking them out if you’re near Tukee/​Chandler/​Maricopa/​S Tempe, you won’t be disappointed.

Doctor is great, facility and staff are very poor. The office staff, especially the girls who work the front desk, are terrible and unwelcoming. They never smile, act irritated and definitely do not convey a liking of their job. The primary assistant nurse who checks you in has also been very cold and unwelcoming in the same manner during my past 4 visits as well. The office definitely sends a vibe that is not inviting to children or parents. The walls are white and plain and is just not a child — friendly atmosphere. St. Jacque is excellent. He has seen my 9 year old daughter since she was 3, but at his former ahwatukee location. Based on positive past experiences, I decided to use him at Active Kids with my new baby. I had my baby’s 9 month check up scheduled three months in advance and the office staff provided me with an appointment reminder card that she wrote 4:50 on, 3 months later (2 days ago), I showed up at 4:45 for the appointment. When I walked in, one of the office girls was cleaning chairs and looked surprised that I walked in, asked me in a very rude manner how she could help me, then rudely told me they were closing and that my appointment was at 4:10, not 4:50 (which she wrote on my appointment card 3 months earlier) and rudely told me they had me down as a «no show.» I politely asked to reschedule and she acted irritated again and told me all the computers had already been shut down. I understand a mistake could have easily been made on the appointment card, but she could have been a lot more professional in the way she spoke to me. I was so uncomfortable at this point and irritated with the overall poor service from the office staff that I had received in the past 9 months with my new daughter, that I decided to drop them as my pediatrician. This is an unfortunate situation since that doctors that work here are good. However, the office staff are so bad that I refuse to take my children back. Overall, besides the actual doctor, the entire facility is not inviting and not very child friendly.

Great place to take our newborn, received a lot of useful information, we were really satisfied choosing this pediatrician office!

Dr. Barnes Clark was my daughter’s pediatrician for the first 6 months of her life. Even though I wasn’t her patient, she was my biggest advocate when I got a spinal headache from the epidural and could barely care for my newborn daughter in the first few days of her life. She personally called Chandler Regional and helped me get an expedited ER visit for a blood patch, and I will always be grateful to her for that. She has wonderful bedside manner and always took the time to explain everything to us. We also saw Dr. St. Jacques and Dr. Guzek, and they were great, too. I tell everyone I know in Ahwatukee to take their kids to Active Kids Pediatrics. I’m so sad that we have to leave because we got different health insurance.

Horrible! so livid right now! Been looking for a new Dr for my kids for over 2 months now and can’t find any in my area so I Unilocald for one further away and came across this place and called to make my appt. I gave them all the kids ins info. My kids both have different insurances and my daughters appt was right now and I go to give the front desk girl my daughters ins card and they say they no longer take untied health as of a week ago, when I scheduled my appt 2 weeks ago!!! Would’ve been nice to get a call to know my daughters insurance wasn’t being taken anymore. Now have to find another Dr for my daughter and let’s hope my son’s appt goes smoothly next week. Also front desk girl could be a little nicer or at least seem to enjoy her job, doesn’t greet well or even smile.

Dr. Judy and her staff are absolutely amazing!!! I have 5yr old twin girls, and they have been seeing her since they were born. She has helped me every step of the way with any medical issues or unwaranted concerns I had regarding my girls. She is very thorough and compassionate. I have never left her office confused about what information we just discussed. She has wonderful recommendations of at home/​after care. Also, she is wonderful with my girls, and interacts with them as well as me. The women at the front desk are always very helpful and friendly. Linda gives amazing advice on the situation we may be having if it isn’t necessarily something we need to come into the office for. I just couldn’t be happier! :)

My son has been coming here since he was born. Dr. St. Jacque is phenomenal. He has excellent bedside manner and addresses any questions or concerns without hesitation and with kindness. The only downside to this office is two things. Some of the nurses can be a bit brute and bedside manner suffers with them. As well as the temperature of the rooms is almost unbearably hot in the summer.
My husband and I trust Dr. St. Jacque and his knowledge and abilities as a pediatric dr. We will be coming here for years to come.

We see Dr. Dwayne at this practice and are quite happy with him. I am always able get an appointment within a couple of hours of the phone call, which is important when your child is sick. I’ve never had to wait more than 5 minutes when we arrive, so the office is run pretty efficiently. His nurse and MA are really good for over the phone advice and take their time walking through the options to try, which is important to this first time mom. I really like Dr. Dwayne because I feel like he is doesn’t give unnecessary treatments. We switched our previous peds office because I felt they were too quick to refer you out to a specialist which made me unnecessarily nervous. I understand that in our day and age a lot of docs err on the safe side, but the reason I go to a pediatrician is to tell me if something is a big deal or not. If the doctor thinks everything is a big deal, then it’s not for me. I trust Dr. Dwayne to make a decision if something really needs extra attention or specialist advice. He’s pretty good with our daughter and she doesn’t mind getting the exam done in his office

Love this place — started with Dr. Gross since he took preemies and was super happy with him but he left and we merged to Dr. Clark and am super happy with her. She follows up on her own time and checks to make sure your child is doing well! She is so happy and friendly. And the staff! Amazing they really helped me and did all of the leg work to get my son the Synagis shot. Love this place!

We LOVE Dr. Judy Barnes Clark. She is truly amazing. She has been my son’s Dr. since he was born and we couldn’t be happier. She gives you complete information and answers any questions you might have. I chose Dr, Judy because my bosses son recommended her. He said he liked his Dr. the most out of all of them because she would talk to him, and ask him questions instead of just his mom. My son has had some health problems and delays since birth and Dr. Barnes has really worked with us to in prove his health and find the answers we are looking for. I think one of the best things about this office is you can always see a doctor the same day if needed. So if something comes up they can usually fit you in somewhere.

I just moved to Phoenix from Northern Arizona and searched for a great pediatrician for my sons. I am so glad I stumbled upon this practice! All the staff is helpful and friendly. The office is very clean and bright. They play movies in the lobby while you wait for your kiddos. The wait time was less than five minutes. They gave us a packet of information and it included many details from our visit. They also helped transfer all of the records from our old doctor. I would highly recommend this practice for anyone looking for a new pediatrician!

If I were going to be visiting a pediatrician, Dr Judy is THE ONE pediatric doctor that I would like to see.
Dr Judy explains everything, answers all concerns and she is even prepared with valuable knowledge for the «just in case”/“contingencies». She tells you, if your child is taking this medication, you might see these symptoms and what to do if you do see them. When I first met Dr. Judy, I honestly thought that she talked far too much. But as I got to know her, I began to appreciate the information she provided. I absolutely trust her knowledge and advice. She has young children and she will honestly tell you what she’d do with her 2 or 4 year old. She’s very good about that.
The office is staffed with caring and sweet nurses. Linda, Libby and the other ladies that work there are awesome. I can’t say how happy I am to call that office and ask questions. I’ve called the office during the day with questions and I’ve never felt like I’ve called too much. They welcome my questions and encourage it.
The office is also staffed with 2 other doctors. I would imagine they are as wonderful as Dr Judy Clark Barnes.
NOTE: this practice was «Saguaro Pediatrics»