Post Stephen E MD

A month later, I did go to see him for my itchy eye using my VSP which covers only for eye exam.
I didnt realized at the time I scheduled my appointment nor the lady over the phone explained to me how I would have to use my medical insurance.
So, Dr. Post only did my routine eye exam and the rest he told me that «I am a dead man here».
Moreover, he kept freaking out how my skin around eyes are so bad that he ask me to leave phone numbers for my PCP and Dermatologist. *I then went to see a dermatologist who said nothing to worry about.
I was very disappointed and frustrated that he wouldn’t want to treat my itcy eye so I begged him for a prescription.
What did he give? He gave 50 eye wipe samples and a Rx that costs $ 150.00! With an insurance.
Nope. I wouldn’t recommend him.

I agree. Elaine S could be an Internet troll. I’ve been seen by Dr. Post and staff for 9 years. Never has anyone been rude to be. Ever. (I’ve also brought my mom there as well. My son is also a patient.) this is a wonderful office full of nice people who are always ready to go out of their way to help and/​or provide excellent service!!! Either Elaine is a troll or she was having some sort of nightmare. I CAN’T imagine this office ever being rude.

Dr. Post relies too much on technology and doesn’t adequately treat his patients.
I went there and he gave me a prescription that wasn’t even close to what I needed and ultimately didn’t help me. Months later I was having issues with my eyes since my glasses weren’t helping at all. I finally went to a different ophthalmologist who was astonished to see how wrong the prescription was and I finally got some professional help.
Two other members of my family have been given wrong prescriptions as well. However, the employees insisted that the prescriptions are right and did nothing. They still can’t use their glasses they got from Dr. Post.
I would recommend using your money and time wisely and seeking out a different ophthalmologist.

The one person who left a single star review, Elaine S., seems like a troll (in the internet sense).
I have been going to Dr. Post’s office for the past 7 years and have been seen by him and Dr. Chen alternately. The office staff has never, ever been rude to me and are sweet and helpful people. On the spectrum of crap medical office staff, they list wayyy to the good side. The doctors are also very friendly, gentle, and helpful.

I have been going to Eye MD for over 2 years now and I have no complaints. Dr, Post is so nice and the staff in the office is really helpful. They always answer all of my questions, including questions with my insurance and billing. They always try to get me in for my appointments as soon as possible. I also like that the office is open on certain saturdays of the month which helps with my busy schedule!

My eye prescription was past due & I was out of contacts so needed a new eye Dr. ASAP. Just a normal check-​up, I rolled the dice and called a list on the vsp website. The 1^st on the list had a three week wait. The 2^nd, Dr. Posts office was able to fit me in the next day, YEAY!
I was 10 minutes late, and waited about 15 minutes to be seen, Seems like the office runs a little late, but not so bad for people that are running a little late. Bring a magazine or plan ahead.
The front staff was just ok, the receptionist was very nice but there was a crazy lady in the billing office arguing with a patient. She finally ended up doing what he wanted, from what i could gather.
Ok here is the best part, the optician was EXTREMELY nice, fast with the initial testing, and really helpful with picking out glasses. The test machines are recent technology, so testing was fast and painless. Dr. Post was also very nice, fast and informative. Frames are priced very reasonably and is a good but very focused selection. I would recommend overall,.although I have not had to interact with the crazy billing lady…=)

The one star is for the doctor I saw, she is real nice and thorough.
The office staffs, however, are awful! They have an attitude whether you call or walk in, especially if you walk in when the doctors are not around (eg. a Friday afternoon), as if you are really bothering them.
I went in in May (thought they weren’t very friendly, but maybe they are just too busy), they were already enforcing copay-​before-​service policy, so I paid my copay and had check up done. I thought that since they don’t let anyone have service unless they pay, I shouldn’t need to keep my receipt. Yup, you guessed right, two months later I got a bill for my co-​payment.
I called them on Aug 28 in the afternoon, was put on eternal hold, so I decided to go to the office (I live about 10 minutes away) to clarify the bill, AND, to have the optician fix the glasses I got in May (it’s already falling apart).
I was surprised to see that there were none patients in the office (then why the heck did they put me on hold for so long). The receptionist woman was seemingly not happy to see me walk in. After I stated my purpose she questioned with an attitude «how did you paid for it? CASH OR CHARGE?» then she looked up a manually written log sheet (not even a receipt book, and it’s a fairly short list too, for the last 3 month??) and told me she could not find anything saying that I paid. Another lady who was a little friendlier, looked into the computer to further investigate, but come out with the same answer of course. I asked her if the office is enforcing the copay policy how could I have not paid on that day, she replied «we just recently started to enforce it». Oh well, whatever! Oh, and the optician is not there to fix my glasses neither.
It is not just the money, but how they have a poor documenting system and they put the burden of proof on YOU. That pisses me off. I am gonna (re)pay my copay and get the heck outta there.