Old Navy Store

I spoke with Ben the general manager and he resolved the issue. He even offered to refund me on my debit card and ring me up on my old navy credit card so I could get the rewards points. He was friendly and professional unlike the other two managers.
The 5 stars are for Bens professionalisms. The other managers could really learn a thing or two from him!

Great clothes, great deals, amazing long lines!
I just don’t get why the don’t fix this problem? No other store in that mall do you have to stand in a 25 min. Line. But I do because I want the 39.00 sweater that is on sale for 10.00.

I swear Old Navy is where the .99 mentality was born. You walk in and see the staples of v neck tees, racerback tanks, and cheeeappp jeans. I really walked out with a baby blue shirt and I haven’t worn baby blue since i was a fake Tar heels fan when all that collegiate stuff during the 90s was really hip. I swear my mind was like, «Oooh powder blue v neck, wait I don’t wear powder blue… ever…well now’s a good time to start!» Mind games for sure.
The sales associates were nice and especially the guy who helped me check out. I guess it must be store policy to give you the hangers which, hey, who doesn’t need free hangers? It’s a good thing that I don’t live in Auburn I’d probably have a new a cute stylish outfit everyday lol.

I wasn’t aware that the mall closes at 9:00pm but as myself and my gf walked into the store a girl pops out from no where and says «sorry — we’re trying to close the store right now so… yea… you can’t come in.» A little confused we just said «sorry.» and turned around and went right back out, I took out my phone, glanced at the time and it read 8:54pm.
I’m not quite sure what type of business owner/​operator would appreciate knowing that their employees turn customers away before closing time. Down right unprofessional and rude and lazy.

It’s Old Navy right after Christmas. During the excessive sales that Gap Inc. keeps having. On a Friday night. Messy? Yes. Barren? Yes. Deals? Of course.
The high stars is for the customer service that I received at checkout.
I came in to check out what kind of $ 3 fleece they had left, and got distracted by a really cute chambray tunic. Bonus? The tunic was 50% off.
I kept trekking to the back of the store and was slightly disappointed/​mostly unsurprised that the only fleece ¼ zips left were an unsightly neon orange and a grey/​black houndstooth. No thanks.
After waiting in a surprisingly short line, I got rung up by a pleasant gentleman. Unfortunately, the price that showed up on the screen was not the price advertised. After some light back-​and-​forth, the nice guy changed the price for me to reflect what I saw posted.
Thank you, Old Navy, for honoring your advertisements.

I love Old Navy in general. While I don’t like the Super Mall (what is so super about it?), I do come here for the Rack and Anne Taylor outlet. The Old Navy is so conveniently close to the Anne Taylor. Their sweetheart jeans fit me wonderfully, but like other people have mentioned, always try them on. Even if they are the same pair you have at home. I’ve once grabbed the same pair, size, color, etc only to get home and have them be too small. The clothes are generally hit or miss on fit, but I always find lots of options to try on. It’s more of a casual vibe. They have a nice selection of accessories to try out as well. The employees have always been friendly and there are lots of rooms to try on clothes with no item limit (at least not that I’ve ever had enforced). Wouldn’t stop here just for this store, but I always check it out when I’m at the Super Mall.

I came here as my groupon was expiring. I found some cute things, and most of the time, I left the clothes back in the store.
The clothing quality is really crappy. Really, very crappy. Crappy as in — I can rip this shirt in one rip OR the washing machine is going to rip the shirt in half from being washed just once.
The prices are average — like Target. Target has better stuff and better quality.
I bought a nicer top at my work place for much better quality, and 10 dollars cheaper.

Large Old Navy Outlet in the SuperMall. They tend to have alot of the same things as the regular old navy. They also tend to have some great sales (right now 4^th of July weekend) they have 40% off EVERYTHING (including clearance in the store). I bought my oldest a bunch of summer clothes here a couple of weeks ago and alot of them already look old and tattered (she told me, «You know the quality is crap but the clothes are really cute») However, we have bought cute winter hoodies that endured the whole winter season and still look like new…

I have a problem with Old Navy. Their sizes aren’t uniform. If I’m a size M in their long-​sleeved shirts, then I’m a L in their thermals, a S in their regular t-​shirts, a ⁴⁄₆ in their dresses, etc etc etc. I can’t just go into the store, grab everything in one size, and expect it to fit. This bothers me to no end.
On top of that, their clothes usually never fit me QUITE right. I remember when they used to have the ‘perfect fit’ style of clothing — HA, what a joke. They certainly weren’t a perfect fit on me! They don’t have that anymore, but their clothes are still super wonky.
On the plus side, I’ve bought two cute things there recently, including an adorable hoodie on clearance at this location for $ 5.49.

I have a few things to say in general about making the schlep to the supermall:
go early. As early as you can physically do. You’ll thank me later.
Take a bottle of water with you, you don’t want to venture into the food court.
Eat before you go. Make sure you get a protein-​packed breakfast, because you’re gonna need the calories for decision-​making, mall-​walking, clothes-​trying, and cash-​spending.
That all said, I have to give props to the Old Navy in the Ubermall, for hiring a really cool chick.
Last Saturday, I woke up at 8, and said to myself, ‘self– you need new work clothes, and you’re operating on a tight budget. Get thee to the Ann Taylor outlet at the supermall.’ and off I went.
Then why am I writing a review for Old Navy? Because, after my foray into the Ann Taylor and spending my money there, I stopped in to Old Navy in search of some jeans and maybe a jacket.
The jeans I went looking for weren’t there, and the early morning coffee and muffin breakfast (read: not enough protein to see me through) were wearing off. On my way out, I caught gaze of a jacket that seemed really cute.
I put down my 45 pound purchases, took off the old-​lady sweater I was wearing to throw off the commission-​hungry salessororitysisters, and tried on the jacket. It felt good, I liked the fabric. Something in my intuition said it didn’t look quite right, though.
Now, we know outlet stores aren’t known for being terribly neatly kept, because the poor employees are too busy tending to the throngs of bargain shoppers to really keep the place tidy, and the architects of these stores aren’t particularly concerned with how convenient I experience the store to be (heck, I drove to Auburn on a Saturday morning– how convenient is that??). But my blood sugar was crashing, and I just wanted to see this jacket on me and make a decision. I started to freak because I couldn’t see a mirror anywhere, and I didn’t want to pick up all my stuff and wander around the store in search of a mirror, on a ‘maybe’ that I might be making a purchase.
Enter the only real girl in the store. She approached me with her headeset cord swinging like Serena Maurer’s ponytail in grade school: «Can I help you?»
«does this jacket work on me?»
«tie the belt. still, no. I don’t like it.»
«thank you.»
I took the jacket off and left the store. I was crashing so hard that I didn’t even stand in line to purchase the incredibly cute, knit patterned tights that were $ 4. I had to get out of there, and now. But I was hypnotized by the bargains to be had! That salesgirl rescued our moment out of the jaws of insanity, let me escape the store without causing a scene or passing out from hungerpanic. I shudder to think what would have happened had she told me it looked good. I might have been suckered into staying.
This entire rave is dedicated to that lovely salesgirl who told me the truth. Thank you, Old Navy salesgirl, for not blowing sunshine up my butt. Thank you for letting me get to the car where half an iced americano was waiting for me, sweating in its cup holder more than I was after trying on clothes for two hours.