Ellen M Pacleb, DDS

My husband and I have been going to Dr. Pacleb and Tom even since they began. We have been impressed with both of them. Not only do they do an excellent job but they also stay so current in the field and are constantly updating. The minute you walk into their office you are greeted with a friendly, warm staff so there is a welcoming feel within their entire environment. They will give an honest opinion on what needs to be done on your teeth and will not recommend something unless it is absolutely necessary. I would highly recommend them.

I have been a patient of Dr. Pacleb’s for over 6 years now. I honestly hadn’t been to the dentist in about 10 years before due to drill-​fear. Doc and her team started by addressing my fears and concerns and really put me at ease. Almost immediately I felt like part of the family and it’s a real pleasure being their patient (even when a drill is involved).
I’ve recommended Dr. Pacleb & Co. to many friends — I cannot thank them or sing their praises enough! THANK YOU!

Dr. Pacleb and her staff are extremely courteous, thorough, and friendly. They take the time to explain each procedure to you and answer all questions, often using diagrams, high resolution pictures, and props. I highly recommend them, as this has been one of the best dental experiences I have had to date…

Easiest filling possible — no pain. Thank you!

Dr Pacleb has been my dentist for a couple of years, and I can recommend her without reservation. She and her staff are professional, competent, and always very pleasant. I actually look forward to my visits!

I have been going to dr Pacleb for many years. She and her staff are friendly and professional. Ivan not emphasize that the quality of care is superb. It’s a little hard to get appointment s but that is a reflection on the care you receive. A little patience and planning and you will be very satisfied

I’ve been seeing Dr. Pacleb (and Tom) for years! A lot of years! That in itself speaks volumes. My parents are also happy patients. From the happy and personal greeting at the door, throughout my visit and as I leave, I couldn’t ask for much more. The atmosphere is so friendly. I always get good and honest advice and info about my teeth. (Which I have had a few «problem children») I never have to ask what to do next because it’s always been laid out for me. Never ever would I even dream of going elsewhere!
One con: I probably enjoy my visits way more than I should… On second thought, that’s not a con at all! Sorry, couldn’t have a negative thought if I tried.

I have to say this place has changed our family’s understanding of what going to the dentist means. Ellen does a fabulous and never causes any uncomford, Tom is so much fun while cleaning teeth and has always good advice for keeping teeth healthy, all the rest of staff is so friendly, considerate and always accommodating all the questions and requests. Last time when I went to cleaning my 4year old lamented that «why can I go and not he» even though he got his cleaning few days earlier. I don’t know if it’s good or bad, but we almost wish we could go there more often.

I’m writing this review because I’m leaving the Bay Area and am sad to have to say goodbye to Dr. Pacleb and Tom (dental hygienist). Dr. Pacleb is thorough, kind and up to date. The office staff is friendly and lovely to deal with. I’ve worked with a few other hygienists in the office and they have all been fantastic. I’ve had cleanings, fillings and other work done and it has all been a great experience. I’m sad I’ll have to find a new home for my teeth.

I went to the see the doctor last year but never got around to leaving a review. I had a really great experience from the moment I walked in. Everyone was really nice and the doctor is great. I got lost finding the office and showed up 30 minutes late and they still seen me! In my appt. she explained everything to me and spent time going over what I needed. I also had a cleaning by her husband he was awesome! Really funny and and informative. I had to leave because my insurance changed, otherwise I would still be a loyal pt! :)

I have been going to Dr. Pacleb’s dentist office since 2007. My family had been going to Dr. Pacleb years before I started. Dr. Pacleb is very professional when it comes to dentistry. I also am very fond of her hygienists: Tom and Nancy. They are both highly professional and are very informed about the ideals of dentistry. The office environment is cool and the receptionists are great at finding out follow-​up appointments that best suit their clients.
I was also a part of a 2 year dental study conducted by the University of California, San Francisco. This study looked for better ways to handle people’s teeth, including special toothpaste, mints and mouthwash.
Great dentistry.

Over 15 years of care from Dr. Ellen Pacleb, I have consistently received genuine care for all my dental needs. Dr. Pacleb and her staff are very REAL: they give me an honest assessment of what I need … and don’t tack on procedures that are borderline or not really needed. When I do need a procedure, I know I will receive meticulous, high-​quality dentistry. The staff is always friendly. Tom, the hygienist, is a favorite: he makes teeth cleaning a very enjoyable experience!

The thing I like the most about this dentist office is how honest the advice is. Your teeth aren’t going to last forever, they all wear out eventually. But doing the right thing for your teeth can make it so that they last just long enough that the rest of you will wear out first. :)
Dr. Pacleb and her team are very upfront about doing what you can to keep your teeth healthy for as long as possible. My hygienist I see every time is Tom. He is always full of great explanations about teeth; though I sometimes think we get a little too carried away chatting and then I end up being in the office longer than my appointment.
This place is seriously great. I enjoy going to the dentist.
As others have said, I’m not sure what’s up with the review by M S (
). Dr Pacleb does all operations such as crowns herself, she speaks perfect English, and there isn’t another dentist next door. Seems the review may have been mistaken.

My wife, kids and I have been going to Dr. Pacleb’s office for three years and I’ve never been to a better dental office. Everyone is very friendly, and I especially appreciate that they never try to make me feel bad about missing a regular cleaning or whatever, like most other dentists do. I also like the fact that they are on the cutting edge, they have lots of new technology and are knowledgable about the newest developments in dentistry. I especially love Tom, who’s the most friendly and knowledgable dental hygienist I’ve ever met. (I noticed that one other review says he’s «annoying and never shuts up” – I get where that’s coming from, and I could see folks not liking him, but I think he’s the best, so YMMV, and there are other hygienist options.) Anyway, visits are by-​and-​large enjoyable and painless (except for, you know, all the pain in your mouth, but that’s to be expected).
As a side note, I am perplexed by this review by M S:
. It sounds like they’ve mixed up Dr. Pacleb with someone else. For one thing, I could never imagine Dr. Pacleb or any of her staff behaving that way. But the more confusing part: there is no dentist office next door! FWIW.

Needed a crown; had to go in after work. Dr. P. told me her assistant would do it, the assistant had been a dentist in another country. The assistant worked on me for an hour, leaving me with a space between the temporary crown and the next tooth that was too tight. I protested but she was not proficient in English and could not understand what I was saying. I asked Dr. P. for help. She said the crown was only temporary, I’d be fine, and I should go home and rest because they were closing. Next day I had food wedged in the space and was in terrible pain. I called the office; was on hold for a long time so I drove over there.
They were closed. They had forgotten to roll their phones to an emergency number.
Dentist in the office next door saw me, took pity, and fixed my tooth. As I was leaving Dr. P. came in. She wondered what I was doing there. I told her that her assistant had been unable to communicate effectively with me or understand my concerns; she had done such a bad job that I was in terrible pain; and I was unable to get emergency help because her office had not switched the phones to an on-​call number. She didn’t apologize, got defensive, didn’t address any of my comments. There’s no excuse for any of this.
I recommend Dr. Thomas Smithers.

This place is stellar from the front desk staff, hygienists, all the way to dr pacleb herself. In addition to the great service, they never suggest procedures unnecessarily and are always keeping watch on problem areas and suggesting preventative options which is easy on the patients pocket book and very ethical practice. I really trust dr pacleb and her staff with my care!

I just recently started seeing Dr. Pacleb and from my few appointments, I have really enjoyed the services! Right from the start all of the staff there have been so welcoming and comforting, especially for someone like myself who has had a lot of dentists in the past. This by far has been the easiest and smoothest transition to a new dentist and I know I plan on staying here for awhile to better make dental visits more of a routine!

If your looking for a good dentist don’t go here!
She is extremely nice, BUTshe allows her dental assistants to finish her work.
Because of this I lost 4 teeth and now have to have expensive implants.
If u get your teeth cleaned, don’t go to her husband, he’s annoying and never shuts up!

I started going to Dr. Pacleb’s office about 6 years ago on the recommendation of a coworker. And they have done a wonderful job all those 6 years. The staff are very helpful, professional, and knowledgeable. At the same time, they are friendly and fun to talk to. Tom (the hygienist), in particular, is a fun guy to talk to, and I enjoy hearing his stories. Strangely enough, I actually look forward to going to the dentist as a result!
I once had a problem where my insurance wouldn’t cover part of my visit that *was* covered under insurance, and they worked tirelessly to get the insurance company to pay for it. I really appreciated how much effort they put towards that, even though it took a year (!) for the insurance company to finally pay.
Dr. Pacleb and Tom are great people, and I hope to keep coming here for years. If I ever have to move, I would be very sad because I don’t think I could find a dental office as awesome as this one.

I’ve been going to this dentist since it used to be Dr Pederson’s and I must say, Ellen Pacleb is amazing. She’s a perfectionist herself, and any complicated dental work I’ve had done (two crowns, a root canal, and two veneers) has all been exquisitely executed. Her staff is courteous and professional, and she has the best oral hygienist I’ve ever met. In my last few visits, I’ve discovered why people of english/​irish origin have worse teeth, why whitening toothpastes are actually bad for your teeth, and lots of other really useful day-​to-​day tips on keeping my mouth healthy.
I love this dentist, I’d gladly recommend Dr Pacleb to all my friends :)