Passionately Pets

I have used Passionately Pets several times to take care of my cat while out of town for a week or so. I have never had a problem scheduling and they get back to me promptly. All of the cat sitters have been outstanding. They leave daily notes that I love to read when I get back in town. I can feel the genuine care that they have for my cat in the messages that they leave. They are very attentive to my instructions and tell me of any changes in my cat. I would not hesitate to use them again. I feel comfortable leaving my elderly cat in their care.

I currently work for Passionately Pets. And I just had to take the time to post a review. Jenna the owner and the manager Leigh are absolutely wonderful to work for. They are top notch, care about their employees and have superb direct communication with the employees, and are extremely organized. It is definitely a great company to work for and for hiring to take care of your pets. We love our pets and make sure we go above and beyond expectations. So. I recommend both to work and to hire for your pets.

I have been a client of Passionately Pets for a little over a year, and have always been impressed with their service.
I have two dogs who require midday walks Monday — Friday. They are completely different sizes (a Corgi and German Shepherd) and their walker Daisy has never had any problems. They are always happy when I come home, and Daisy always leaves a wonderful note detailing their walk.
My schedule can be unpredictable, but Jenna and Leigh have always graciously accommodated all of my requests and changes.
My pets have been my companions while I have lived here alone, and knowing that I will come home every day to happy dogs is priceless. I highly recommend Passionately Pets for any of your pet sitting needs.

I have been using Passionately Pets for a year and a half and have been impressed with the services and communication since day one. Prior to the initial walk the owner came over for a consultation to familiarize herself with my dog, the house, and where everything is located. Seeing that I’ve been using the service for an extended period of time indicates I’m very satisfied, but I’d like to highlight a few things I’ve been most impressed with:
— Punctual; shows up for the walk during the time window we agreed upon
— Quick communication back and forth during business hours if I have questions, concerns, or if I need to make changes to my dog’s walk schedule
— My work schedule can change on a moment’s notice and Passionately Pet’s have been awesome in keeping track of the changes that I communicate to them when even I have a difficult time keeping my own schedule straight. In the entire year and a half there has never been any mistakes in their scheduling
— On several occasions I’ve had emergencies or last minutes requests due to extenuating circumstances and Passionately Pets was able to accommodate
— There has been only minor turnover in the scheduled walker throughout the time I’ve been using the service and I feel like the walker really enjoys his job
I pay $ 15 per day for a 30 minute walk and I find that reasonable considering the amount of time spent with my pet as well as the walker’s transportation to/​from my location. I wish the overnight visits were either a little more affordable or would include a midday walk in the cost because otherwise it’s difficult for me to budget the cost if I’m out of town for more than a day or two. But on the other hand the benefit is that the person staying overnight with my pet already knows my dog and my home so it makes preparing for a trip much easier when the sitter already knows what needs to be done.
Overall I highly recommend Passionately Pets and I expect to be using their services well into the future.

I love, love, love Passionately Pets! I have a rescued Australian Shepherd who is a very high energy dog. I used Passionately Pets for a midday walk Mon-​Fri while at work, and always came home to a note on the counter and a very happy pup! Jenna was always immediately responsive to any communication via email. She was also very flexible if I needed to cancel a walk, or needed to add a dinnertime walk when running late at work. I loved that the walkers took photos of the dogs during their visits and posted them to Facebook. I always looked forward to seeing Molly in Passionately Pets’s albums; she ALWAYS looked so happy and that gave me such relief. I recently moved from the area to become a full-​time student and I MISS PASSIONATELY PETS SOOO MUCH! I would definitely recommend their dog walking services to anybody in the area. I never had need of their dog-​sitting services but can only imagine that they are on par with the customer service that my pup and I received daily from Passionately Pets!

Passionately Pets was our daily dog walking company until I switched to a work-​from-​home arrangement and we no longer needed their services. If money was no object in our life I’d still use them to take our darling dog for midday walks even now that I can handle letting him in and out to do his business.
When we picked Passionately Pets we didn’t have a lot of choices; our pup had survived parvo and one other firm refused to do business with us, ever. Another wanted us to pay for special disposable surgical clothing for their walker to wear every time they came to our home, and would only start walks for us after another 6 weeks had passed.
Jenna, on the other hand, worked with us to help care for our dog and take steps to make sure no other dogs were endangered. Facts about how long the virus hangs around after a dog recovers are poorly researched, so Jenna had our walker keep Casey within our yard for the first two months to insure he didn’t spread any remaining disease. She assigned a walker who wasn’t caring for any other young dogs so there was no potential they’d take the virus to a dog that hadn’t had all its shots, and the walker made sure to wash up after putting Casey back in his crate but before they left. I saw all this for myself when I was working from home and we didn’t cancel service for the day.
Most above and beyond the call had to be how our first walker dealt with Casey’s eating issues. For a long time after his recovery he was a poor eater. Since we had no other pets we’d simply put food down and he’d eat it when he was ready or needed it. Our initial walker, however, would sit down and play with him while hand-​feeding him one bit of kibble at a time. We were amazed, and told her it wasn’t necessary, but she wouldn’t hear of it — this was the way to make sure he ate all his food, so that’s what she’d do.
We had a few more walkers during out time with Passionately Pets and whenever there was going to be a change, whether it was a one-​off or an ongoing change, Jenna would email us to let us know ahead of time and offer us a chance to meet the new walker. It was more than I felt I needed but my wife always wanted to know who was coming to our home. Personally I had confidence in Jenna and knew she’d stand behind the service.
They’re who we always recommend when the subject of pet sitting comes up.

In response to the owner of Passionately Pets. Your response to my post is despicable and only makes a mourning pet owner relive all the cracks and negligence on the behalf of your service, that had Jake been given the chance to be cared for someone who actually cared he may still be alive. In the last bit of your response to my post, you said, «we hope to use this as a learning experience.»??? How about if your parent or pet died and the doctor came out and said, «well, your dearly loved and treasured family member is dead, but we’re just going to use this as a learning experience.» Who says that. I’m shaking, so upset.
Never once have you sent your condolences, you called ONCE! and it was a very happy cheering message, knowing full well that I had to rush Jake to the ER in a panic upon returning home. Time and again in your ‘notes’ you have written that he did not eat, or moved from the bed, pulled away. All strange behavior, considering all the paper work I filled out. I did not receive one phone call, text or e-​mail during that course of time when Jake’s health was clearly deteriorating, or ‘off’ or whatever you want to call it. You’re only answer has been, «well, I don’t know your cat that well.» Even when my emergency contact person lives 10 ft away. If you had any concern, which clearly you did because you said his behavior seemed unusual, you could of called me, called my emergency contact for a second pair of eyes. And you know full well that I texted you well over a week ago, that Jake had passed away and also sent pictures. Once, only three days later while this was going on did you send a text that Jake didn’t seem well. And you never ‘advised’ me to take him to the emergency vet I called you in a panic knowing Jake’s condition was critical, and not being from this area did you only then tell me my choices for 24 hour vet care.
I think your response to my post, shows even more your inability to be a compassionate, responsible caretaker for peoples pets. You don’t care about my grief or my loss, you only care about your business. Jake died of acute kidney failure, where hours and minutes can make a difference because it is a sudden onset. What I came home to, just three hours after you had been here, Jake couldn’t even walk, or stand – which you somewhat indicate in your notes, «Jake isn’t moving off the bed.» «Jake isn’t moving even when I wake him, his not interested in being touched.» ‚“Jake is on the floor, unresponsive,” then you try to blame me when Elliott ate Jake’s food, I wasn’t here!!! You never, asked me to come up with another solution because when I was home it didn’t happen. YOU being here seeing that Jake wasn’t eating should of tried to come up with another solution or at least contacted me to give me a chance to think for you. Nothing will bring Jake back, I’m heartbroken beyond measure and your insensitivity is so disgraceful, I hope others considering your service read through your words.
Not to mention that the girl you claimed you fired after the ‘sub par’ visits, showed up at my doorstep yesterday, telling me you accused her of playing a hand in Jake’s death, and had just fired her that day. She offered to pay some of Jakes vet bills, she felt terrible for her admitted neglect but heard nothing of Jake’s passing. She seemed equally heartbroken and after reading ‘your’ notes, while Jake was under your care, she said she would of definitely reached out to the owner to get a second opinion on Jake’s behavior. Since she was technically still your employee, you could of called her since, «you didn’t know my pets,» and asked if this was how Jake acted when she visited. So many gaps, so many mistakes, I will never forgive myself for giving you a second chance.

We hired Passionately Pets to walk our 12 week old lab mix on days that I’m not able to come home to let her out myself. They are trustworthy, love animals, and provide great communication after each walk. Scheduling is done about a week in advance so I can’t vouch for flexibility but I am quite satisfied so far. Bonus points for accepting PayPal, very easy and professional.

I’ve used Passionately Pets for extra help when I had some long days at work and when I’ve traveled. Jenna and her crew are wonderful with our dogs! I appreciate the reports they leave from every visit, I always know exactly how my furry friends managed without me — very well in the hands of Passionately Pets!

I chose Passionately Pets at the recommendation of a friend, and it was one of the best decisions I’ve made.
I have two dogs, one of whom is very anxious and just hates being boarded at a kennel — actually, she hates anything new. I was shocked that Jenna (the owner) walked in, and the nervous dog was not at all shy or anxious, she just walked right up to Jenna and got progressively more excited about Jenna as the interview went along (she asked all kinds of questions to make sure they were ready for any contingencies, and had a very thorough form so that they understood the dogs’ needs). I can totally tell why Jenna got into this business, I think she must just emit some kind of super-​pet-​friendly pheremones! My dog has never liked someone that quickly and thoroughly.
For roughly the same cost as kenneling (actually a little less), Passionately Pets came to the house and walked my two dogs three times a day and fed them twice, for a week. We got back from vacation and expected the dogs to be frantic with relief at our return, like they usually were… um no, not at all. They were a little bored — «Oh you again? Where’s the cool lady?», which was pretty disconcerting. But a very good sign, that they had been taken care of very well, and they had obviously not been anxious in our absence.
Passionately Pets left a note after each visit and brought up anything noteworthy that happened, so it was nice to get to thumb through and see what had happened while we were gone. There is a lot of peace of mind about knowing that someone responsible is holding down the fort while you’re not there.
Even better, there have been several times that I have asked for short-​turnaround dog-​walking (twice I got caught at work late, once had an unexpected trip come up) and they were happy to cover even with short lead time.
Although I didn’t use these services, I know that Passionately Pets also offers dog-​walking while you’re at work, and staying overnight in your absence if your dogs/​cats need it (they also bring in mail, water plants, turn on/​off lights, and such things to make the home look lived-​in).
Overall, I highly recommend Passionately Pets. Having them for trips is a huge relief, and knowing that in a bind I have back-​up for my dogs is even better.

Jenna and the team at Passionately Pets are outstanding service providers! They have cared for my dog as if she were their own. They provide informative, fun «report cards» at the end of each visit to tell me what they did with my dog (walk, play). I feel comfortable with them being in my home, and I know that my dog will be responsibly cared for. Jenna is both incredibly professional in the way she runs Passionately Pets, and warmly personable in the way she relates to me and my dog.