Audio Express

I always have a great experience when I shop here. I called this morning about a keyless entry for my car. The gentleman that answered the phone had answered every question honestly even though letting me know that there was hidden fees associated with the system. Meaning I would need to by a bypass module that would add another $ 150 to cost. Because of this heads up I will by the system no problem knowing how much the end cost will be. Awesome over the phone service. They answer right away and were very nice and honest. I will go to them first from now on. It would have saved me a lot of time.

I read the reviews but I had a much different experience. Ervey Cordova was my rep and he did right by me. I got the newest Apple Car system and WOW it’s amazing. They gave me a very fair deal and even showed internet pricing at Crutchfield; Audio Express pricing was better.
Yes, every install charge was there, but they did a great job integrating 21^st century tech into my 20^th Century classic! I recommend these guys. Even the sales people not getting commission were courteous to me and interested in my rig. I had a great experience & recommend Ervey as a knowledgable & honest guy.

This shop is full of a bunch of crooks. I would rather go spend my day at a car dealership trying to buy a new car. The salesman I was speaking to would only quote me two times before he told me he didn’t have time to give me another quote. Prices are high and the salesman try to pressure you into stuff you don’t need.
The only reason they are getting two stars is because he took the time to explain the alarm system to me that I was looking at.
Would not recommend.

they changed the deck I picked out and the speakers and just lied the whole way. do not go here for car audio terrible service.

District Manager Devin Skelton of Audio Express in Albuquerque really is a man of his word. I was really skeptical of taking my truck back to Audio Express after the nightmare that I experienced at the Santa Fe Audio Express. Devin and his crew did everything right. I was in and out in a timely manner. His shop at 1105 San Mateo N.E. was completely clean with all of the Demo units working so that I could hear the various stereo. His team was neat fast and professional I was completely satisfied with the installation at no cost to me. I have no problems recommending Mr. Skelton and his group of professional to any job that you may need done to you project. Thanks again Devin. Great Job.

I had a viper alarm installed In my car. Had some work done to it. The heater core to be exact and the alarm stopped working after that. I took it in to see if they would help me. All the guy told me was the alarm is no good. You need a new one and offered a clunker buy back, I was like ok. Went back home called a friend whom is a electrics wizard to say the least and he had the alarm up and running In 15 minutes. All it was was a unhooked ground. That mistake would of costed me 179.99, well then the next one is when shopping for another alarm for my new car. I found the alarm for 275 online with all the extra sensors needed. I was quoted $ 500 and some for the same alarm without the additional sensors and shop and parts fees. Sorry but I won’t go back. Prices are ridiculously high. Definitely not for the average working joe.

DO NOT HAVE THEM INSTALL YOUR STEREO. I had a system installed in my car and it has never worked right. THEY EVEN HAD ME TAKE THE CAR TO THEIR COORS LOCATION… WHAT A WASTE OF MONEY AND TIME. It’s an expensive car so I stayed with it all 4 times… almost 40 hours of them working on it, the volume changes every few minutes. The car has push button start and now I have to push the button twice to turn the car off instead of once. If I try to change from satellite radio to FM I don’t get any audio at all until I turn the car off then start it again. DON’T WASTE YOUR TIME OR MONEY AT THIS PLACE.

First the radio package they installed stuck out from the dash. They said they would order correct kit for car by the weekend. Still not in. 2. The radio kit also has a large gap that when I went to place earrings in fell into. Frustrated at sloppy work. 3. Ashtray no longer opens and closes properly do to part of the dash board not reinstalled properly (a tab sticking out).

The $ 1 install is what brought me in, but it wasn’t really. I got a car stereo and for the price of what it was, it wasn’t all that. I suggest that one does their research before going in, because installing one’s own radio isn’t that hard if one knows how to connect colored wires. But, I figured that I’d get someone to do it for me.
They didn’t have that much of a selection of radios, and the one that they suggested wasn’t that good looking, but was offering it for $ 120, the whole job turned out to be $ 180. Because of other «fees» that they tacked on. On top of that, they didn’t even give me a receipt.
Another thing that I didn’t like was that the cashier guy told me that there «may» be a «hard line» charge, if they had to wire differently and it would be an extra $ 40 to pay the service guy, but if I paid cash it would only be $ 20. I should have taken it as a sign to say, «No thank you» and leave, but I didn’t. In the end, I would take it all back and get a full set-​up down the street at Best Buy, for the same price.
I’d avoid this place.

$ 1 install is what caught my eye. I heard their advisement and assumed they got to be good… Boy, was I wrong. Initially, I brought in a old stereo I had for them to install, but was rejected as it didn’t work. The gentlemen there suggested I purchase one of their stereos and he would offer me a discount for it along with installing it right there and then. Ofcourse, I was in need of a stereo so I agreed. Needless to say, I was over charged and the guys who did my install, nearly broke most of my car panels. On top of that, the stereo barely fit in my car. I had a alpine stereo with a motorized face cover and because they installed it wrong, it wouldn’t move and accept CDs. The sales guys I had no issued with, but the install guys, well that’s another story. Never again will I go back to audio express.

I took one of my cars about 9 years ago they did a really good job installing speakers. So I figured I go back and try them again for my current vehicle. Well, it sucked big time. I purchased a cd player and new speakers, the salesman did his job right, and everyone was pretty friendly but the installation was TERRIBLE! They had to keep my car over night because they needed «extra time» for it. When I went to pick it up they wanted to charge me an extra $ 80 because it was «really dufficult» and then the speakers sounded like sh*t! The rear ones did’t even have sound, and the front ones had a lot of static as if it was blown. I don’t even want to take it back to get it fixed, I’ll go somewhere else. It seems like they are still the old speakers! And yes, I did adjust sound on the sterio to make sure. Plus they left the trash from the boxes all over my car seat and floor.

Eek, me thinks not is right.
First off… the first 3 stereos i picked out for my car were sold out but still on display.
Secondly, the staff had me wait 1.5hrs for them to tell me that i needed some extra parts for my installation.
Thirdly I went and grabbed the parts from u-​pull-​it and it still took an additional hour for installation.
Fourthly, the stereo that is currently installed in my car resets every 2 or 3 drives.
Just over all a pain in the butt. The staff wasn’t very helpful either. Try Paradise or something else, jeez.

i had a new radio and speakers installed here… both installs were done in a timely fashion and they gave me a great discount on the speakers. they always go out of their way to help me with whatever car issues i have — thanks!

There is a reason this place only charges one dollar for installations! they told me it would be two hours so I waited. Three hours later my car hadn’t moved from the parking lot. They refused to cancel the sale for a refund stating that I had signed a contract with the receipt. The salesman, when asked about said contract said,“don’t worry about any of that stuff, it covers you if the product breaks.” When they installed the radio incorrectly and triggered a immobilizer code which in has cost me close to 400 $ to repair. None of which they are willing to pay for. Every time I contact them I get fed the same bs line about «corporate won’t cover this or that.» Several other industry pro’s warned me about this place and I should have listened.