Digicom

Absolutely garbage customer service.
My mom and I signed up for Ultra Mobile at this store for almost a year and it was fine until a month ago when whoever serviced her made a mistake with renewing our contract (put 2 months down on my phone and none on my mom’s), didn’t owe up to it and apologize, instead, made a big deal about it and then yelled at my mom. A month later, today, my mom came to renew our plan but was turned away and the customer representative said they wouldn’t service us anymore. But it doesn’t matter because there’s no shortage of these stores.
Maybe next time, owe up to your mistakes; good customer service goes a long way.

This is where I’ve had all my phones, and finally my first nontard phone (Galaxy S4) Yay. But seriously, I’m just happy it’s not an iPhone. Ugh.
So, T-​Mobile undeniably has some really retarded things and operations, but the manager of this branch does her best to make this a simple and painless process. If you have any questions or problems, she’ll try to help you solve it. I’ve had multiple problems from things like phone defects (thanks, Samsung, so reliable), to random glitches with texting and internet service, and a few minor things like turning off wifi calling and screen rotation. Most of the time I’m here, it’s simply because of something wrong with the phone/​service, and she’s been very helpful every time.
The only real reason this place gets docked a star is simply because of how retarded T-​Mobile can be with their operations, especially with the roundabout delivery of the Galaxy S4, as if it’s too dangerous to deliver it directly and have us pick it up there. I mean, seriously, we have to go there anyway for a new SIM card. I don’t even think people know this place exists, unless they’re contracted here, ’cause nobody really pays attention to anything on this corner or section of Main St. for that matter.
Seriously, T-​Mobile would lose a lot of customers if they didn’t have people like her working everyday ironing out all of the issues. I never had any problems with my Motorola phones, but holy sheiza, when I got Samsung, let the problems roll. Fortunately my Galaxy S4 seems fine; I just needed a new SIM card.