Fleet Transportation, LLC

I scheduled a 32 passenger bus to take me and a bunch of my friends out for a dinner and then a night at TopGolf. The bus was new, super clean and plenty of storage in the back for the clubs. Our driver was on time and very nice. They utilize some software so your getting updates with arrival etc… Not needing to worry about the logistics made my night and the rest of the gangs night more fun. We all got home safe. This is my 3^rd time using them. Looking forward to having another opportunity to use them again.

Used these guys for wedding day transportation back in October 2011 and had a great experience. There was traffic on the day of, but the buses with our guests still managed to show up on time. Booking was easy and pain free. This was one vendor that never gave me any headaches!

We used Fleet for our wedding day transportation. We hired two vehicles — one SUV to take the bridal party to the venue and one 32-​person mini bus to take people from hotels and venue and back again. On time, responsive, and did exactly what they said they were going to do.
The only reasons they don’t get 5 stars are that 1, on weekends you can’t talk to a knowledgable staff person on the phone and 2, they’re too expensive for things like airport transfers.

I made my reservation online after first filling out the form for an estimate of the costs and once realizing it was pretty cheap got the paperwork starting. I contacting one of the salesman and asked if I could have a contract drafted for my date. He sent me the contract which had the wrong time and number of passengers. So I emailed him back asked for a revised contract which was promptly sent to me. I signed it and gave my credit card information and emailed it back to the salesman. He quickly responded with «Thanks so much, I’ll send you a confirmation by tomorrow».
Well tomorrow came and went, so did the next and so on and so on and after a little over a week I assumed he must have forgotten to email it to me so I contact the salesman asking for my confirmation and he sends me another contract asking for my signature. Now he never explained if he lost it, or if he thought I never filled one out but I told the salesman I had already sent a signed contract to him and was waiting for my confirmation. He apologizes saying not to worry.
Another week goes by and nothing has been sent to me, so I email him yet again asking for the confirmation. The very next day a third blank contract is my in inbox along with a note saying how he is very confused by the situation.
So I call the company and ask to speak with the same salesman and after explaining how the situation looks from my point of view he just keeps repeating «okay, you don’t have to sign anything», and I all I could say was «this is unprofessional» well the salesman just kept telling me «I don’t know what to tell you». So I asked to speak with his supervisor and he told me he WAS the supervisor. I immediately ask to cancel my reservation and ask if that can be sent to me in writing.
The one saving grace from this place is that my cancellation email was sent within 3 minutes of getting off that phone. If they had been that quick to send me other things none of this would have happened.