Home2 Suites by Hilton Albuquerque/Downtown-University

Always stay at Hilton property’s. 1^st stayed at a home2suites two years ago in Fargo ND 1^st year beautiful & very clean next year not so clean. Decided to stay and give them one more try. Check in was good of corse no upgrades available bitchy I know but we are diamond members but never get upgraded even though they had rooms available anyways as in ND bathroom had trash on the floor, dirty looking towels, dirty dishes and stained blankets. It sucks because it’s such a cute hotel. Back to Hampton inn I go.

Loved staying here. Check-​in was awesome. Was given a coupon coin to get a snack and water for being a HH member. The room was very nice and clean and the bed’s were comfortable. This place is indeed better than I expected. I will definitely stay here again on my next visit!

Not bad accommodations. Larger than I thought, gym, ok WI fi, clean. Will come again.

I can’t say enough good things about this place. Our room was very clean, comfortable, and well decorated. We were treated so well from the time we checked in. We stayed for three nights, and Vanessa worked each evening. She greeted us with a smile and knew our dog by name and always had a treat for him. She gave us restaurant recommendations and directions everyday. The location is great and makes for easy access to both freeways.

Excellent staff. Paula at the breakfast area was so sweet. People traveling on business are so often so stressed and exhausted, I think her attitude really helps people smile in the morning. I would have given this hotel 5 stars, but they were out of bottled water for purchase, as well as some amenities for purchase that are standard in hotel sundries shops. Very clean, new and will definitely stay here again.

This Home2 has become my favorite hotel when I’m in the ABQ. I come out here at least once a month and my stays are usually at a Hilton establishment. If I’m staying for only one night, then I’m staying at the Hampton Inn down the street. If I’m staying for multiple nights, then Home 2 Suites here I come. The rooms are clean, spacious, and modern. The staff is great too. I suggest that you give Home 2 a shot when you’re in town. You won’t be disappointed.
Amenities:
–Gym with free weights. For your safety, the weights only go up to 50 lbs. Good enough for a light sweat.
–Laundry room
–Indoor Pool
–Open business area
–Free breakfast (waffles, oatmeal, eggs, and breakfast sandwiches)
–Free parking
Nearby Locations:
–I25 and I40 Freeway
–Airport (about 3 miles)
–Downtown ABQ (about 3 miles)
–New Mexico State (about 1.5 miles)
–Whole Foods
–The Range Café
–Liberty Gym… Yeah Buddy!!!
2016 Unilocal Review #4

Very clean and centrally located. It’s more of a long term stay type of place and we only stayed two nights but the rooms were spacious and modern. The gym was huge, relative to the usual hotel gyms. Since it’s a long term stay type of place you have the full size refrigerator, sink, microwave, dishes, etc., however the only drawback is the housekeeping. They don’t do the standard room cleaning everyday, it can probably be requested, but our stay was only two nights and we didn’t need any service.

I’ve stayed here 3 times in the last 3 months and I love it! I stay for about a week/​week and a half at time for work. The bed is super comfortable, the room was always clean, and their staff is super friendly. I like the convenience of the location and the fact that the blackout curtains in the room are fantastic! The breakfast is good too. Just your typical breakfast, but it was always hot and there was plenty of coffee. I never used the gym or the pool area, but I walked down to check it out and they looked nice. My company has had so many positives with this hotel that we’ve started using it for all of our employees.

Let me preface this by saying that once I stayed in another Home 2 Suites last year, I declared it my favorite Hilton brand other than the fancier Hilton itself or the Drake, etc. that are often above my per diem for hotels. I usually end up at the Hampton, Homewood or HGI.
It’s 4:00 a.m. I’ve been up for about a half hour now while the person above me is presumably getting dressed. I can hear every footstep. This is brand new building so I guess it’s that modern cheaper construction. I can just hear the trucks where we are where I-​40 and I-​25 meet though I slept through that until the footsteps from above so outside noise isn’t a huge issue.
I like this brand in general because the rooms are large, modern, have a lot of work space with a pull out table and plenty of desk and counter space. I like the kitchenette with Homewood Suites amenities. I appreciate the green philosophy of the hotel with shampoo and body wash dispensers in the shower because how many tiny bottles of shampoo get produced but not recycled but boy golly, I also like to sleep through the night.
Friendly staff, spacious lobby, easy to get to though no restaurants or shopping within walking distance. Pool looked nice though I didn’t use it. Will use gym in a couple of hours.
Not the fault of the guest above me. That person is just getting dressed. Feel a little guilty for pacing my room last night for a few minutes while finishing my Fitbit steps. The person below me could surely hear me too.
Note to self: at subsequent Home 2 Suites stays (and I have several already booked), choose a room on the top floor.
I think the person is done getting dressed. Hope to fall back asleep… Yawn.

DO NOT GO HERE! I mean seriously… My family and I booked our stay here because it had a lot to offer for everyone. Pool, Gym, even a media center where the kids could play different video games, free wifi-​fi even a business center with computer access, conference rooms and a complimentary breakfast each day of your stay. Sounds great right? Not so fast.
So we came all the way from northern California expecting our 4 day stay here to be pleasant. Called ahead to ask about an early check-​in (in case we arrived earlier than expected– we were taking a 17 hour drive there) and they told us, «sure, would be no problem». Well it was a problem. Check-​in is at 3 pm, we arrived at 1pm on Sunday, August 16^th. The front desk was polite in telling us that the room was not available as it hadn’t been cleaned yet and they would call us in 30 minutes. Never got a call. After two hours of driving around we went back and we’re finally assigned a room. Everything seemed good. The suite we booked was very modern and spacious. Came with dishes, silverware, glasses, fridge, microwave, tv’s, couch (that turned into a bed) two queen beds and a lot more. I was impressed.
Flash forward to Tuesday, Aug 18^th and waking up at 6am to find the power was out in the room. I was up early and needed to get ready for an event and couldn’t even flat iron my hair, or see myself in the bathroom as you HAD to have lighting in order to see in it. Tried to call the front desk and the phone lines first rang and rang then went dead altogether. Eventually went to the front desk to hear that the power was completely out and they were on back-​up generators with no estimate on when it would be back up. They didn’t know what caused the outage either. It came on 6 hours later! The phones didn’t come back on until after 5pm that evening!
Upon closing out our LAST evening, knowing we were facing the long drive back– we went to bed early. Only to be woken up by the most screeching alarm at 3:50am. It was the fire alarm. Everyone had to be evacuated due to a fire in the lower mechanical room. We had to get our kids (ages 16, 12, 8 & 6) out of bed, grab what we could and go down the stairs and out the building. It took the fire department 20 minutes to arrive AFTER we were out side for almost 10 minutes. So we are still here at 4:39 am sitting in our car. Upset doesn’t begin to explain it. So much for this being a great stay. All I know is if they don’t comp my hotel stay I’m going to contact the corporate office. This was by far the WORSE experience ever that I’ve had at a Hilton hotel.
Seriously book somewhere else.

This place is awesome. If you’re going to stay anywhere, this is the place. Great value, great rooms, it has a new modern open footprint design, & this place just opened for business. If I were you, take advantage of this new type of hotel. The free WiFi is really fast. Plenty of desk space, open closet design, nice fridge (double the size of the typical hotel fridge, it has a separate freezer), microwave, dishwasher, coffee maker, nice flat screen TV, plenty of kitchen plates, glasses, coffee cups, silverware, & other kitchen ware. I got a room with 2 queen size beds & pullout coach. I really like this Home 2 concept design by Hampton Suites. This is my second time in a row staying in a Hampton Suites Hotel, I think they just got a loyal customer.

I really liked this hotel. My husband and I stayed here and everything was great except for one thing. we had been driving all day and when we got there the elevator was stuck (with people in it !) The elevator eventually came down but i wasn’t going to risk getting stuck in there like the other people so we took our luggage up three flights of stairs (we didn’t mind so much since we had been sitting in a car all day and we needed the exercise). Also, pets are allowed with a fee (i think it’s $ 40) and service animals are allowed without a fee so that was a huge plus for us since we were traveling with my dog. Everything was very clean and modern, the room even had a mini kitchen area and a little living room type of space with a curtain to separate it from the bed area.

Decent hotel but the use of space is terrible, IMO. I had the junior suite, not bad room, everything was new since the hotel is new but there were a few strange things. First, there is open shelving/​storage along the wall of the living area of the room. Can’t imagine what a traveler would have to put there. The closest was small and open. No door, just a curtain, there is also a curtain that partitions the living area from the bedroom are but it doesn’t go the length of the room so it really doesn’t provide real privacy. The AC unit is somewhat loud. Bathroom is great, plenty of room, actually it could be smaller making the living area of the room larger. The glass doors of the shower stall allow water to leak onto the bathroom floor and the one handle faucet in somewhat confusing. In the kitchenette area, there is a nice, large fridge, deep sink and nice microwave, they will provide a cooktop if you need. You must stay on top of the housekeeping. I spilled coffee on the bedspread. Left my room at 1 pm, housekeeping was on my floor. I stopped and told one of them I needed service, she promised to tell the housekeeper who would be taking care of my room. I left and returned at 3:30, room was still not done and housekeeping was nowhere to be seen. Called the front desk, told them what happened, they promise to have housekeeping return. I left and returned at 6:30, room still not done and now I’m pissed. Called back down to the front desk, the guy there apologized and said he would send his manager up to take care of it. The guy got to my room with sheets, no bedspread. I told him to forget it and make sure housekeeping took care of it in the morning.

spacious clean rooms with excellent amenities.
complementary breakfast and wifi.
highly recommend this place

We found this property on Trip Advisor and booked a king room. When we checked in there were NO king rooms so we were put in a queen (handicap accessible) room. Very large room but oddly arranged. The bed was so close to the wall there wasn’t room for a bedside table. Your head is also less than a foot from the return air vent which made for a noisy night.
Those are the negatives.
Brandon, the hotel manager went above and beyond to make us happy after our room issues (we were charged a higher price through the agency than the actual hotel price).
Nice breakfast, healthy choices. Good coffee. Clean modern facility. Will stay again if the opportunity arises

Seriously not impressed. We got here at 5pm and still can’t check into our room after a long drive! Check in was at 3.
Front desk was not very helpful either. Not treating diamond members with the courteous waters and so forth sucked too. Booooooo to this place and it’s $ 150 price tag for motel 6 service.

Love this place. Wish I could live here!
Complimentary breakfast isn’t too extravagant: heat up your sandwiches, waffles and cereal with fruits. Free wifi. Pool and ²⁴⁄₇ fitness center. Easy location. Beds are to die for. With pull out couch. Has large fridge sink microwave dishes! And a dishwasher! And everything is so modern, beautiful rooms.