Cajun Gourmet

Very disappointing customer service. A group of my friends and family were in the area and decided to find a quick bite. My friend had mentioned a carnival by the mall so we grabbed a snack, yet we were in need of utensils. We thought that we can grab some utensils from in the food court. Instead of calmly informing us that we we’re not able to get forks, even if we tried to pay for them, we were quickly and rudely dismissed by the restaurant manager. He claimed that we talked too much, and also went ahead to call security on us. I was not disappointed at lack of utensils available, yet more so because of the lack of the customer service. I can understand if the manager was having a bad day, but that should not allow them to treat prospective customers with such distaste and misconduct. If I had a better experience with the restaurant management, I’d definitely go back and try the food, but after seeing how rudely we were treated I would not consider returning to the restaurant at all.

Horrible experience. We simply asked for some forks and were told quite rudely that they were 25 cents. Desperate for forks, we reluctantly pulled out a few bucks and mentioned that forks should be free and the manager again rudely denied us them even though we were willing to pay the price. We apologized but he turned away even though they’re were plenty of forks in view. The manager was clearly in distress and rude about something and this lowly behaviour from the manager himself is why I would rate this restaurant a 1 star even though Ide rather give it a 0. Such a rude encounter ruined our fun night at the mall.

Price is very reasonable, and food is fresh! Only complaint is that they don’t accept AmEx.