TD Bank

This bank is awesome! I switched to this bank from PNC in 2004, when they were all over Philly, but not yet in DC (when they were Commerce Bank). I moved to Alexandria in 2007, just as this branch was opening. All the tellers I’ve dealt with have been very friendly and accommodating. The last time I was there, they remembered I had a daughter and reminded me to register her for the summer reading program to earn $ 10 and gave her a big bag of bank swag. They are always helpful with any requests. The hours are long and I have never had any negative interactions. Twice in the past, my account became overdrawn because I neglected to transfer money from savings and they waived the overdraft fees both times. This is the best bank I’ve ever dealt with!

I’ve been banking with TD for 5 years with my business. About 2 – 3 years ago when they switched from Commerce they lost the paperwork that showed my dba (doing business as) was connected to my operating company. Quite annoying when you show up one day and all the sudden you can’t deposit checks. I resubmitted the paperwork and moved on. I started another company 2 years ago, same thing happened about 2 months ago. I show up, they won’t deposit checks until I resubmit the paperwork. Then, again, the company that I’ve been banking with TD for 5 years and resubmitted my dba paperwork at least twice, they lost it and won’t deposit my checks. The manager is challenging me that I’m trying to submit a check not made out to my company. Check your records, I’ve deposited hundreds of thousands of dollars in checks written out to this company name. How many times can they lose one piece of paper?
TD may be fine for personal banking, I don’t recommend for business banking.

Our experience was not good. I may be spoiled by some of the locally-​headquartered banks.

I’ve been banking with TD since they were Commerce Bank. The great thing about TD is that they actually open when you need it, really convenient hours: open til 8pm on the weekdays and weekend hours so there’s no need to make a mad dash to the bank during lunch break. Although I’ve never seen more than 2 people waiting in line for the counter anyway. Another great thing is, that they won’t charge you if you use a non-​TD ATM. So good for traveling in or out of country. Personally I like TD because they are not trying to be a fast food chain and have drive thrus.