Broadway Telecom Centre

I went to this phone store in early August 2010. In short: I was not pleased. The man who helped us was rude, and either did not understand his own products or actively deceived me.
When selecting my phone, I told him that I disliked touchscreen phones and described the few core features I wanted. During this process, he repeatedly interrupted me and tried to sell me a touch-​screen LG that failed to meet any of my requirements. He went so far as to tell me that «I didn’t know what I liked» (paraphrased from Cantonese Chinese).
When he finally showed me a phone that I liked, he assured me that it was not a smart phone and that it would have full functionality with a $ 10/​month T-​Mobile limited data plan. However, when I began to use the phone, I found that more than half the features of the phone were disabled. When I tried to use them, I was given an error message that indicated I needed an additional subscription service. After fifteen minute conversation with T-​Mobile customer service, I found out that my phone was indeed a smart phone and was generally incompatible with the data plan he sold me. I was left with the choice to either upgrade to the $ 30/​month smartphone plan or lose half the functionality of my phone.
Ultimately, the salesman there was much better at speaking quickly and promising that you’re «making» money than helping customers and understanding his product. I would advise not going here and will never return.

Crooks… knew a couple people who made the mistake of doing business with these dishonest people… will complain to cc company and to t mobile. DO NOT DO BUSINESS WITH THEM!!!

Worst mistake of my life was sign up a (T-​Mobile) cellphone service in their store, they nothing but crooks so avoid this store at all cost, i should had know the warning sign, when there’s no t-​mobile slogan outside the store, they are not authorise cellphone rep, but they carrier still let them open the line (they still get commision) sound nice that they gave cash in front but in term out they make you sign a contract with a lot of loophole that can easily get your money back, and worst of all you still under carrier contract and the carrier won’t do a damn thing about it.
I can’t believe T-​mobile offer service to those crooks. Spread the words.
Complain to the Credit Card Company, didn’t really do much.