Autozone

I currently live in Chicago but visit my family in Albuquerque frequently. My mom needed help with her tail light so I went into the store to help her. She asked one of the employees where she could find the part and he just told her an aisle number. This was fine since I was able to find what we were looking for. However, I could not find the exact part so she went back to ask the SAME employee if there were any others and all he said was «that’s all we have». Now in the past I have gotten superior customer service at other auto zones. The employees were willing to come help or offer to help the moment you walk in or if you clearly request the need. This guy was clearly the worst employee this company has ever hired.
So I called my dad who happens to be an appliance repair guy. He was in the area and offered to meet us. I showed him the part I thought would work best and he agreed. We went to check out and it was the SAME employee that showed a lack of customer service earlier. My dad proceeded to ask him if he thought the part would do the job and this guy had something to say — SHOCKER! He continued to tell my dad that he doesn’t have the greatest luck with those particular parts so I asked him if that was why he refused to come help us when we needed it. He ignored the question. This entire time he did not make eye contact with me whatsoever or apologize for not coming over to assist us.
Had I never been to autozone before, I would have thought this was normal. Either his guy sucks at his job or he’s one of those stereotypical sexist auto parts male employees…
I’m giving this place 2 stars because I’m sure the other employees know how to do their job. But someone needs to give this guy serious pointers.