Pearle Vision

glasses were not on time slow proses, they no howto sell them but shuld have common lenses in stock when they ship out order placed on7/​7 did not recive til 7÷28÷15. bthway I like glasses a lot and thought they wereworth the wait. very nice specks just took way to long that’s all. friendley staff prof sales people. they take davis ins but could not find one pair that I liked in the selection for davis frames so iwent for the upgraded mens selection that’s where the real nice frames are cost me around one hundred bucks, worth every pennie to me just did not like waiting so long for single vision lenses very common script nothing fancy

How did I get to be Unilocal’s Duke of Pearl Vision? Six visits for one pair of glasses is how. To say that I have had a mixed experience is a decided understatement.
Yes, after knocking on the doors of ten eye places all over the place, they finally had the style I was looking for. No, I did not like the pricing scheme, given I had no insurance. Yes, they made adjustments for me. No, I am not happy the lens-​frame business is run like a used car business. Yes, they got me the glasses fairly fast. No, it was not as fast as they promised. Yes, they were courteous and professional about fitting them. No, they did not listen to me when I insisted the frames were too small, both when sitting and when fitting, and that the grind was off as a result. Yes, they saw me the next day when I came to return them under the no-​questions-​asked satisfaction policy. No, they did not see me right away as I had to wait a full hour and ten minutes. Yes, they eventually agreed to regrind and get a bigger set of lenses. No, they did not have them anywhere close to the time they promised them to me. Yes, they failed to call me when the lenses were ready. No, I did not have to wait an hour and ten minutes the next time I came to the office, I had to wait 50 minutes. Yes, the frames and glasses fit. No, they did not give me a case to go with the glasses this time around. Yes, I am still wearing them. No, I was not exactly overwhelmed with karmic pleasure at the whole experience, that took almost two months from start to finish.
Would I recommend them? Yes and no.

Tried Pearle Vision because they had the frames I wanted on their web site. Small selection, very expensive prices. Did not realize that the 30 day «no questions asked» guarantee did not give you a cash refund, only a different pair of glasses. Also noticed a large sign that states if the staff damages your glasses when adjusting them they are not responsible. Who do they hire here? Are these trained clinicians?
When my glasses did come in the prescription was wrong and the staff argued with me that they were my prescription even though I could not see out of them! They finally sent them back to be redone so I had to wait again.
Do yourself a favor, go to LensCrafters. I have been going there for years and should have stayed there– great staff, 90 day full guarantee, much better!

This for Pearle vison on Central Ave, same owner as Wolf Rd store. They are good at selling glasses, but if you have a problem, forget it. I returned with glasses bought there a few months ago, because one lens was fuzzy. They tried to convince me there was nothing wrong, that this was the best I could expect from that eye, that I shouldn’t expect to have perfect vision for that distance, blah, blah. basically they didn’t want to redo the lousy job they did orignally. Another time, they charged to replace a lousy nose retainer on their own glasses, when I’ve taken their glasses to another store, out of the blue, and they replaed it for nothing. what’s up with that?

This would really be a 3.5 star review, but I’m bumping up to 4 stars because the office is walking distance from my office. I was able to get an appointment within the same week of when I called.
I came to Pearl Vision because I wanted to be fitted for a new brand of contact lenses. I had been wearing the same brand of contacts for over 17 years and having dry eyes I knew there just had to be other options out there. For the previous 3 years when I went to my prior ophthalmologist I would ask towards the end of the appointment whether he could fit me for new lenses only to be informed that he did not do lens fittings but that the optometrist in his waiting area did… for $ 100 and she didn’t take insurance.
The first thing out of my mouth at Pearl Vision was that I wanted new contact, preferably something for people with dry eyes (if I doze off for 15 minutes on my couch with my old lenses in, it was like they were glued to my eyes). The optometrist completely agreed that there were better lenses around for me to be wearing. The optometrist did his little exam to make sure my vision had not become any worse, handed me a pair of Air Optics to put in; they were awesome. I appreciated that the optometrist did not insist upon putting the lenses in my eyes like some of them do (seriously I’ve been wearing contacts for 17 + years I can do it myself and I can do it better than you).
They do take insurance at Pearl Vision and the contact lens fitting was only $ 30.
I did need to get one new lens for my glasses (so that I can see the computer screen better at night when I’m reading Unilocal reviews and watching Magnum, er Tom Selleck on «Blue Bloods»). It took over a week for a very basic lens to come it. I think it would be wise for them to keep more lenses in stock. Just a suggestion. I did not buy new frames as I have a hard time justifying paying nearly $ 800 for frames and lenses for an accessory that I mainly wear while in my pajamas watching t.v., but I did look and the selection was a bit limited (or maybe just not my style).
I believe I have found a home for my peepers for now (until they modify the lasik procedure and I become a candidate for it at last).