David’s Bridal

Dominique was helpful, personable, and pleasant. My family and I would recommend making an appointment with her at this location. She made it really easy and fun!

I had an awesome experience! It was my first time shopping for a wedding dress and I was nervous that I wouldn’t find one I looked good in but I had the best sales associate to help me, ask for Dominique Sanchez if you can, she’s awesome! I picked a couple of dresses I liked and Dominique picked out a few for me too. She explained to me step by step about all of the undergarments I have to wear before putting on the dress and made the process so fun. I finally ended up loving the last dress she picked out for me and said yes to the dress and rang the bell! I think having the right person helping you pick such an important dress is key! And Dominique was so patient, energetic, and fun, she made my whole experience amazing. From walking into the store to me ringing the bell at the end, my whole experience was perfect. Thank you to everyone at David’s Bridal!

This was, perhaps, the worst shopping experience of my life. Staff is rude, arrogant, and just can’t be bothered with helping customers — even if the store is completely and utterly empty!
I wanted to write this review because, if you are looking for that magical, bridal experience that you will remember fondly for the rest of your life, this will not be it. Don’t let this store ruin your big day! Also, for anyone who has been treated badly here, please know that it wasn’t your fault. There is nothing wrong with you; you did nothing wrong. This store has major problems. I have definitely gotten better customer service at Walmart.
(However, if you can find your dress online, then go ahead and order it. You can have alterations done elsewhere.)

This review is tricky because there was parts of this experience that were miserable and we almost just walked out and then there were parts that were lovely and wonderful.
I’ll start with the bad, we made the appointment over a month a head of time because my maid of honor is from out of state and we had a very short window of us being together to get this done. We had an appointment at 11:30, showed up a few minutes before then and waited in line to check in. We were told that a consultant would be with us «when she could» so we wandered around and pulled the dresses I was looking for. We waited until 11:45 and still had not been addressed so we went up front to see what the plan was. There were still two people in front of us in line. This was super disappointing as we made sure we had done everything right and had a scheduled time. Finally our assigned consultant gave us approximately 5 seconds of her time and we were put in a back corner dressing room where the only mirror was in between two large clothing racks. What.
After complaining about that part, we were assigned someone else who typically wasn’t a consultant and usually works at the desk. She was hands down the savior of this experience. She was helpful, lovely and so, so nice. If it wasn’t for her hard work and dedication to finding the perfect dress for me, we would have almost certainly left and done business elsewhere. She treated us like a friend and had suggestions that truly demonstrated that she had really listened when I talked about the details of my wedding and cared about getting it all just right.
We didn’t get the whole experience, my friends had to stand cramped in a corner, several of the dresses I had seen online weren’t available in the store and we had to fight for a sliver of mirror space but I found the perfect dress and our new consultant was so great that she saved this whole experience from a one star review.

I’m giving 5 stars because my consultant was amazing after the first 20 min of dealing with the welcomed who told me to go look at the dresses so insid she didn’t once tell me or the few people that were with me not to pull any of them! Only later did someone tell us «ladies you are free to look at the gowns but do not pull them off the rack» I’m not shy I went straight to the welcomed and she says ya you can look but don’t pull them, I told her well next time you should actually say that.
After that I met Ericka! She was awesome she let me vent and we got past the front welcomed issue and she helped me out so much! Me wedding isn’t until October of next year and this was my first time trying on dresses at all! I planned on trying on tons of dresses and not even thinking about buying on till like next year! Of course I found a few I liked a lot! Then I asked her to find me one that I been thinking about but didn’t think it would look good I wanted to rule it out of ones I might like but wouldn’t be able to wear. She found it, it was simple, very simple would def go with my cowgirl boots and I liked it a lot. I loved it I told her I would think about for a few days and make an appt next weekend.
We tried on some bridesmaids dresses and my MOH wanted me to put the dress I loved back on to see if it would go and I did and that’s when I had to «say yes to the dress!» I had to it was the dress I been looking for and it was a great price! I’m so happy with it she def turned the experience around from what it was turning out to be when I got there.
I still don’t think the welcomer should be working there! But ericka gets a full 5 stars!

You read all of these bad reviews, and maybe those women were just having a bad day. Whatever, I didn’t let it stop me from going in and giving it a try. The ladies were wonderful, I don’t even want to buy the dress I love. Trisha (Tricia?) the Manager was so helpful. I walked in with style numbers and she found the dress for me without fail. Whats better, is she let me try it on when their appointment log was full. Either way, you can’t always judge a book by bad reviews, bad news travels much faster then good news and I’m glad I went in. I’ll be back with my sister next week!

I was hesitant to purchase from a chain dress store, but after shopping around I decided to give David’s Bridal a chance. I am so glad I did. The dresses are gorgeous and fairly priced, but what really made the entire experience for me: Julie. She was my stylist and was the sweetest, kindest woman. I felt so special and beautiful, but not at all in a fake «you’re getting married and I have to pretend to care» kind of way (as I have experienced other times during the wedding planning process). Julie really seemed like she wanted everything to be perfect. Thank you Julie for your time and advice, and for helping me find my dress!!!

I was at David’s Bridal over the weekend. After reading all the negative reviews posted, I was somewhat apprehensive. I am thrilled I kept the appointment. I could not have been happier. The sales associate was absolutely wonderful! She listened to me and offered great suggestions. She added accessories that made all the difference to the overall look of the wedding dress ensemble.
I had visited numerous bridal salons prior to this location, often feeling rushed and not prioritized as a client. That was not the case here. Upon spending more than 2 ½ hours at the salon, my choice was down to the final two. I was not pressured to make a decision immediately, rather suggested that I consider the pros and cons overnight. Amazing.
I purchased the dress today! The sales associate who made all the difference to me and my wedding day is BESS. Thank you, Bess!

I’ve been there a couple of times for bridesmaid dresses and basically I have figured out that only person that is knowledgeable is the manager. The greeters and the consultants are actually not knowledgeable at all and are quite possibly the worse people at customer service. I’ve had experiences of consultants rolling their eyes, barking information, and comment on people’s bodies in very negative ways. I would NEVER choose this place if I were to get married. Affordable unfortunately is NOT worth it unless you are lucky enough to get the one manager to help you.

I highly recommend going to Alfred Angelo instead of David’s Bridal. When I walked in, the ladies up front said that I couldn’t even try on a wedding dress without an appointment until I mentioned that I would just go to Alfred Angelo instead. Then all of a sudden, they fit me in. The ladies were haughty and did not offer much help. I decided to go back to Alfred Angelo immediately because they were so much better with customer service.

Three stars because the first star was knocked by how incredibly rude the welcomer was and because my consultant was a bit snappy with me at first. The second one was knocked because they didn’t have a dress I wanted that was in their catalog :(The consultant didn’t make me find my own dresses. She was great, after we warmed up to each other. I felt very comfortable with her, but I can’t get over how rude the welcomer was.

I went to this bridal shop to look for a bridal gown. I figured that since I wanted a dress that was really simple, with no bling or beading, that this would be the place. My experience was so horrible I could not believe it. When I was introduced to my bridal consultant I told her what I liked, she asked my measurements, and she handed me a catalog. I though that she would then start pulling dress for me, but instead she told me to go and look through the racks. I had to look through all of their inventory by myself without help, while she returned to the front to talk to the other consultants! She acted like she didn’t have any time for me, and what time I did take up, I was wasting! Usually consultants pull dress for you to try and you show them pictures of styles you like. I didn’t even get a chance to show her any from the catalog, as she disappeared! When I finally found two dresses that I liked, and found her, she told me that they didn’t have my size. Could she not have ordered it? Aren’t they a bridal chain? Don’t they have a warehouse? She was the WORSE bridal consultant I have ever had! I left the store feeling like I was some obese whale who would never find a dress. She was very awful at her job, and didn’t even try to help me find a dress. DO NOT GO HERE! Don’t even waste your time. It is the worse place in Albuquerque. Go to Alfred Angelo’s in Uptown instead. They are friendly and I found my dress. The bridal consultant there listened to me, made me laugh, and did a wonderful job cheering me up. (I told her about the horrible experience at David’s Bridal.) And I left Alfred Angelo’s with my dress and a smile.

Always a bridesmaid, never the bride. (Don’t tell my bf I said that…)
My best friend is getting married in California in June and I’m the only one out-​of-​state in the bridal party. To make sure all of the bridesmaid dresses match (color and style), the bride chose David’s Bridal to supply the bridesmaid dresses, since there’s one in Albuquerque and in Northern California.
Since the bride bought her dress at David’s Bridal, all of the bridesmaids get $ 20 off their bridesmaid dresses. Love it! The bridesmaid dress that the bride picked was on sale for $ 99, plus I got the $ 20 off! Great deal! Plus, the dress has pockets! Not like I’m really going to use the pockets, but it’s a nice touch.
When I walked in to David’s Bridal, the lady at the front desk helped find a sales associate to help me. The sales associate helped me find the specific dress, picked out some sizes to try on, and led me to the fitting room. Eventually, after trying on a few sizes, we found the perfect one. They didn’t have my size in the color I needed, so we had to order it. They helped me place my order and told me they’d notify me by e-​mail of when to pick-​up (ETA mid-​April). Make sure you go to David’s Bridal WAY ahead of the wedding date in case you need to order it since it takes a long time to get it shipped to the store. Plus, leave extra time for alterations, which they can do in-​house.
I went on Saturday afternoon. I highly recommend coming on a weekday. Saturday was ridiculous! There were so many people in the fitting rooms and at the registers checking out — pure mayhem. But, for the great prices and beautiful bridesmaid dresses, I’ll deal with the crowds.
Definitely come in knowing what you want, especially if you’re in the market for a wedding gown, and make an appointment if doing so. Walk-​ins are fine, but if you need the extra attention from the sales associates, it’s best to make an appointment because they get pretty busy.

I had been visiting David’s Bridal online for a few months before I decided to come in and try on dresses. I had scheduled a Saturday appointment and when I showed up was quickly overwhelmed at how many people were there. I decided I didn’t want to deal with the crowd, so I went in the following week, on a week day — after work. It was nice and quiet. While their format is like any other Bridal Store but their customer service was great. I wish I remembered my Sales Associates name but she was great! We placed an order for my dress which was $ 150 less than a local competitor. It was projected to arrive in Feb 2012 BUT it came at the end of December instead. 2 months early. I was able to schedule my alterations appointment that day as well. So far, my experience has been great.

Yes they are the epitome of corporate America but I was happy with their customer service. They let us stay late to try on one last dress to ensure we got the correct size and it was NYE to boot. Friendly staff and decent prices.