Michael Knoll DDS MD

I would recommend this office to anyone! Front staff very professional. I went in yesterday for wisdom teeth extraction, and I’m pretty much in no pain. Process was smooth, and quick. He put the I. V in, and next thing I know, I was being placed in my car! Dr. Knoll is a very nice man!

Dr. Knoll’s office was recommended to me by a friend, who’s 90+ year old mother had been treated there with great patience and compassion.
In my experience Dr. Knoll and his surgical team were top notch. I had a molar extracted which was badly decayed. Everything went smoothly, and I was so surprisingly pain free that I only needed one ibuprofen afterwards (along with ice packs on the first day). I went on to have implant posts (if that is the correct name) put in by Dr. Knoll, and finally the crowns on those done by my dentist.
Dr. Knoll took the time to explain every step of the procedures, and answer all my questions in full. It never seemed rushed, and I always felt that I had his full attention. After each procedure someone on the surgical team would call to check in with me. I couldn’t be happier with the care I received, or the results. I’m chomping on carrots, nuts and other crunchy food with confidence now.
Barbara in the front office helped me resolve a billing issue that surfaced a year after my first procedure. This could happen anywhere, but what I truly appreciated was the way Barbara followed up exactly as she promised. So often in these situations someone says they’ll call you back, or contact the insurance company, but never follow up. They just leave you dangling there until you call them. Barbara is a dependable professional, and exactly the kind of person you want to work with in a front office. She helped bring the issue to a positive resolution quickly.
I heartily recommend Dr. Knoll for anyone with oral surgery needs.

Dr. Knoll and staff were amazing from start to finish! Getting my wisdom teeth out was so easy and pretty much painless (I couldn’t believe it either!). Insurance quote was spot on. Overall exceptional and highly recommended for any dental work needed!

Super friendly staff who are very patient and answer all your questions. I got my wisdom teeth taken out here and it was the easiest process ever. I’m going back to get an implant and honestly I’ve been freaking out a little bit about the whole process and called them a few times Barbara has been so kind and understanding! I would 100% recommend Dr. Knolls!

Had a wonderful experience today with Dr. Knoll and his great staff. Painless extraction!
I’m a ninny usually when I go to the dentist, but Dr. Knoll and his staff made me feel totally at ease. I highly recommend this practice!

The staff is always friendly, welcoming, and accommodating! I had to postpone my extraction so many times because of time conflicts. I finally was able to come in today and get that sucker out!
Before everything began, I apologized to Dr. Knoll for any sassy behavior I would accidentally give (dentists are not my favorite place in the world and I tend to be a bit too sarcastic around dentists.). Dr. Knoll was always kind and apologized for any pain I might experience, but I experienced none at all! He made the experience much more comfortable for me and I’m happy with the procedure. I now know where I’d like to go whenever I need another extraction :)

The process of getting my wisdom teeth extracted has been so easy, from my consultation to the insurance claims process, to the actual surgery.
Dr. Knoll and his staff were very detailed and helpful in explaining what they were doing/​going to do next/​, explaining my X-​rays and possible complications, and how was the procedure was going to go through the X-​rays and consultation process.
His staff did all the insurance claims and appeal needed after my first claim got downgraded for two of my teeth.
The day of surgery was a breeze. I got there 15 minutes prior, as instructed, and got called in on time. I got hooked to the IV, and the last thing I remember was getting the oxygen put on me. The next thing I knew, I was sitting in the wheelchair ready to go home.
Today, I’m in my 2^nd day of recovery after getting all 4 wisdom teeth removed, and I’m feeling great. The general anesthesia left me feeling nauseous but it went away by the evening and after a few naps. Post-​op instructions given are a great reference. Some swelling, and the prescribed medication is really helping with the pain.
Thanks Dr. Knoll and staff!!!

I would recommend Dr. Knoll’s practice to everybody. Everything was pleasant and great from the beginning until the end.
He was very gentle, I didn’t feel anything (I just had numbing shots)

Like several other posts, I came in for a wisdom teeth extraction adventure. Before I knew it, I was in recovery (thanks to what ever he put in the IV). There was virtually no swelling, and the pain was minimal. I was off the meds in a day. A few days later, I developed a dry socket, and Dr. Knoll fixed me right up.
The only somewhat negative comment is that you should know your insurance plan benefits before coming in. As standard procedure, they were going to have me do a full mouth x-​ray. I recently had a full mouth series done (about 9 months before) and this is only covered once every 3 years by insurance. I had wished they checked with my referring doctor before suggesting that I needed a new set. Fortunatly, once I informed them that I already have the x-​rays, they called my dentist and successfully had the x-​rays emailed over.
So, I think Dr. Knoll was great. His staff was nice enough. I hope I don’t need to see him again anytime soon though!

Got my four wisdom teeth out. Had general. Woke up fine. Healed great. Great experience.

Would highly recommend this office for all of your oral surgery needs.
I had the smoothest wisdom teeth extraction here. None of the swelling, complications or adverse reactions I had with another office. I was in and out within an hour.
Minus 1 star for a mishap with the support staff. Whoever schedules appointments pushed mine for two hours later on a weekday (super inconvenient for my accompanying, post-​op driver), didn’t notify me of this change until the appointment reminder call the day before, and when confronted refused to acknowledge their mess-​up. They had the gall to say I was the one who rescheduled when the time and date hand-​written by an attendee had the original time.
CONFIRM, CONFIRM, CONFIRM your appointment.

HANDS DOWN THE BEST ORAL SURGEON! Dr Knoll is very friendly and easy going and he is very knowledgeable and skillful. He tries his best to accommodate everyone’s need and he never gives you any pressure to perform any additional work that you do not want. He helped me remove two wisdom teeth last year and the remaining two today. Both visits were pleasant experience. There was a consultation first to do an X-​ray of your teeth and then you schedule your actual extraction appointment for another day. After the surgery, I had very little pain and fast recovery. I highly recommend Dr Knoll for anyone who needs any oral surgery.

Amazing staff and service every time! Dr. Knoll and staff show they genuinely care! Thank you!

I was referred to Dr. Knoll by Dr. Wu of Franklin Dental. I am a picky guy. I found Dr. Knoll to be friendliest dental surgeon I have come across. He helps you to get the best treatment and his office staff are also very friendly professional and go out of the way to give you a quick turnaround in cases that need following up with the insurance company. I never felt a thing during a molar extraction and, I’d say he and is team are A+.

Dr. Knoll is veryyy polite and well-​informed. He tries to cater to each individual’s needs. I came here to remove my wisdom teeth and everything felt like a dream. I vividly remember leaving with a carnation but it was a quick and easy process and my teeth healed fine.
About a few years after that I had to get an implant on my front teeth, granted implants are NOT cheap so there was some confusion about insurance policies and what covers what, but in the end, I got my implant. Healed quickly and I’m in the process for my permanent crown. I honestly just can’t wait to bite down on food again.
I think the total cost of the extraction, bone graft, then the actual implant was near 6 grand. They accept carecredit if you qualify which is what I had to do in the end.

Went in yesterday to get all four wisdom teeth extracted. I was out like a baby! The procedure went by fast and I didn’t feel a thing. They even called later to check up in me. Dr. Knoll is professional and friendly and his staff is very kind.

I went to Dr. Knoll because of these great reviews you see on here.
However, If you are queer, forget getting good service here. When I told them I had my insurance through my spouse and then gave a female name, you would have thought a bomb went off in the room. Between the homophobia and the lack of English (it appears they have no native English speakers working the desk/​phones), it was very unpleasant. Since I had an emergency and needed my tooth extracted immediately, I was hoping to get the service that Randy W. who left a review here did, but they made me wait for a few days to schedule me even though my tooth was badly infected.
I have had very severe hypothermia and tried to convey that I had cold injuries, and I just needed to make sure the room where I would be getting my tooth extracted would be warm. When it was obvious they didn’t understand, I asked to speak to a person who had medical knowledge. They refused.
When I got there, they had an portable air conditioner blasting in my face in the room. I asked if they could at least point it away from me and the very condescending tech told the doctor, «Oh, right. She is allergic to air conditioners.». Really f’d up. I then felt I had to explain the whole cold injury thing again to the doctor (I have had hypothermia and can go into anaphylactic shock if I get cold) while she looked at me as if I was a degenerate/​and or crazy. I received no compassion whatsoever. This same tech was supposed to give me instructions on what to do after my extraction, but I got nothing. They pulled my tooth, took my money and sent me on my way– no instructions, no follow-​up, no no nothing.
As far as the extraction itself, it was fine. I do not like the way I was treated. I get the feeling they are a bunch of religious zealots or they are just culturally really backward. The main thing is that they need to have people who talk to patients have a basic command of medical terminology, or if a patient needs to speak about something medically, there should be a way to do that without having the cultural/​language barrier in the way. It’s hard enough to get this kind of work done (no one likes getting teeth extracted and it can be scary), but to be treated badly and misunderstood on top of it is unacceptable.
Also, homophobia is so 80’s people. Seriously, get with it. We’re here, we’re queer. Get used to it.
As a side note: just noticed the tech I am talking about is in the «girls hard at work» pic above. Um, Dr. Knoll? These are women, not «girls». I guess we can add «sexist» and «misogynist» to the adjectives I used to describe you.

This man is amazing. I was in so much pain with an abscess that had gotten super bad. Thank God I went to Dr. Michael Knoll. He knew exactly what to do and had me in for oral surgery within 20 or 30 minutes of seeing him.
I went under fast and I’m embarrassed to say, but had the most amazing visuals of being in nature with wild animals all around me. I woke up happily babbling like an idiot, but with the extracted teeth the pain went completely away.
I’ve thought about it and I want to go back to have an implant prepared where the teeth were removed. The tricky part is I have no dental insurance, but the rates are discounted when you’re paying directly & they’re good at advising you of what the bill will be up front.
I know I would have ended up in the hospital if I didn’t go to visit Dr. Michael Knoll. I cannot thank him and his very compassionate staff enough. I highly recommend his office/​services. :)

The absolute best ortho surgeon around!
Pros: The best, caring, listens, great advice
Cons: NONE
I had this horrid toothache that I was battling for months. I kept putting it off with hopes it would go away. Yes, I realize how ridiculous that was considering I knew what the source of the problem was: a cavity that had grown between the bottom of my crown and my gumline.
About a year ago, my dentist capped this one particular molar that I should have just pulled out. Fast forward about 8 months and the damn thing started hurting WAY more than before I got it crowned. Upon self-​examination (because I’m cool like that), I realized the crown didn’t go below my gumline and now a cavity was forming between the bottom of it and my gums.
I dealt with it the way I usually do with all health problems: I took OTC pain meds and the pain slowly went away but than about three weeks ago, it came back with a vengeance and I was taking ibuprofen as directed for weeks (yes, it’s a terrible thing to do to one’s liver and that became another gnawing concern). Finally, I was literally waiting during that last hour before I could «safely» take another two ibuprofens. It was then that I said to myself, «Time to get this mofo out!»
I went to my dentist hoping he could yank it out that same day but the xray revealed the root was way crooked. That dentist then suggested I get a root canal because it would be «cheaper» and I’d be able to save the tooth. I thought it over and read some articles on root canals and decided against it. I also realized that a root canal would be covered by our insurance but not the cosmetic part which included a new crown. Was I being scammed by this dentist whom was the same one that had given me my original crown? I think so.
Anyway, I called that dentist and demanded to be referred to an ortho surgeon ASAP. Thankfully, I was able to go to Dr. Knoll’s and even though he was swamped with patients, he squeezed me in, had a consultation with me and made time for an extraction. He listened to my gripes and was very understanding. He didn’ t try to sell me anything and just worked on getting that fudging tooth outta there.
Yippee!!! It’s gone and I’ll NEVER have to deal with it again thanks to Dr. Knoll and his amazing staff!!!

Mixed bag. This review also comes from one who has worked in the dental field for 18 years.
The front office was accommodating on having the Cadet in for a consult yesterday and scheduling his surgery today.
I think the consult rooms and treatment rooms are cramped and archaic looking, but the [treatment] chairs are modern.
Yesterday, all Cadet needed was a panorex and a consult. I looked at the digital x-​ray and immediately agreed that all 4 needed to come out.
My existing Delta benefits expire on Monday and I did not want him to have to return a second time for the upper wisdom teeth for another round of IV sedation and healing.
They were incredibly busy at 2:30pm yesterday for our consult and I had an appointment myself in Union Square at 4:00pm. I signed a form to decline watching an generic video explaining why 3^rd molars need to be extracted. The assistant returned and stated it was mandatory.
About 7 minutes in, Dr. Knoll arrived and spoke primarily to my kid, who is a minor and is not the least but ignorant or anxious about dental treatment.
The was told our appointment would be at 7:15am and he was to be NPO (nothing to eat) after 10pm. Fine.
I got a yellow Post it with fees scrawled on it, which is ok, since I can calculate this stuff in my head. The email sent listed each extraction as $ 69 more a pop $ 10 additional for the pano… I knew it would go over my $ 1700 annual maximum but I believe they used their Usual and Customary Fees, not the contracted fees on file for Delta PPO, which is a no-​no.
I was informed that the email response I sent pointing out the discrepancy had not been reviewed yet, either. She didn’t take any responsibility for the disparity nor did she offer to recheck very quickly. I do this all the time.
And did I mention, the Cadet was the only patient in the entire office? It’s 55 minutes later and the phone still hasn’t rung a single time.
Dr. Knoll’s credentials are fine; I’m comfortable with his clinical skills; I just think the front office staff are mediocre. And yes, that is a compliment from someone who, between copay and insurance is putting $ 3005 into the office revenue this week.
No other options for sedation were even presented, offered or discussed. Just what they called «general anesthesia» which it isn’t. It’s IV sedation. No intubation, etc.
I’ve seen thousands of cases for implant placement, sinus lifts, ridge augmentation utilizing the green stick fracture technique, full bony extractions and all kinds of other surgical procedures performed without «general anesthesia», zero complaints, many thanks and no complications.
I had my own 4 full bony, completely bony impacted wisdom teeth extracted by a Board Certified Oral Surgeon with nitrous oxide and 5 mgs of Valium.
It went swimmingly.
Did I mention that they were also embedded in my jawbones sideways? Extremely complicated. But no IV sedation required. Trust me, I asked for it, and at the time worked for another surgeon but was told: it’s overkill.
I guess that because Dr. Knoll is a true oral surgeon and a D.D.S., M.D. he just likes to administer the heavier drugs because he can… And he can also bill $ 460 for a 30 minute procedure.
No gloves were used by Dr. Knoll when he placed my son’s IV, which really alarmed me.
There’s also a brown box that was unlocked and unsecured yesterday from which the front desk dispensed benzodiazepines, which is not cool, either. They can dispense in office, however all controlled drugs must be locked and in a secure location. Not like, balanced on an entryway/​exit hallway counter top.
Whatever. It needed to be done; my new indemnity policy will be effective either October 1 or November 1. He doesn’t need anything else done — I just want the benefits available in case.
I also had to specifically request the Cadet’s prescriptions be phoned in to the nearest pharmacy. Because, who wants to drag a 6’2″ groggy kid around with them and wait for the pharmacy to full the RX?
I wouldn’t leave a dog alone in the car, Nevermind the precious fruit of my loins who might experience nausea and vomiting as a side effect from the «general anesthesia» that’s really just IV sedation.
The clinical (back office) staff seem pleasant enough, so no complaints.
I wish the level of professionalism and care — putting together an accurate fee estimate
— consideration to phone in his RX to eliminate a long wait would have been part of this 3k rite of passage.
2 stars for substandard front office staff and processes.
2.5 stars for tiny, cramped and old operatories.
4 stars for cheery clinical staff.
3.5 stars for Dr. Knoll treating us like generic, uninformed billable procedures with legs, and deliberately not even presenting other sedation options.