Sonic Drive In

How’d they get that grilled chicken so rubbery? Yuck! Tots were nice and crispy though. Service was good.

One star is a bit high for this location. I sat in two stalls for five minutes each, called to let them know I had been waiting, but still no one came on to take my order. I drove to the next nearest Sonic on Montgomery, and was driving off in less than five minutes.

A holes. I walked up in the snow and placed my order and they wouldn’t let me or my girlfriend wait inside. No customer service.

Normally I get great service but today the car hop acted like I was wasting her time as she handed me my order. I go to other locations and get much better service than this. I just hope that this is a one time deal and they provide better service in the future.

HORRIBLE CUSTOMER SERVICE! Went throught the drive thru Saturday 12÷14÷13, had to repeat my order THREE times and they still screwed it up when I got to the window and later found out at home, they completely messed up my drink order. (Completely unflavored Cokes.) When I tried to repeat my order at the drive thru, the attendant cut me off saying, «yes I know». Well obviously she didn’t know. I called promptly after I finding that our drinks were not correct. The attendant answered saying she would take my name and I could get the order done correctly. Okay, I’ll take that and thanked her.
12/​17/​2013 — Go back to Sonic to redeem my offer. My name is not found or was taken down. No receipt of incident, NO service. Spoke to the assitant Manager who was very rude and curt with me. Asked for the General Manager, Janelle/​Janae. I will be calling her explaining this incident and just the plain out crappy service. I don’t care about the «free» drinks at this point, she just needs to know what kind of employees she has working there. IF she cares.

Happy Hour prices. Service not the best at all. Kinda rude, but it won’t stop me from going back. Maybe just a different location if I can

Something about Sonic is just fun. They have great milkshakes and after eight pm they are half price. The service is generally always good. The car hops are pleasant. They do have a large menu but have not tried anything else. My son and I just enjoy the milkshakes for both a late night snack or a mid evening snack. They get a thumbs up for the milkshakes.

Horrible Horrible! Go to any other Sonic in Albuquerque. This place is BAD! Horrible customer service. Order was done wrong twice. Never offered to make right. Janae and Ashley clamed to be the GM. They made fun of us and just told us to have a nice day. Whatever. HORRIBLE!!!