Pratt K Terry,DDS

Probably the one of the best experience at a dentist. Had my wisdom teeth removed and everything went smoothly and in a nice manner. Dr. Pratt and his staff were beyond nice and easy to work with and made my appointment there easy and simple. Would definitely recommend to others.

I have been putting off getting my wisdom teeth extracted for a couple of years. I wanted to find a place that made me feel comfortable and relaxed before going into this procedure, I’m not a huge fan on seeing dentist. I set up an appointment for a consultation and following it I had no doubt in my mind that this was the place where I was going to get it done at. The staff was very friendly and the assistant was excellent on comforting me during the procedure, I chose not to be put to sleep, I didn’t feel a thing. I can assure you that you will have the best possible experience here. I got all 4 taken out at once knowing now it would be a breeze I would’ve done 2 at a time. Dr Pratt and staff are awesome!

Best dentist ever. I got my wisdom teeth removed a week ago. It didn’t hurt at all. Dr. Pratt n his staffs are so nice, n he accept medical which is not many dentist accept it now a day. Each teeth Medical only give him $ 60. It is not even enough for him to pay his staffs. Basically he did it for free but not many Medical patient appreciate it. They think that he get pay a lot from Medical but it wasn’t. If someone need to take wisdom teeth removed come to his office

When I was in the doctors appointment. I was trying to get my wisdom teeth pulled. I was waiting for the appointment to begin. They were behind schedule. When they about to pull my wisdom teeth. They accidentally twisted my front teeth a little bit and created a small hole. They don’t even give me a mirror to see what’s wrong. I finally realized what happen to my front teeth. I was so angry. I use to have my teeth really straight but instead they created a small little hole in my teeth. That’s why I give the 1 out of 5 stars.

I’ve read the reviews here on Unilocal and I have to agree that the biggest caveat in this office is the staff. Dr. Pratt, I found very competent although old school to say the least. The office nurse/​assistant or whatever title this incompetent rude and out of line person is (David) is enough to send anyone running from this office. I was referred to this office and after telling my story to my original dentist, they said they will not refer people any longer to this office given my experience. Not only was I treated very rudely on the day of the surgery for my child but in addition was rudely addressed in the waiting room in front of others to shame me for asking a question. According to HiPPA regulations my questions are to be answered and asked in privacy and David stood over me badgering me to ask the question in front of others in addition to telling me that the doctor has no time to answer a question before surgery. What??? Who does this? For that alone I would like to write a commentary to the Board. In addition, when I called this office to check up on my child which I have the absolute right to, I was told by David that I slammed the office door (which of course I did not.) and that he is hanging up on me. When I called back and asked that he not hang up on me, his reply was: «Watch me do it again!» and then hung up the phone. Very professional and of course provocative. I am not finished with this office. I have every right to know or be there for my daughter when she is going under anesthesia or laughing gas and should I move further with this I could also ask the question and raise a suspicion of why he was putting me off and not allowing me to ask a question or be present while my daughter was under laughing gas and anesthesia. As in, what were they doing in there??? Please don’t go to this office! David is a psychopath and that doesn’t say much for the doctor if he is still having this person run his office. DO NOT GO TO THIS OFFICE!!!

The people in this dental office are extremely ill mannered. Receptionist, David is one angry, bitter man who thinks the world owes him. Please avoid this place if you’d like to be treated with some respect. I’ll be taking my business elsewhere!

I arrived 15 mins early as I was requested to do when I made the appointment. Supposedly, there was some paperwork to fill out. Sounded reasonable. After I was done with the paperwork, I handed it over to the receptionist, I believe his name was David. He said I would be brought back shortly. 20 mins after my appointment time passed, I got up and asked David how much longer, he said should be no more than 5 mins. I sat back down. 15 more mins passed (I have been in the office for almost 1 hour now) and I asked David again how long it would be and I got the same answer. David also seemed to be getting annoyed with my impatience. Hello??? You guys told me to how up EARLY and now you keep me waiting for an hour??? Finally after waiting another 25 mins they come and get me. David ushered me back and no apology for the wait. When Dr. Pratt came in the room, it smelled like he ate rotten tuna for lunch. You’re a dentist! Go brush your teeth! He looked in my mouth for 10 seconds (not an exaggeration) and told me to go make an appointment to come back for my wisdom teeth extractions. No «sorry for keeping you waiting», no «sorry for my bad breath.» For a literally 10 second appointment, I took an entire day off from work. Thanks for nothing.

My initial impression of this office was cozy and welcoming when i first went in for a consultation for my wisdom teeth. The staff was professional and made me feel very comfortable and cared for. The best part of my experience was the doctor. Dr. Pratt answered all my questions, even the ditsy ones, to the best of his knowledge and explained all the details of the procedure so that I fully understood what was to be expected. He had all 4 of my wisdom teeth out in a little more than an hour and sent me home with all the knowledge and confidence I needed to heal without worrying. One week later and my mouth is clean, happy, and healing wonderfully. Dr. Pratt is a superb doctor and I really don’t think I could have had a better experience anywhere else. Staff, experience, knowledge, bedside manner, etc., I would give them all ¹⁰⁄₁₀. There wasn’t a moment I wasn’t satisfied with the services. Thank you so much, Dr. Pratt and staff!
HIGHLY RECOMMENDED.

Worst dental office ever! RUN if you got referred to this office. The guy (David)just talks a lot and finishes your sentences — annoying! Get a feeling of massage parlor then dental office. And lady has no clue! Bottom line. AVOID THIS OFFICE.

Well… It goes something like this;
Genuinely personable staff
Friendly Doctor who explains everything in detail
Not a fancy dentists office with koi fish ponds and lots of «zen» musac being pipped in
Back to the staff…
Very detail oriented
Made me feel at ease right away
Straight forward with the details of procedure for before AND after
Works well with insurance co’s
Explains charges (very fair)
And above all NICE PEOPLE!
You want fancy? Pay double in SF
You want great personable professional service?
Get your chompers in here!

I don’t know why people have bad reviews at this place. Just had all 4 wisdom teeth pulled out and it was all in less than an hour. Dr. Pratt and his team were really kind and went through the process with me. They recommended the laughing gas (which was way cheaper then putting me to sleep) and I brought my music with me. And on top of that the laughing gas doesn’t make you all sleepy since itzs out of your system within 5 mins for me. The process was really quick and I did not feel a thing. They told me that they were removing my last teeth. I though «already», I didn’t even know they pulled the bottom 2 and thought that they just started. Dr. Pratt and his assistant made sure I was comfortable throughout the whole surgery and assured me I was going to be fine. I would recommend this place! Thank you!

I found Dr. Pratt and his team very thorough and professional. I was able to get a referral to his office through a consultation with Dr. Thuy Bui here in Alameda, who also accepts Medi-​Cal/​Denti-​Cal. I had also heard good things about Dr. Pratt from two of my friend’s co-​workers.
My first visit to Dr. Pratt’s office was a consultation where they took a full 180 degree X-​ray, which I appreciated as the last place I went to neglected to get a shot of the other problem tooth. I actually hadn’t even mentioned it yet and he had already spotted it in the X-​ray. He was very forthcoming with information, I left with no questions and a prescription in hand for antibiotics feeling good that I had found the right oral surgeon. I had tried to go to Highland Hospital EARLY A.M. twice but got nothing more than a very extensive and painful run around with absolutely no help, but I digress… I was still extremely nervous about having two molars pulled as I’ve never even had a wisdom tooth removed, but had a little time to mentally prepare as my Medi-​Cal approval had to come through before we could book the extraction.
So the big day: I came in on a rainy day a few minutes early for my appointment, I think it was the end of lunch time even, but the door was open and there is a sign that says «come in» or something such permanently affixed to the entrance. (Note to review readers: their lobby was open both times I visited, older reviews seem to say their lobby wasn’t open? This was not my experience, perhaps they remodeled.)
Décor in the office: still looking nice.
My nerves: a bit shot, I was nervous!
I was greeted with smiles and it was paperwork to parking lot in something like 45 minutes. The pain was LESS than the last time I had fillings done!
He was very good in administering the novocaine shots. I am VERY SCARED OF NEEDLES especially around my head, so I appreciated that he was quick and accurate.
At this point I was just trying to not pay too much attention to what they were doing, which is totally against my nature.
I took his advice and went with the noise canceling head phones, I’ve been told by several dentists that I have long roots so I was prepared for a very difficult and scary extraction, but after a bit of yanking and a few unnerving cracking sounds I was ready for another round of uncomfortability when they started putting all the tools down.
Half dazed from nitrous oxide and oxygen I garbled «was that all?» or something such.
It was all over, his assistant asked if I wanted to keep the teeth, I responded «Sure! I’ll show ‘em to my daughter» and something or another about the importance of brushing. I plan on frightening the crap out of her with them as soon as she’s a tad older.
I would ABSOLUTELY recommend Dr. Pratt to anyone unabashedly. I’m not sure what happened with some of the other reviewers here, but my experience in March 2014 was much better than I anticipated. I’m glad I didn’t ready any of the nay sayers reviews on here before going, the last thing I needed was to be more nervous about dentistry! Whew!

The dentist is something else. He responded to my complaint with nothing but lies. His math does not even add up right on the statement. I filed a complaint with the dental board about this dentist. I hope they do something about this dentist,.

I was referred here after asking for an office that accepted Medicare. I told them that I wanted medicare to pay for everything and would not be willing to pay out of my own pocket. In a rude manner, the nurse walked away from me and said loudly that if I wasn’t willing to pay anything then I might as well just go home.
Expect to pay a couple hundred of dollars just for a consultation appointment. I wouldn’t even bother with such rude staff who don’t care about their customers. Just look at all the other bad reviews.

It’s been a while since I’ve been here and I generally hesitate writing a review after so long, but my experience was so unpleasant that I still get annoyed every time I drive by the office.
I went to Dr. Pratt because I was referred by my dentist, but I should have walked out after the consultation. First, the dentist yelled at me for not getting my wisdom teeth extracted when I was younger (I was in my late 20s). Perhaps he should have yelled at my previous doctors for recommending I wait, but I would think he wouldn’t yell at all. Not only should I be able to rely on the knowledge and recommendation of people who have studied the field, but if I had had the surgery sooner, I wouldn’t be his client. He never could confirm that any ill side effects resulted from me waiting, but it seemed more as if he were personally affronted.
The surgery seemed to go fine. I didn’t have any issues after other than a lot more bleeding than expected, but I was okay. However, I received a very high bill from the office even though it was supposed to go through insurance. I was confused and asked about it. I was not only extremely polite when I asked, but I prefaced it with, I believe that you have everything correct here, but I’m just wondering if you can explain what the charges are just so that I can understand… To which the office staff yelled at me about trusting them etc. I continued to reassure here and tell her that I just am not familiar with medical billing to understand it, but I was given an extremely hard time about just knowing what they were charging me for! I didn’t even question the charges, I just wanted to know what they were. Then, it turns out they actually did double bill me, so were probably trying to cover for their mistake or this was their shady way of getting more money. I don’t know enough to say which was the case, only that I would never recommend a doctor who yells at and berates his patients for listening to their doctors and then an office who doesn’t want you to know what is on the bill.

I had emergency surgery to remove a cracked and very painful molar two days ago. The staff was accommodating and efficient and the entire procedure took less than 30 minutes. I felt absolutely no pain and was treated with care.
I am happy to report that I woke up today with absolutely no pain and the incision already healing. I am one happy, happy camper!
I highly recommend Dr. Pratt. My entire family has been using his services for over 20 years and I would not hesitate in going back should another such emergency ever occur.

Just got my wisdom teeth out last week, and went in for my post-​surgery check-​up today. I like Dr. Pratt. He put me under nitrous oxide, with local anesthesia. And told me wear headphones (he suggested something like a good, chill reggae mix. Good call). Worked A-​OK. Glad I didn’t do full anesthesia (which he said I didn’t need, and I agree) b/​c I came out of it and could walk and still function the rest of the day. Did a great job of stitching it up, and it’s healed really well.
I don’t agree with the rest of the reviews here. I think he really cares about his patients, and would recommend him to friends/​family.

No, not recommendable. I found this dentist to be completely unprepared even though he should have reviewed my data and x-​rays provided by my regular dentist and an endodontist. He didn’t make any offer to get the data and didn’t seem to care. He looked at my teeth for less than a minute and considered this to be sufficient to understand the case and do the surgery. For sure not recommendable.

Definitely would not recommend this highly unpleasant dentist to anyone. I went to Dr. Pratt’s office right around Christmas of last year. When I was on this site browsing, I happened to find the other 4-​star review here, and decided to give Unilocalers an opposing POV, of what for me was both an unsettling and painful experience at this establishment. Let me do this by addressing a few things to this dentist here in this forum, which will give readers a hint of what my encounter with that place was like. And add that if I could give his business zero stars, I would.
Dear Dr. Pratt:
If a patient wants to be put out for an extraction, don’t have your staff attempt to argue the patient out of it as a matter of course. If there is some peculiar reason you do not want to use GA, then this information should be prominently stated up front and NOT when the patient arrives at the office.
Do not give a shot of ketamine to a patient with no warning as to its possible side-​effects. I had a deeply disturbing hallucinatory experience that I was not in any way adequately prepared for. I looked up this drug online and found that this type of reaction is hardly rare. Ketamine, while not completely uncommon in the dentist office, is after all also the same as the recreational street drug called Special-​K. You should have warned me that I could have fallen into a k-​hole. Because I did, and it was like being sucked down a drain– freaky, frightening and extremely unpleasant. Next time, you might get sued.
If you cannot extract a tooth because of a patient’s high blood pressure, then do not give a patient who has high blood pressure a pain control régime that actually raises it. It would also help enormously if you employ a régime that actually works (not ibuprophen for an infected tooth!). Pain raises blood pressure, too.
Don’t blame the patient for something that you effectively caused. You made it seem like it was my fault that my blood pressure jumped up so high as a result of your «pain control» régime («You need to get your blood pressure under control before I will touch that tooth.»), and were clearly irritated and hostile that I was upset that after four days of toothache pain – one of which was Christmas – I STILL wasn’t going to get the damned thing pulled. Why not try having some compassion.
You might instruct your staff to make at least a minimal attempt at professionalism. I don’t need to be scolded by someone who is taking my money, thank you very much, or actually shushed when I’m expressing my displeasure with how you folks operate.
Take that damned face mask off from time to time, like in the front office or something. It’s extremely creepy to never see the your face, ever.
Unilocal: Worst experience I’ve ever had at any dentist, hands down. And I have been to a lot of dentists across the country, from Boston to San Francisco. I say go to this guy at your own risk.

Dr. Pratt’s office seems very well organized and flexible. i’ve had work done with him twice. Both times were a snap. They explained the procedures they are going to perform and what to expect, they even call you the same day after your procedure to make sure everything is fine. Staff are organized and nice. I’ve never had any other kinds of work done on my teeth but I felt at ease knowing that what they told me what to expect is exactly what transpired.