Farmers Insurance – Sang Rowand

I thoroughly trust and appreciate the excellent service Sang provides. He always makes time to walk me through my policies, he is always available to answer my questions. He’s kind and genuine. All the things you want when dealing with insurance. I’ve used him for years and he provides the same consistent, quality care for my insurance needs. I’m so glad to have him on my team.

My mother and I have been coming to Sang for 9 years, and we refuse to see any other agent. He is not only extremely patient, but he can clearly explain the most complicated paperwork. Sang is very hands on and will walk you through any process step by step. If I could give him 6 stars I would. He is exceptional.

I had the absolute best experience I’ve ever had with Sang Rowand! He stayed extremely late 10:30PM the last night of the deadline to sign up for Covered california. He worked hard to help me fill out all of the paperwork etc and in the end we wound up reducing our insurance bill by 50% this was a huge financial burden and he made it a seamless easy stress free process.
I would absolutely recommend him to anyone who is hesitant to sort out any kind of Insurance issues on their own.

If I could give him a less than one star review I would. He has been holding my partner’s account hostage for over a year. She’s been trying to transfer her account to a new agent and getting the most ridiculous runaround from him and his office. She’s has jumped through every hoop they’ve set up. Mailing, faxing and emailing the same letters multiple times, then being told that the information is missing x, y, z after completing their directions to the letter.
This has left her in a dangerous situation being uninsured and while she has a new Farmers Agent trying to get her set up on her own policy but even he cannot get Sang Rowand to release her from his policy list even after he has dropped her.
I also believe besides incredible incompetence there’s also greed involved as Sang Rowand gets some kind of huge fee if she goes to a new agent. (I don’t get why he won’t let her go then!!!)
In addition, their office has messed up all the policies of the auto drivers on their formerly group household account making each of them second drivers on the others accounts and even saying they’re married, making one of them a bigamist on paper and also charging the extra additional driver fee. Hello $.
Avoid at all costs. They employ trickery and do not care about the welfare of their clients.

We have used Sang Rowand insurance for last 3 years. He takes care of our vehicle, rental propties and business insurance. He listens to your needs and provides great products. Everytime we needed him he is always there. His staff is super nice and provides great service. Highly recommended.

Sang and his crew are great. They’re always professional, polite and honest. Sang gave me a quote for insurance (cars, house, life), and I was impressed. I’d start here if you’re shopping for these things.

I’ve dealt with Sang for a number of years. He and his staff are great people. Always honest and straightforward, professional and service oriented. He’s always there whenever I need him. I really couldn’t ask for more from his agency. He’ll let you know the truth, whether or not he gets your business. I can’t speak highly enough of Sang and his team!

I love Sang and his staff (and his wonderful wife). They make you feel like they know every single person who they have signed up for insurance. It’s so personable, I love them.

Sang and his staff have been a great asset to us and our clients for several years. He is a special person who not only knows his business well, but has a caring manner that sets him apart from most others. He has a wealth of information and advice on all types of insurance for individuals, families and businesses.

I spoke with Delia, Sang’s coworker, and Sang regarding car insurance today.
They are very nice, professional, and they know their stuff.
It seems like even decent customer service is hard to come by so I highly recommend checking them out, as the customer service they provide is excellent.
I very rarely give 5 star reviews but I will do so here.

Sang and his crew are great. He is knowledgeable, sensitive to his clients needs and offers a nice array of products.
You can’t go wrong there.

I’ve been going to Sang for about five years now… he’s helped me get temporary health insurance before I had a job with benefits, renters insurance, and car insurance, and I’ve been extremely happy with the service!
They make sure that you understand everything and that all your needs are met, help you get as many discounts as possible, and are always there to answer your questions. I can email them at any time and expect a response back that same day (if not within the hour).
I can’t imagine dealing with anyone else for insurance, and I highly recommend going to Sang.

I recently bought renter’s insurance from Sang and it was a great experience. He was very easy and enjoyable to deal with and provided great service. He helped me customize a policy that was right for me, didn’t try to sell me anything I didn’t need, and took the time to make sure I understood everything. If you need insurance, I can’t imagine a better guy to work with.

they are seriously the NICEST people ever.
Everytime i call the receptionist always asks how is your day?- in my opinion, little things like that really reflect how much they care about their customers.
Even though i kept calling them and calling them because i had so many questions to ask, the insurance agents and receptionist never sounded irritated or annoyed.
The insurance agent Elvira was super sweet and quite informative!

Sang is the best, hands down. I was initially referred to him when I went to go lease my BMW. Super fast and efficient — had my auto insurance the same day. He then helped me with my homeowners. I used to be insured by the company that uses a red umbrella as a logo. Sang saved me like, $ 400 off my annual premium. So I bought my life insurance though him as well. Sang not only walked me through everything, but he came to my office to take all of the information.
The best part, however, was when I had a claim on my auto policy — not only did his office (I believe it was Elvira) help me out with the claim, they conferenced in Farmers, plus an auto glass repair company and we were all on the same page in about 15 minutes flat. BMW wanted to charge me $ 600 for the windshield + labor because of a small crack — for the return of my leased car. Luckily I had the glass protection endorsement on my policy. It cost me $ 75 ($ 100 deductible — a $ 25 coupon/​promotion that Sang’s agency had from the glass repair company). My car has BMW OEM glass now and looks spectacular. I’m originally from NJ, and this type of servicing just doesn’t happen over there
Look, I work for a large insurance company. I know people only care about their insurance when they have loss. I was so impressed with the servicing of my claim, I don’t think I can go to any other insurance company but Farmers. Sang, as an agent, just plain rules!

Sang is great! I was referred to him in 2004 from Honda of Berkeley, and have since had excellent service from him and his team for renter’s, motorcycle, home, and most recently health insurance. He has gone above and beyond the call of duty to help me out, and I would highly recommend him.

A friend of mine referred me to Sang when I bought a new car, and I was not only able to save a ton of money (for more policy perks!), the service was absolutely fantastic. Sang’s personal attention and assistance made me feel I was not «just» a customer. I would highly recommend his agency to anyone, regardless of the type of insurance they’re looking for.

If you’re looking for a good, responsive insurance agent for your car, home (renter’s insurance too) etc., contact Sang. I got lucky since I was referred through Toyota of Berkeley, but Sang has been great in insuring my car and getting me a great deal on renter’s insurance. Sang and his staff are very responsive and competent –highly recommended.
Some more info:
Looks like they are brokers for the following:
Life, Home, Auto, Business, Workers Comp, 401K, Individual & Group Health, AFLAC, Travel Health
Also, they work through Farmer’s Insurance, who have also always been great (been in a few fender-​benders).