Blakes Lotaburger

I love Blakes! There have been a lot of bad reviews about this one but our order was on point and the chile was hot as hell and incredibly delicious!

I think this place ruined me for all Lotaburgers, that’s how bad the service is. My last experience was horrible. I was literally the only customer in there. All I wanted was a plain hotdog and small fries. It took a ridiculously long time. How hard is it to warm up a hot dog and bun?! The fries were good (probably due to having a timer so even the senseless can cook it). So I get home and find this poorly made hotdog wrapped in a burnt ravaged bun. Sad. Just, wow.

First time in this neighborhood and I thought it would be better than my old neighborhood on the east side. Ordered the usual lota combo with bacon. I know fancy add on but unfortunately they burnt the bacon. There was literally only shatters of bacon which looked like one sad strip instead of the menu item of two strips. The meat and the bread were burnt to where the bread was crumbling when I held it.
Let’s just say this is my last experience at this location.

This place has really deteriorated over the years. They let go of all their older, mature workers and replaced them with young, lazy teenagers.
I went in on a rainy day to pick up a call in order, the French Fries were dry, like they had been microwaved. It was dirty; there was a puddle of soda on the counter in front of the soda machine and an empty cup laying there as well. Not 1 of the 3 workers cleaned up the mess.
This is the worst place to get a burger or anything else for that matter.

This is hands-​down the worst Blake’s location I have ever been to.
Unfortunately, I live right around the corner from them, so it makes little sense to go to another one, but now I will be.
Their phones are always busy and on the rare occasion when you CAN get through, they ask you to hold, put the phone down and then forget about you (no wonder the line is always busy, right?!) So, forget about putting in a quick to-​go order.
They make my burrito incorrectly almost every time and charged me full price for a burrito that was half the size of a normal one because I asked for no hash browns. The time I asked for beans instead of hash browns, they up-​charged me to the price of the meat, bean and hash brown burrito. Seriously, just charge me the regular price for a regular burrito, sub beans for hash browns. How hard is it?! They come off as super super greedy to me and also completely lackadaisical with their customer service and phone skills.
No thanks, I’ll go to Garcia’s right next door.