Jiffy Lube

Bait & switch. Would never pay over $ 100 for an oil change but they jacked it up to that much after advertising a $ 39 charge.

Company car. Very fortunate. Every day, I am thankful for this benefit.
Naturally, I maintain the car based on the requirements from the leasing company.
This Jiffy Lube is closest to my house.
Outstanding customer service, from the minute I pull up to my departure.
15,000 mile check up. They grow up so fast…
Everything done to perfection.
Nice having current magazines and the current Washington Post to read too.
Great touch with the vacuum service on my car floors too.

Called ahead to see if I needed an appointment as I was taking a friends car in. No appointments but was told it would take about 40 min if it was busy when I got there. Drove up, checked in and I was done in 10 min. Totally put the jiffy in the lube. Clean, friendly, current magazines and had a good movie in the tele.

One intense place. Very fast paced there was a line of cars behind me and the mechanics were working really hard to keep everyone moving. There was a supervisor barking orders at everyone making things feel pretty tense but my mechanic was great. She was fast and gave me great service.

Been coming here for a few years and the service is always consistent and thorough. You know it’s a good place when the staff remains the same and they remember you. It’s pretty busy but you don’t feel the wait (20 mins max) because they have a working system and plenty of staff on site.
Prices are pretty fair and they usually have some special running.
Btw, I drive in from NW DC because they are that good!

I always find myself at this particular Jiffy Lube. I was super hot and muggy and the guys were moving like pond water!

The are so nice and fast here… The line is never to long! Darrell is awesome he has great customer service they offer you beverages and just take all around great care of you!

The lady at the counter was nice and she explained to me in details what it was needed to be done for my car. After they were done I drove away and realized that there was an extra part in my front seat. Upon further investigating I realized that it was the cover for one of the filters that they forgot to put back. Overall it was quick but definitely not organized. I would not go back…

Pushy since they’re always trying to up sell services, but isn’t every oil change spot similar? They’re relatively fast, but I have to give them an average rating because they have forgotten to reset my maintenance light on more than one occasion.

First time here and won’t be the last. Incredibly polite and attentive people. Excellent all around vehicle check dud not try to up sell you but explained options and manufacturer’s suggested repairs. In and out in 30 minutes.

So first impressions are lasting ones. I was greeted by a very reserved but polite man who said hello to me, asked what service I needed and escorted me to the door where he held it for me, showed me where the coffee and tea was and said that I would be out in 15 – 20 minutes.
I felt the staff was quietly professional, quick and efficient. I came in for an oil change and got one. Quickly.

Gave me an oil change. The man was very professional. I totally trust these guys. They cleaned up my car for free, they have wifi inside along with coffee. And they were very quick! :)
But the prices could be lower, compared to others.

Do NOT bring your car to Jiffy Lube!
I came in for a regular oil change and they broke my tire pressure monitoring system (TPMS) & then conveniently said they could fix it for me same day. After 3 months of trying to reach store management & leaving messages, I finally got a call back (after calling corporate HQ) and the d – bag manager basically said, «oh those TPMS systems break all the time» & refused to acknowledge my claim. This, on top of the obnoxious harassing up selling they do to try to squeeze a buck out of every customer. Trust me when I say this: Their oil changes never cost $ 29.99 as advertised.
Too bad Unilocal won’t let me leave zero stars.

Upon arrival, I was greeted very nicely. However, that was the end of my positive experience. After waiting for 45 minutes, they took 3 vehicles before mine that were here AFTER mine. I tried to complain, but the guy was very rude. I usually go to Springfield, but they were closed. #LESSONLEARNED. I will never be back here again!!!

Exceptional service with very professional guys. Came in for a much needed oil change and they checked almost everything even added washer fluid for free. Came out to a standard $ 40 for signature service and I had a $ 5 coupon from their website. I even asked if they could help me add my own cleaner I bought (seafoam) into the engine vacuum line and they were nice enough to take 5 more min to do that special request for free. Definitely not at all disappointed, extremely pleased!

I was shocked when they quoted my oil change at $ 143. But not so much that it costs $ 143, but that it costs more than my oil change at my Mercedes dealership. Say whaaaaa?! I’m unlikely to return because of this fact, considering my dealership adds in a much more comfortable waiting area and a car wash with interior vacuuming to boot. (I just never thought I would see someone charge more than what they charge me at freakin’ Mercedes.)
Economic absurdity not withstanding, I’ve always liked Jiffy Lube. They have excellent customer service. Their guys are fast as $h!t, I sometimes wonder if they even did anything at all (my wait time for oil change: 12 minutes). They top off all the fluids in your car. They’re very thorough with their explanations and they take care not to soil your car.

After I checked in at this location I invested a little time to read reviews on Unilocal.
I noticed they were telling other customers what else needed to be done to their vehicles, (ie, head lamps, lights, belts, tire rotations etc.). Since my vehicle is brand new I wanted to see product they will push.
It took them about 2 and half hours just to do change oil and filter. At the counter I was told, your filters look good– you need tire rotation and my next oil/​filter needs to be done at 3,500 miles.
I told them that according to my owners handbook oil and filter needs to be done every 7,500 miles, but if we do mostly city driving then every 5,000 miles is suggested.
Well, I had to repeat myself 4 times before they heard my voice. Yes, they are very pushy and want you to do all sorts of services but it’s turn off for me.
BTW: oil change was about $ 40 same if not more than the dealership. I will not visit this location for many reasons. Long wait, pushy customer service.

I wasn’t really expecting too much from Jiffy Lube but they truly surprised me!
I went in to get an oil change and received much more than that! The customer service was perfect, the service was completed very quickly and they even vacuumed my floorboards!

Seems like a classic case of mechanics trying to take advantage of women. It’s pretty sickening.
My wife went in for an oil change and they told her her car needed synthetic oil.
She’s taken her car here for a few years now and they had always used traditional oil. So it’s a classic case of: are you cheating me now, or have you been bad mechanics all along and using the wrong stuff?
Not only do they double her cost for a simple oil change, they spill oil all over the exhaust so the car had a great intoxicating smell of burning oil for miles and miles. This is a sign of a very sloppy oil change job.
Why anyone would go to a Jiffy Lube is beyond me, but there’s enough of them in the area that you can avoid this one and find one with at least mildly competent techs.
I however would recommend avoiding this chain entirely.

I LOVE this Jiffy Lube. I have gone here for my last handful of oil changes, and the people working there are always so nice and can usually get me in right away. I’m always nervous to go to car places as a woman because I feel like sometimes guys working there will try to sell you things you don’t need, but I’ve never felt that way at this Jiffy Lube. They keep track of everything in their system, and know when I last had my tires rotated, filters changed, etc, and don’t push me to get something done when I tell them I don’t want to do it.
I just wish they were in the city!