Dillard’s

I bought a pair of $ 160 boots in July as a birthday gift for my daughter in November, she didn’t like them and I took them back and was told by a manager «30 days return policy no exceptions». I am a retail manager and know that they can sell the boots, I called customer service was given the name of a manager but was told no managers were there on a Saturday. I am so glad Nordstrom is opening here and will never go back again. I have spent a lot of money there but will get my BobbibBrown and Mac make up online from now on I will never go in that store again.

Atira in the women’s lingerie department is a qualified bra fitting specialist. She spent a lot of time with me and helped me find a bra that fit correctly! Very knowledgeable and professional! Two qualities you don’t find often in the 505!

If you look hard enough, you will find pretty brand name clothes/​shoes for a significantly lowered price. But, as I said, if you look hard enough. There is a huge collection of all brands, sizes, styles, colors, and shape for you to choose from. Just be patient and willing to spend some time looking.

Horrible experience with Dillard’s when buying a gift card. Placed order for $ 250 email gift card for friend’s birthday. Order was accepted. Turns out that they will only fulfill order if they can reach at you home by phone. No mention of that on the site and they don’t take paypal. They called me twice but I hung up both times because they mistakenly had a foreign language speaking operator call me. Responded to their email and they refused to process the order unless they could reach me at home. Would not accept my cell number. Ended up missing my friend’s birthday. Operator was very unfriendly and policy is not stated when ordered. Very poor experience. I will avoid Dillard’s at all costs in the future.

I went in looking for a nice pair of boots. Something a little dressy and casual too. I was impressed by the selection in the men’s shoes. They carried some very nice and classy dress to casual shoes. The gentleman in this department was very easy going and let me browse about with out badgering me (I prefer that). When I actually did need help, he was very quick to get some of the boots I was interested in. Both pairs were very different in price. One pair being twice as much as the other pair. The gentleman did not try to persuade me either way. He just let me pick without trying to up sell me. It was the perfect shopping experience! I hate shopping and I like to pick what I want and get out. When I decide to get another pair of boots or shoes, I’ll be going back to Dillard’s.

This Dillards is a men’s store so everything inside is for us guys. Next door you’ll find the separate women’s building. I have to say I really love the concept given the abundance of clothing options and shops for women. Dillard’s carries a variety of name brand clothing at fair market prices. On weekends I tend to find the best sales and deals being offered. I can’t think of a time I have had to pay full price for anything here. The mens dress shoe selection is of great quality offer up such brands as Johnston and Murphy, Kenneth Cole, Clarks etc. It isn’t rare to find deals anywhere from 20−40% off.

One of Albuquerque’s only stores with a semi-​decent variety of men’s clothes.

I guess this would be Albuquerque’s most Upscale department store. Love that they do have brands you cannot get in other malls and before coming here thought that i could not get in abq. Hobo purses, chanel makeup, expensive brands of clothes I do not buy but nice to know they are there, etc… their shoe department is really big and has a huge variety! The only thing that bugs me is that like a lot of stores you can tell they run on a commission system because i feel like im being stalked shopping people giving me sprays of perfume, keep asking me if i’m doing ok, etc… I am the kind of shopper who doesn’t like to be bothered unless I am looking for someone to help me on my own terms. great store, though, very organized, put together and staff are good just maybe sometimes too helpful.

I didn’t know I could find any non-​hooker looking shoes in ABQ until I came to this place. True, the hooker platforms are still there but so is everything else you’ve ever imagined. I was told by a salesman that this is the biggest shoe store in NM, and I believe him. The shoes kept going and going and going…
Bonus: parking is super easy since it’s in a dead mall. No fighting over parking spots. Don’t park at the first Dillard’s you see from Louisiana. That’s the men’s department. Drive behind/​to the left to find, in a separate building, the women’s shoes mecca of NM. Come here for the women’s shoe department and you won’t be disappointed. Unless, like me, they fail to have your size. :(

Wow! It’s a shopping dreamland. They have the BEST shoe department and a great bag selection. I love that I can find the same fashions that I see in all my monthly mags without having to order online and have thing shipped to me. It really is a fashion candy store… with expensive candy:) It’s all about quality.

Don’t buy a watch from here! They can’t even resize it for you. Make the trip out to Cottonwood for nicer customer service. The lady at this Dillards had an attitude when I bought a watch and wanted it sized. She told me to take it to a private jeweler and pay to have the additional links removed. I called the Cottonwood Dillards and they said they’d be happy to size it for free with my receipt. The fragrance ladies are also really stuck up. For a classy department store, I would expect more. Too bad there isn’t a Nordstrom in ABQ.

If you’re claustrophobic and hate shopping in crowded places Dillard’s on a Tuesday night might be the place for you.
I had to return a dress I bought on Friday because it turned out that it would have been too formal for the occasion. (My mom could have told me to «dress like you’re going to church» before I bought the dress. I don’t go to church but I get the idea.) I found the salesperson for the dress department chatting with a co-​worker in another department. I give her the dress and we walk to the register. She looks at the receipt and says, «Oh good, it’s not mine. We get dinged on returns even though we shouldn’t.» Then proceeds to tell me how tired she is and how she can’t wait to go home. Great. Nice talking to you.
So I was just going to leave and find something at home to wear but I spotted this super cute dress hanging on the wall and like all women do I levitated towards the cute dress. Seriously, we float just a little bit. You didn’t know? I quickly realized that it really wouldn’t look good on me but I floated to other cuteness in the same area. I was heading for the door but on that last rack I saw a cute shirt and in the same moment the salesperson (who was previously just staring off into space) asked if I was «finding everything okay». Seemed serendipitous so I decided to try it on. On the way to the dressing room I decided to grab a dress that I was eyeing earlier. The shirt made me look like a pregnant pirate (I’m not pregnant and I’m rarely a pirate). The dress actually fit and looked good! The salesperson was super excited that I was buying the dress, it might have been the first thing she sold all day. I quickly found jewelry to go with the dress, which is another huge plus. Shopping for clothes can be a humiliating, diet-​inducing experience and when it’s not that I gotta admit I get a smidge euphoric.
They have an extremely robust shoe department. If you want boots and you’re not as picky as I am I recommend going there.