Alex’s Salon and Day Spa

I absolutely love Vivian! She’s amazing! She really connects with her customers and she really cares for the kids

I have to update my review of Alex’s Day spa because I have to say that Vivian went out of her way to make up for the previous mistake with scheduling. She was so apologetic when she got back to town and gave me a long facial and even a free face mask to make up for the inconvenience. That’s more than I could have asked for but wasn’t necessary.
Unfortunately days later I had a really bad allergic reaction to the products used but she text me not knowing this to find out if I was happy. I sent her photos of the bumps redness and hives on my face. She asked me to come back in and explained that my skin might just be purging itself of all the dirt and oils. I have very sensitive skin and bad seafood allergies. She offered that I bring in my regular products for my next appointment and used them all. Not only that but again she gave me a free face mask and it was the most relaxing well done facial I have ever had, even with her extractions, which are not for the faint of heart. I think she let me nap for a few minutes because I looked up and it was almost two hours after my scheduled appointment.
I must say my skin is looking better and I will continue to go to Vivian just on principle and how well she followed up and went the extra mile. Thanks again for everything and the free gel eye pads because I had some dark circles under my eyes she noticed. See you soon.

If I could give this place a rating i would give it 0 stars, the worst nail salon ever!
I go to the nail salon to get myself a gel/​shellac nail polish done and the lady who did my nails put 5 coats of gel over my nail, on all 10 fingers. I tell her the job is not well done but she did not understand me and did it anyway. i left it at that and came home. before i did my workout outside and i look at my nails and they were all horrifying! my nails were all lumpy with spots on the nail that looked like air marks, like if there was shade on my nail. i immedietly called the nail salon and talked to them nicely saying «I just got my nails done about a hour ago and I am not happy with how it turned out, i don’t want there to be a big deal about it i just want my money back, the lady who did my nails can keep her tip. But all i want is my money back i am super unhappy with the outcome, i didn’t think it was this bad until i step outside look at my nails in the sun.» The receptionist said «okay that is fine» i get there and the receptionist Ana was very understanding, everything was going fine until a guy named Henry comes from the back room yelling saying «NO NO NO NO NO! THERE WILL NOT BE A REFUND YOU ARE JUST WASTING OUR TIME!!!» … Initially the first time i went there Henry did not even say a word to me the first time i walked in there to get my nails done. He was so rude said i shouldn’t go back to that nail salon ever again. After i was the nicest person trying to get my money back. Henry was the rudest person to me, instead of trying to win me, the customer back; he pushed me away even more. I will never go back there again after the way i was treated by that staff member, he wasn’t even the manager. Vivian is

Excellent service since the moment I stepped in. Everyone greeted me with big smiles and made me feel welcome. I had made an appointment with Vivian but she was busy so Kathy had to do my nails. I was hesitant at first because there were no reviews about her on Unilocal but decided to stay anyways. She did an outstanding job as you can see from the picture. I showed her a photo of the shape I wanted for my acrylic nails and she made mine look the exact way. I was also offered tea, candy, and a granola bar. I’ll definitely be visiting this place again.

Amazing service Vivian’s consultation was wonderful she took her time to make sure I was happy love love the cut color definitely definitely going back

Awesome Awesome! Everyone here is so polite & personable. My nails always come out great. They definitely go above and beyond to make sure you have a great experience. I was telling my friends 4yr old daughter that I will take her next door to sweet frog, since we both finished before her mom. Well one of the guys overheard me and gave us a gift card for a couple dollars that he had. That was beyond nice of him. You can tell that most of their customers are regulars. I will be back for sure.

I have been here twice now. My first visit I went based on other Unilocal reviews. I had a cut and color done. Vivien was so sweet and explained all my color options. I went red and it is beautiful! I absolutely love it. The staff was so friendly. So when it came time for my 5 year old to get a haircut I didn’t even think to take him anywhere else. I had been cutting my son’s hair all his life so I was a little worried about how he and the stylist would react. She was wonderful! She was so patient with him. He said he loved going there and couldn’t wait for his next haircut. The prices are great and the service is wonderful. I will continue to visit this salon!

I’m so happy I found this place! I’ve been impressed with every visit I’ve had with them. The customer service is always amazing and so is their work! I highly recommend them!

They took their time with the manicure. Very clean and professional. The ambiance was pretty on point. Music wasn’t too loud. People weren’t talking to each other in Vietnamese. They offered something to drink right away. Very respectful to wishes and how I wanted things done. They also have an amazing selection of gel colors.

Wonderful customer service. The manager, Vivian, offered me tea immediately upon my arrival and personally made sure I got great service. I received a mani/​pedi and an eyebrow waxing and was satisfied with all three. Lynn was the nail tech, and she did a beautiful job. Reasonably priced also! I will definitely be returning.

My first visit to this salon was pretty decent. The owner introduced herself and offered me a drink and a snack. I was told there was no charge. I had a pedi and a gel fill in which was really good. The technician Moony was super polite and knew how to decorate my nails. They have a wide variety of nail colors and in good quality. I’ve gone to United Nails down the street and they add nail polish remover to their polishes which in my opinion makes the polish weak and it chips sooner than it should. I will be going back to this location in a few days.

Hardly ever a wait. Staff are all friendly & attentive. Soooo many polish colors and all are in gel or standard lacquer! No appointment needed, but recommended on busy weekends (when there’s egg rolls on the weekends!!!)YUMMY! Stop by and tell them I sent ya !

Had a problem with color; was not pleased, but Alex Spa made it right with a free service. Fantastic in that they take care of their customers.

Vivian, the manager, and staff have exceptional service. As a first time customer they really took care of my eyebrows. Was a walk-​in customers and was able to offer me service right away. One stop shop with reasonable prices, will be back again.

Vivian and the rest of the staff here are truly incredible. It is a full service, excellent quality salon (and spa… they provide any beauty service you could think of). They gave the best service and best prices of any location in Northern Virginia after going to various salons on the area for over 12 years. I will only go to Vivian for my hair cuts from now on and will continue to come here for all other beauty needs. I don’t write many reviews but this place was such a great find that I felt like I had to share.

My mother-​in-​law followed Vivian from another salon. My daughter and I come to Alex’s almost every time we come to visit (we live in Richmond). I’ve had several different services and have been extremely satisfied with every visit. The pore cleansing facial and hot stone massage I had last month were so relaxing I almost fell asleep. I most often get a mani-​pedi when I come and I have a great time every time! The staff are so friendly and take pride in their work. They each have a great attention to detail. Some of the designs they’ve been able to paint on my 4 year old’s fingernails are mind blowing.
This is a place we’ll be coming back to again and again!

Hands down the best of the best! I drive sometimes over an hour to come here just because of the quality of service you get. They also have GREAT customer service and I always leave so happy!!! Love love love them!

This salon is the absolute best in the area !! It’s a one stop shop, nails, hair, wax and skin care. It is super clean and the staff is extremely friendly. Big shout out to Dan who did my nails, now I’m extremely picky about my nail but Dan blew me away. Vivian the manager I’ve known for years from another salon, and she is absolutely awesome.
If you are looking for a first class salon that does it all, you need to come here. You’ll be pampered and treated like family.

I’ve been dreading writing this review, not because I have anything negative to say but because I wanted to keep this place my secret. It is fantastic and by far the best salon I’ve ever been to.
Worried about cleanliness? No need to worry! The staff is constantly cleaning, whether it be sweeping, washing towels, disinfecting tools, cleaning sinks, chairs, etc. Each customer receives a disinfected pack of tools for any nail service.
This is really a one stop shop. Being a regular from their opening I’ve had every member of staff help me. THEY ALL DO FABULOUS WORK.
Vivian, the manager does it all. Seriously. Hair, nails, massage, waxing, facials… And she’s fantastic, you can see the passion of care in her work and clients, she’s absolutely lovely. Kelly is meticulous whether it be a pedi, mani, facial, or wax. Dan is also fantastic as well as Hanna. Ha cuts my hair and not only is the hair washing amazing but the cut is the best. Kim cuts hair, waxes, dies nails, is really great. Oh Tina, I love her. She’s is a fire cracker! And those hands can melt any pain in her fantastic massage!
As soon as you walk in you’re greeted by one of their friendly receptionists who are happy to serve you a drink, green or fruit salad, snack or candy. And on Tuesdays or Wednesdays you may even get some Vietnamese egg rolls.
The receptionist will also help give you some inspiration if needed. The receptionists also speak Spanish for their Spanish speaking clients.
In conclusion. I love this place. The staff is friendly, warm, and knowledgeable. And if you stop in you may even see me, I’ve become a bit of fixture there.

Not your typical salon. A+ service
I am NOT the type of girl to get my nails done. I came into this salon to get my eyebrows waxed and once I saw how amazing they were, I now visit every two weeks for my eyebrows AND nails!
Alex’s Salon & Day Spa is slightly pricier than I would like, but worth every penny! Here, Tim & Vivian will greet you by name and take care of you like family. They offer wonderful teas and snacks including fruit bowls! They always make me and by friends feel like their #1 customer. For my friend’s birthday, they even brought her out a cupcake with candle & dimmed the lights as they sang happy birthday! Where else are you going to find that?!
All the worker’s are extremely professional and friendly. They go above and beyond for any service regardless the cost & sincerely appreciate all their customers. I am always satisfied with their quality of work. This salon is the very reason I am creating a Unilocal account just so others will come to know just how awesome they are!
I will never go anywhere else! Do yourself a favor and visit Alex’s Salon & Day Spa! You will be glad you did!