Alameda Alliance For Health

AVOID THIS ORGANIZATION. I would not fool with them if you have other health care options. I am still in the process of waiting to be fully covered and it has been 2 months after I was approved. I believe that they are truly sabotaging the health care system now that it is a federal law. They will have you going back and forth between Covered California, Medi-​Cal and the HMO. They don’t provide straight answers at all. They are definitely a joke.

Worst service ever. All the reviews before mine is exactly what I’ve experienced. Not only do they offer 3^rd world health coverage, they also don’t care. Do not do this to your family. You are better off with NOTHING.

I work at a healthcare office, and they DO NOT pay their claims. They owe us several thousand dollars in unpaid claims, and yet, they still refer patients to us. So, we have to deal with people getting angry because we will not see them as patients (we do not work for free!), even though they got a referral. Even if you do attempt to work with them as a provider, they put you through endless pre-​authorizations for everything under the sun. It is very time consuming and doctors do not want to deal with that on top of a full patient load.
I have heard nothing good about them from anybody. Basically, they are offering a «service,» but make it too difficult for normal people and providers to utilize it. Therefore, they are taking people’s money for services which aren’t being used because they make it impossible. Beacon insurance is also another scammer run from the same business.

You can see by all the reviews that you do not want to be involved with this organization. They have denied a prescription for a chronic condition that I have had for 40 years. There is a drug that has worked really well for the last 12 years. They want me to list every drug that I have tried to control my condition prior to that time. This is an obvious ploy to deny coverage. Wait times are months to see a doctor but then when you get there they want you to try some non-​prescription causing great hardship and extreme pain to be the result. This company is a complete scam.

A joke. For example, I have never been able to sign in to their web site. I have an account and when I enter the username and password it tells me there is no account, then when I go to set up an account it tells me I already have an account. I waited nine months to get an appointment and when I did it was with a nurse, when I bitched I got an MD two months later who told me I needed to see three specialists and that they would call me in a week, that was over two months ago. They just called me for only one appointment and when I asked if I would see an MD the idiot on the phone asked me «what is an MD?»

Alameda Alliance for Health is the WORST health care entity in the bay area! Seriously, I don’t understand how they can operate a business. I’ve literally called a handful of times, and been placed on hold for 2 hours and I either give up, or I’m hung up on. HOW ARE PEOPLE SUPPOSED TO GET HEALTH CARE?!

This place is a joke. Sorry, but I don’t have time to wait on hold for 80 minutes. They also declined my injections, and sent me a letter letting me know, with no reason given. I could challenge it in court… if I want to go to Sacramento. This service is a joke. I was better off with no insurance and paying out of pocket.

Been oh hold for 2 months. Yes, 2 months. I call every week and give up after an hour or so. Been on hold for 2 hours today and still waiting as I write this. Unreal…

We have had a few clients come through our program who had their Medi-​Cal switched to Alameda Alliance. Neither myself nor the excellent pharmacists I work with have been able to get through to them to get any information or coverage verifications. One of my co-​workers was on hold for TWO HOURS trying to get through to them to help one of our clients get meds covered.
I heard that Alameda Alliance was barred from Covered California due to having insufficient capital. Good riddance.

After seven years of IHSS coverage through the SEIU union, and the Berkeley Clinic on Sixth Ave, we’re happy with the doctors, but totally disgusted with the cheap cheap denials and obstruction of care. Alameda Alliance is a marginal and profiteering corporation. Don’t be fooled by their not-​for-​profit status, they just play games with their corporate salaries. They deny care by refusing any communication between the doctors and patients. Everything goes through a frustrating and useless voicemail phone tree. You have NO CONTACT with your doctor except through hit or miss appointments with really long waiting room times. They refuse to answer pharmacist faxes, sometimes for WEEKS, despite dozens of tries (and we know our personal pharmacist very well). Denial of drugs and appointments is how crooked insurance companies make their money, by forcing you to obtain care and drugs outside their payment system. Avoid.