Chase Bank

Tellers here are incredibly fast, able to conduct transactions at live teller faster than putting gas in my car, seriously I was In and out in 2 minutes, and this was not at a particular teller, It happens every time and at different tellers, never been to a bank that fast.

Very recently, I’ve purchased my first new car. Using loans outside of the typical dealership finance offers was not something i was familiar with. I applied for a loan online and requested too much. Kimberly was more than helpful with helping me though the process of adjusting my loan request, and making sure every single detail wasn’t missed. She helped me reduce my loan to the exact amount and helped me make sure the final details was set. By far it’s been one of the best banking experience I’ve had. Great service, courteous, very nice, and throughout.

The bankers are always helpful and friendly to patrons. No problems with atm and bank is clean with complimentary coffee in the morning for patrons.

Such great service. Great staff

I didn’t really ever think about writing a review about a bank because I’m usually just in and out but man I was pretty blown away. I came here to deposit a check and Tom was the one who helped me. I was greeted with a genuine smile and he had a very outgoing and friendly personality. It honestly felt like I was talking to a really good buddy of mine. Thank you Tom for being as outgoing as you were and keep it boss you’ll go far with that. Bank was clean and the rest of the staff all seemed very friendly.

Nice bank.
Parking is plentiful.
Employees are friendly, professional, and informative.
Nice and clean. They even serve coffee.

Everyone at this location is so great!

Always long line and always 2 tellers only. You see others sit behind the desk and do nothing about moving the line faster. When I got to other branches, they approach me to help even there is no one in line. Such a big difference and it must be management.

Home loan is now with Chase. A bit skeptical at first, but I’m diggin’ their interface. It’s a snap to use. A lot more user friendlier than EMC. Much easier navigation and super intuitive. Also gives me an opportunity to visit the branch down the street from my house.

This is not for that specific location branch itself, this is for CHASE bank and their practices.
I used to have a Washington Mutual account before they automatically transferred me to Chase when WAMU went bankrupt. Wamu was amazing but so sad they went out of business. Then my WAMU account turned to Chase automatically, ok.
They’re giving away 200 dollars or 100 dollars for opening up checking and savings accounts with them. Unlike the average customer I know that there is no such thing as something for nothing, they get you in the end with their service fees.
I have two accounts with them and they charge me 10 dollars a month on each account, these are checking accounts, and that’s unless I keep 1500 dollars in the account or unless I have 500 dollars automatically going into the account everymonth. I think that’s not fair considering I’ve had those accounts for almost 10 years and never had to deal with that.
RUN FROM CHASE. If you love your bank, please send me a private message, I’m looking for a different bank.

This is strictly for the ATM:
It serves it’s purpose of giving me my hard earned money :)

Contrary to Elizabeth’s original post, I went to Chase a couple of days ago (weekday, right before 4pm) and I was the first person in line. Service was friendly and fast. I guess it’s really dependent upon the time of the day, so it’s difficult to place judgment like that.
The teller was friendly and even recommended that I should get their credit card since I was approved for yet another one and that I can get even BETTER rewards! That was pretty informative, but not good enough to lure me to get another card.
What I don’t like about this Chase? I’m by no means an expert or strategists in design, but why the plastic barrier that engages the bank teller? I feel as though this location has high chance of getting robbed or something. It’s an uneasy feeling thinking this place is unsafe and they gotta protect their employees first.

Brand new Chase
Four brand new ATM’s…oooooh that’s soooo nice…
Fresh smell of paint.
Nice location
Ample parking
I’m astounded!

What can I really review about a bank?
Parking: Shared with the Fresh & Easy and the Chipotle. Weekdays not a problem; weekends — a bit busier, but I’ve never had to circle the lot.
Environment: This branch is fairly new and clean.
Customer service: friendly but by NO means fast. Transactions take forever. I waited in line too long for the amount of people there, and my withdrawal took WAY too long. I would have used the ATM but I needed more than limit.
Final thoughts: Not worth the wait. Service is just too slow. I’d rather drive to another branch.