Sunoco

I would give these guys 5 stars, but their desk guys suck, so I can’t.
My car is 9 years old and I got a ticket for an expired inspection last night. I looked at the windshield and it was WAY late. Like 2 months + out of date. I expected to get a lot of hassle from whoever looked at it.
As a female, I’ve had so many shady mechanics try to sell me crap that I don’t need. With the state of my car, there was A LOT they could have picked on. I was really hoping that I’d get in and out for like $ 250ish.
I meant to get up and go early in the morning. Duke Street Speedy Lube recently changed into a Valvoline that doesn’t do inspections. Boooo. They pointed me towards a shoppe I couldn’t find, and two gas stations that I totally wouldn’t trust since they gouge on prices. The garage I tried on Duke didn’t have their inspection tech on duty. Sad trombone.
By the time I got to this Sunoco, it was well after lunch. The bays were hopping. Rather than turn me away, they were super welcoming. I don’t give out my mobile number to almost anyone, so these guys ran into something or several somethings and just fixed what they found. They said that they would have contacted me first, and I believed them. I wanted to get an oil change on top of the inspection, but the first desk guy didn’t relay that to them.
On pick up, it was a different desk guy than the one that I checked in with. He wasn’t any better than the first guy, and he gave me the wrong keys, which made me worry that he gave me the wrong bill. Their bills are definitely shady since it was just a receipt, but I blame that on the desk clerk and NOT the mechanics.
When I got in the car Isweartagawd they fixed everything that was a matter of tightening or a bolt here or there or lube that they possibly could have. My car has sounded like pewp for at least six months. My husband has a love affair with potholes. I had two rednecks tow my car with a chain and dislodge some of the heat shield beneath the car.
There is NO DOUBT in my mind that these guys are way more honest than the dealership. They even used the parking brake when the asphalt there is flat. I know that I’ve been able to reverse my car with it engaged before, but not this time! Even though I live nearby, it’s not making funny noises any more and it seemed to have a bunch more pep. They replaced the right rear tail light ($ 77 on ebay, $ 90-​$ 200 elsewhere) and it definitely looked new to me. I gave the mechanic a pat on the back and a hearty thanks.
What did all of this run me? $ 78, about what it would have cost for an oil change and an inspection. I am SOOOOO happy. I will definitely go back again.

RUN RUN RUN. Had my car inspected and it was failed. Told my motor mount was broken and the engine was going to fall out and there was a horrible oil leak that would lead to the destruction of my engine. He wanted $ 300 to fix the motor mount alone. Took my car to a honest mechanic and learned that the engine mount was not broken, but had a small crack and should not have failed inspection and the oil leak was a $ 6 fix. I chose to have the motor mount replaced, even though it was not required, and it cost $ 150. RUN RUN RUN. Classic rip off auto shop. I won’t even go back there to get gas now.

Upon visiting the Fairlington Sunoco, I felt immediatey welcomed like I had been a customer for years, yet this was my first time visiting and needing service. Ceser took the time to clean my battery and assess that I needed a new tire before travelling, all that he handled in the same day. Also, the owner, Muhammad was friendly and assisted in ensuring I was having my car issues handled. After this experience, I will be a repeat customer. Thank you again!

I have had repairs, inspections, and routine service performed on several cars at Fairlington Sunoco and have always been pleased with the timeliness and thoroughness of the work. Abdul, the lead mechanic, is trustworthy and provides good advice on needed repairs. Would recommend for small repairs, service, and inspections.

Lifesavers! It was one of those 95 degree July days, the car was packed to the gills for our 7 hour road trip, and that’s when the part of the car that protects the undercarriage chose to drag on the ground. I pulled into the station, sweaty and stressed. «No problem,» they said, and in 20 minutes, for under $ 40, I was on my way. My heroes!

This is a great local gas station and car repair shop. Cesar is the best. I know that he will take care of my car as it were his own. Great service and always there for me. I have been taking my cars there for 7 years now, and It is so nice to have a place I trust will be able to help me. I highly recommend to anyone.

Excellent Service! I’ve had my Buick Park Avenue & prior to that my Toyota Camry, serviced at Fairlington Sunoco for years and they have always taken care to do only the necessary work while keeping me informed of services I will need, and when I will need them. I’ve always been treated with respect and received a competitive price. I took a 2,000 mile trip last summer and had them go over the car to be sure I would not have any problems, and they found a rusted brake line that was missed in the Maryland Inspection. I was going to be going through quite a few mountains in West Virginia and Arkansas so they likely saved my life. I’d recommend them highly to anyone.

I will NEVER return here. My car stalled out in Alexandria, VA, and I called AAA to have my car towed. I was new to the area, and did not know of any credible auto repair shops around, so I asked AAA to send me to one that was certified by their company standards. Upon arriving to Fairlington Sunoco Service Center, I was stared at by many of the mechanics and felt uncomfortable. The language barrier was difficult to get past, but I tried to help that by giving suggestions (e.g. electrical, alternator) for them to understand what the problem could be. I filled out my paperwork and walked to the nearest rental car service at a Lexus dealership. While in the dealership, I received a call and was rudely interrogated by one of the mechanics telling me I was wrong about the alternator and asked why I would think it was the alternator in the first place. The next day, I picked up my car and they charged me $ 400 for new spark plugs and a battery. My car interior was muddy, my gas was under a quarter tank (I had a half tank when I arrived, and my car gets 28 mpg highway and 21 in city) and my sound system settings that were tuned up to the amplifier located in my trunk had been tampered with.
Five days later, my car stalled again. I called and asked to talk to a mechanic. One of the mechanics told me that they spent an entire hour driving my car around the city (without my permission) and said «nothing was wrong with it». Six hours later, the manager Milton Hahn called and told me that «The car was not broken down. There was nothing wrong when you brought it in. There wasn’t even a battery light on.» (the battery light appearing on the dash was one of the things I reported that happened when my car broke down) However, he still charged me $ 400 for a new battery and spark plugs. I told him I didn’t think it was right for me to pay for something that he knew wasn’t broken. I asked for my money back since he did not fix my car and had no evidence of my car needing those repairs, and I told him about the conditions my car was in when I received it. He began to yell profanities that were VERY offensive toward me, (such as: B****, «who do the f*** do you think you are lady? You have no idea who you are dealing with.», and my personal favorite: «I dare you to come here and try to get your money back.») and hung up the phone. His threats were very scary, and I was not comfortable going there again alone to talk with him about it any further. Instead, I decided to take matters into my own hands to ensure his crude behavior and offensive demeanor will be documented and investigated.
Fairlington’s overview facebook summary is this: «Fairlington Sunoco is an honest and efficient gas station located in Alexandria, VA and tries to do their best at having honest-​to-​goodness, efficient auto services. We do not lie or cheat you out of your money like the others, and take pride in that. We diagnose your car with the most advanced technology in automotive repair, and have your car available to you faster than the other guys.» (reference:
)
As you should know by now, this is false.
So, I took my car into dodge — and they ran a real diagnosis (that required a computer chip assessment, not a one hour joy-​ride) and said that it was an electrical programming part that needed to be replaced. AND that I NEVER NEEDED a new battery or spark plugs. Dodge diagnosed this problem within a few hours and clearly told me what was wrong with it, and are taking care of it in full.
NOTE: It’s obvious that the comment below me about Fairlington being AAA certified was posted to boast about their «credibility». However, I filed a report today requesting their business to be re-​evaluated by AAA who is VERY determined to do something about this. Given that AAA is known for good service and cares about what happens to their drivers, my experience (and others’ negative experiences that have been posted) shows that this place is not reflective of that in the slightest. It is clear these guys are out for money and don’t care about your safety and the reliability of your car on the road. AAA agreed that it would be in their best interest to look into this business and prevent Fairlington Sunoco’s poor work from affecting any other AAA members in this area that need auto service in the future. They were so unbelievably apologetic and are notifying me soon about how they are going to deal with Milt Hahn and the way he runs his business. I am also having them investigated by the Better Business Bureau of Virginia on their credibility and treatment of their customers. And who knows, maybe I’ll get a refund. Hopefully this will put everyone who has had a bad experience with a peace of mind about this place, and to let everyone know to NOT go here for service! These guys are not going to get away with bad treatment of customers anymore.

WOW! Legal Criminals. These guys give crooked mechanics a bad name. I went in for a check engine light and told them I’m at 30K miles and need new spark plugs. They hooked my car up to the computer and said it is a code only the dealer can read and that I should get it and the spark plugs taken care of by the dealer. I thought «Wow, he is turning down business» until I saw the invoice for $ 120. I asked why? He said for the check engine light service and spark plug check. I said «Wawawawhat? You don’t know why the light is on and I told YOU the spark plugs are bad.» He said that is the charge for confirming. I also noticed a «Shop Supplies» fee — which no supplies were used. He said all invoices pay that, every customer pays that fee. I told him just because you screw everybody doesn’t make it right.
Look at all the other reviews and the decision to not go there is an easy one.

DO NOT GO HERE! I went for a simple oil change and they put in the wrong filter, left my air filter unscrewed and cost me time and money to fix their mistakes. Then when I went to complain, the manager was UNBELIEVABLY rude and refused to refund me. Just awful.

I went here for my emissions and safety inspection and failed, one of the reasons being something with the headlight, although I didn’t really understand what he said was wrong with it. He offered to fix everything for $ 150, but I said no because I wanted my mechanic to look at the car. I had planned on taking my car into the dealership for an overdue tune-​up anyways. The dealership replaced the windowshield wiper that the Sunoco failed me for, but the dealership mechanic was clear that there was nothing wrong with my headlight.
I went to another station for a new safety inspection and passed immediately, with no work done on the headlights. And this place only charged $ 16, half of what Sunoco charged.
Basically, I think the Sunoco mechanic saw a young woman walk in the door and took the opportunity to overcharge and fabricate a needed repair. I won’t go back.