Five Guys Burgers and Fries

Great food! Burgers were great. Their fries were hot, fresh and crispy. I love that they are one of the few places who can do fresh cut fries properly. The milkshake was good too! I think it’s surprising that it’s not easy to go out and get a good burger and fries, this place does it right.

I love the double cheeseburger with their fries! The burger is full of flavor and just a big old juicy burger ;)
While waiting in line you can either grab some peanuts or just look around for empty seats. You get to layer your burger with your own choice of topping and sauces. You also can see the skillet where your burger gets grilled and the buns being crisp with melted butter. The sizzling sound of the beef patty would just have you starving once again nothing fancy but just so damn good!

Not impressed!
Just another burger joint with a over priced Ala Carter burger menu.
Me and wifey ate @ the Glenmont location on a whim a year and a half ago due to other people’s opinion of «just try it» So last week was our 2^nd visit only because our daughter had a school fundraiser. I took a pass on there food and preferred to eat Boston Market, yum
All the food ordered was to go and paid for separately by everyone is my house who visited and wanted to support the school.
The fries portion was cheap for the price and Very SALTY McD’s is better hands down!
Most of the people who ate the food said «it is not all that and had better» and felt ripped off because of the food price. BK is cheaper!
The burgers were tender but lacked taste very much, bacon had an over cooked taste also, buns tasted stale while other buns were hard and flaky.
The only thing that my kids enjoyed was the shakes which surprised me because they love fries but did not like the ones from 5 guys, McD’s shakes are better!
Will not waste 5 cents @ 5 guys again!
Advice to 5 guys, change your menu, come down on the prices, add more flavor and meat to burgers and stop being cheap on those skinny ass and maybe just maybe I will give you another chance on my taste buds,
until then my money is good @ BK or McD’s.
PS Johnny Rockets has some awesome burgers with unlimited fries.

We had a particularly great experience at this Five Guys one Saturday afternoon. Such great people watching. Service was great, fast, friendly, and fantastic. My Cajun fries were particularly good on this trip. In an effort to cut the calories I didn’t get bacon on by burger and quickly regretted it. Definitely get it with cheese and bacon… life is too short to hold bacon.

By the time Five Guys made it up to the Capital Region, it was already a large chain restaurant. But it was after the brand’s arrival that this burger seller became much more of a national enterprise. The only reason I mention this is because I’ve noticed a decline in the deliciousness and quality of its beef.
Granted, I’m more sensitive than most. But now I find small hard pieces of cartilage (I hope) in the patties. More importantly, the burgers just don’t provide that long lingering beefy flavor on my tongue like they once did. Sigh.
Fortunately, I’ve found the chain’s vegetable sandwiches. One of my favorite things about the Five Guys burger has always been its rich delicious bun. And this bizarre concoction of grilled onions, sautéed mushrooms, LTO, sliced jalapeños, mayo and hot sauce is surprisingly good. It’s even better since I discovered that they will grill the jalapeños for you too.
It’s strangely satisfying, especially when combined with the fries.
The fries continue to shine. And not only that, they are a ridiculous bargain. A family of four can reasonably share a small order. Assuming you split it evenly, that still comes to 250 calories of french fries per person.
I’ll occasionally just come in for an afternoon snack and split a small order of fries with the two kids.
TL;DR It’s quick and delicious. Plus I’ve even found a way to make it a healthier choice.

Great food. Fast service. It’s almost as though they pride themselves on his far they get your order up, but the quality of food is far above «fast food».

Always a great burger and fresh fries! Snack on some peanuts! They have a dial up selection coke machine

Rarely disappointed.
Everything is always fresh. «Not A Freezer In The Place», according to one of their in-​store signs.
I always order online and pickup at their Guilderland location. The online ordering is very cool. Options aplenty. There are loads of toppings from which to choose, AND you can select ‘light’, ‘normal’, or ‘heavy-​on-​the-​’ for each item on your burger.
Once you arrive and tell them you’ve got a web order, they’ll shout it down to the employees that are preparing food, and your order is usually ready within a couple of minutes. I much prefer their method of «get it started so that it’s close to done when the customer arrives, but don’t COMPLETELY finish preparing it until they get here» vs. other places that opt for the «prepare everything as soon as the online order comes in and then let it sit and get cold and gross» method.
Their burgers are delicious, but the shining star of their menu (at least for me) is their fries, particularly their Cajun fries. Fresh potatoes arrive daily from the most exotic regions of Idaho.

Jaguar and me and a lot of big guys mostly enjoyed burgers for lunch at Five Guys this afternoon. OK Steve N.}}} I DID order the cheeseburger (2 patties) — the one with the cheese between the patties, and you were right — very nice: tender but not squidgy, juicy, and greasy. It was a big burger for a little superhero and this time I didn’t try to finish it. In a basically veg-​free environment I topped mine with fresh tomato, onion, lettuce and mustard with pickles (NO MAYO NO KETCHUP) to get me a serving of more than just meat and bread. The burger didn’t fall apart and I loved every bite.
Jag was a copycat but went with the grilled onions instead. Slippery and good but she didn’t feel «wowed» — a good burger.
AH — the best part was the fries!!! Thick — not those wee skinny pointy little shoestrings that you eat 6 at a time so you get a mouthful — these were dark and crispy on the outside and perfectly squishy inside, hot and fresh and not too salty, with lots of little overcooked ones to savor between eating big ones. We ordered a regular and it was ALOT of fries, but we ate them all. Tres yum.
I went through about 10 napkins. I don’t generally go for paper products going into landfill (FG is all about disposables) and though it may be part of the experience, I would really have liked a paper plate instead of paper bags and napkins and burger foil to eat off of. It was a bit too picknicky for this gal.
And guest what??? They now have MILKSHAKES!!!. I guess they realized the competition was getting fierce out there — everybody else is «crafting» shakes. But when I asked what was in them buddy didn’t know. OK next time on the shake.
Zena, Goddess of Fire

The burgers are totally yummy, but the fries are too heavy on the salt. I will request unsalted next time. I sat near the soda machine, and after watching news reports of flue, measles and chicken pox outbreaks I see person after person pressing the selection buttons and returning to their seats and eat burgers and fries with their fingers. Just a little gross observation.

I was really craving a good quick burger so hubby and I decided to go to Five Guys in Guilderland. We got there at just the right time as the line got really long while we were waiting for our food. We sat at a table that was close to the grill (which was a bad idea).
We watched the guy on the grill put cheese on almost all of the burgers and take them off the grill and they weren’t even melted. The slice of cheese maybe spent a second on the grill and it was not melted at all. I’m sorry but one of my pet peeves is a cheeseburger or even grilled cheese where it is supposed to be melted and it’s not even close, I mean how hard is it to melt cheese? It’s not rocket science. So now I’m practically gagging with thinking about a cheeseburger with not melty cheese and having to actually eat it as well as ways to start it apart and stick it in the microwave when I get home without creating a huge mess… I decide to nicely approach the counter and give my observations to the guy who is taking orders and ask that order number such and such to please melt the cheese on the burgers.
I feel like a jerk asking but I am looking around at all the other patrons in the restaurant eating cheeseburgers without the cheese melted and I am so grossed out that I just wanted to request that my cheese be melted. We are still sitting at the table waiting for our order and I see the guy at the counter tell the guy on the grill to melt the cheese on the burger for my order (+1 star). The guy on the grill is still not melting the cheese on any of the orders. Our order is up and keep in mind none of the cheese was melted.
I am praying that by the time I get home, the cheese will be somewhat melted. Hubby explains heat transfer and continues to look at me like I’m weird because I’m concerned about melty cheese. I get home and the cheese is somewhat melted not completely cold but not completely melted. The food was okay but it probably would’ve been better if I didn’t see all the un-​melted cheese and just had the end result without knowing a thing.
I don’t think I will be back to this location…

Standard five guys, fast and greasy. Employees are friendly and attentive.

One of the best Five Guys I’ve visited. Fries were abundant and fresh; lettuce wrap was crispy and fresh. Staff was very nice and the bathroom was clean.

So I’m a fan of Five Guys, but there’s this fucking guy who works here who is quite possibly one of the weirdest dudes I’ve encountered. Understand that I used to work in Schenectady, so for someone OUTSIDE of Schenectady to be labelled by me as «one of the weirdest dudes I’ve encountered,» that says a lot.
The burgers? Great. I really like them. They’re spot on, but the fries are absolutely fantastic. Five Guys also has those modern miracle soda machines that has combinations of soda that you’ve never even conceived of («Kiwi tomato coconut Diet Sprite? What the hell is that even!!! Well, absolutely, why not!»).
Now, as for the aforementioned weird dude who works here…
He’s always yelling. And not the standard yelling that occurs at Five Guys, where its employees yell out the number of people walking up to the door. No, this guy yells all sorts of random and weird shit. Randomly he will yell out a high-​pitched celebratory «OOOWWWW!» for no observable reason. He also enforces laws from what I suspect is the Five Guys Penal Code. Don’t attempt to walk up to the counter to get your order when they call out your number. If you do, this dude will call you out for violating section 301(b) for not allowing him to bring the food to your table. You dare to get your own ketchup? Violation of section 229(b)(iv), ketchup will be provided by the weird dude.
I guess he at least has some personality, though.
Interesting place.

Its a givin that five guys has awesome food. I just wanted to take a moment to mention the great customer service at this location. Everyone was very friendly and as we were leaving a young male employee held the door open for us and wished us a good night. It was very clean and its not the closest but we will diffenetly go out of our way to go to this location again.

«You’re holding it wrong.» Remember that quip from Steve Jobs amid the iPhone 4 antenna-​gate?
Well, I’m here to tell you: «You’re eating it wrong.» And I’m calling it burger-​gate.
Five Guys burgers are delicious. They are great. They are damn near burger perfection. But you may be missing out and not even know it. Why? Because you are eating it wrong.
The magic of a Five Guys burger lies in what I call the special sauce (get your mind out of the gutter). It’s a greasy, cheesy, gooey, juicy «sauce» that is created in between the two patties of their Cheeseburger.
The cheese melts and mixes with the fat from the beef, and it’s heavenly. It’s delicious. It’s what makes a Five Guys burger better than the others. And once you experience it, you’ll be dreaming of it at night.
So here my friends is how to order a Five Guys burger:
First, don’t order any of the «little» burgers or the Hamburger. (For the uninitiated, the little burgers are a cute name for their single patty sandwich.) That magical cheese/​fat amalgam is only created on the «Cheeseburger». You must order the Cheeseburger.
Second, limit your toppings. Too many toppings and you can’t taste the sauce or even the beef for that matter. Trust me on this. You want the beef and the sauce to be the star of the show. One or two toppings max. Also, I prefer to add mayo because it ups the fat content even further. Ketchup and/​or mustard is ok, but mayo is better.
So now you know how avoid burger-​gate. Order the Cheeseburger with mayo and no more than two toppings. And be prepared to experience burger nirvana.
Oh, one last thing. Don’t get the burger to-​go. Eat it at the restaurant, immediately. If the burger cools too much the sauce solidifies and it looses it’s magic.

five guys is the best burger I’ve ever had in US. Better than In-​n-​out!!! I like their every kind of burger and they are so juicy and the steak taste so good. and the topping as well. Again, FG the best, in-​n-​out suck.

Being born and raised in Southern California, I have to say comparing In-​And-​Out to Five Guys is like apples and oranges. If you’re a burger fan, they’re just completely different beasts (as evidenced by the fact that FG restaurants are now popping up in California). But my personal preference? FIVE GUYS WITHOUT A DOUBT!
I swear when I first moved nearby, I was going to Five Guys like 3 – 4 times a week.
I typically order one or two single burgers (little burgers) since their standard burger has the same size bun and amount of condiments except twice the beef. They have a great selection of toppings, although indecisive people may have a hard time and get a gross combination…
Their spicy cajun fries are fantastic. Mouth wateringly aromatic with a decent kick that won’t cause you to tear up. A regular (massive) serving could easily be shared among 3 people.
If you’re truly dedicated, order your meal online for maximum efficiency. (Don’t judge me.)

Five guys is the second best fast food burger you’ll get (first is In-​and-​Out burger of course). I’ve always had mine made the way I asked it for. Never any mistakes.
I like this establishment in Albany especially because it’s right next to a TCBY dessert shop. It’s owned by the same person so you can get something from either place and eat on either premise. This is especially helpful to know because if one of the places is packed, you can simply leave and go to the other and no one will give you a hard time.

I give them a hearty three stars with promise on the basis of providing a fairly delicious burger and a copious quantity of fries for a reasonable price in a reasonable amount of time. To compare them to In-​and-​Out Burger, as seems to be the popular thing for those of us visiting from California, they seem a little less assembly-​line but not quite so frantic about the quality-​control. I did have to wait for a while, which I hope simply means they were cooking my burger fresh. Some down marks for harsh flouro lighting and a cold (literally) eating area.
I’ll withhold the fourth star until another visit verifies it, but it’s definitely well worth bypassing any of the more well-​known fast food places and driving up to this.