Clyburn Center For Primary Care

This place sucks! I came here for the first time two weeks ago for a new primary care doctor. I was told at my first appointment that they would give me two referrals to specialists, to wait in the lobby for them to be written up. After waiting 15 mins, the nurse comes out & tells me that it’s going to take a little longer, that they would call me when they were ready & I would have to come back & pick them up. Well after a week past by without hearing back from them, I went by the office to check on them. The receptionist couldn’t find them & told me that the person who does the referrals was out & would be back the next day & would call me when they were ready. So another week goes by with no call, I go back by the office, have to sign in & wait just like you have a appointment, can’t just ask the receptionist a question! So after waiting 40 mins, she finally calls my name. I tell her that I’m back to check on my referrals from two weeks earlier. She can’t find them, she gets someone else to look for them, 10 mins later she comes back & guess what, she can’t find them & the ‘Referral Specialist’ isn’t there, wouldn’t be back til the next Monday! I asked her why this was taking so long, she just said that the Referral Specialist was behind on referrals, that they were short staffed & the Referral Specialist was having to help them out on the floor! Said that she had over 200 referrals to do, that she was behind! Are you kidding me? I asked when they would be ready, she didn’t know! So I pointed at my eye which is swollen big time now, has gotten worse day by day, and asked her what was I suppose to do about getting into a specialist. She said that I would have to wait for the referral. But she can’t tell me when that would be! Oh, and my other referral is for severe back pain! So not only do I have a eye condition that’s getting worse everyday, I’m suffering with severe back pain! I simply told her that if this is how they treat their patients, that they were behind on over 200 referrals, that I just need to find a new doctor. It’s unbelievable that you can’t get better service from a doctors office than this. I would recommend people not to come here for their medical needs.