Chipotle

Extremely dissatisfied. Going forward I will drive the extra few miles to the Chipotle on Duke. This is my second time visiting this location and both times I’ve been given crappy service today being the worst. I understand the need to move customers swiftly; however, there should be more attention to what a customer is ordering and the quality of items placed in the bowl. I was served wilted and browning lettuce when I asked for different lettuce the lady simply added more lettuce from the end of the line with the wilted lettuce. I was then pushed down the line where the ingredients were not spread throughout the bowl. I had an entire side of the bowl that had no cheese or sour cream. I asked the young lady to mix the bowl (as I do at every Chipotle I go to). She asked the guy next to her what that meant to which he responded he didn’t know and just shake it they then asked a guy who I assume is the manager did he know to which he simply placed the top on and walked away. Not once did they ask me what I meant. I then asked the cashier was that a hard task and he said no just not a request they get often. He attempted to shake the bowl however with the top on and a stuffed bowl nothing was going to move. If you want decent service drive by this location.