Office Depot

I came in with a super complicated job and Alex, petite with the glasses, was unbelievably helpful and polite! If you get print work done here definitely be helped by their talented ladies!
Thanks you saved the day
Please fix your long paper cutter. It’s broken

Quick fast an easy service with the copy printing department .! No problems just waited a bit though since of course having customers in front are normal. Nice employees :)

I came in to get a poster printed for a class presentation. I came as soon as when they opened just in case it took some time. It was quick, easy and painless. The gal knew exactly what to do and I was out within 10 minutes (give it some time to load the info from the USB and formatting it). I’ll totally come back for stuff like this. I don’t know how long the wait would be during peak hours so I would play it safe and go as early as possible.

Purchased a white Kate desk on Friday. Assembled it and left the last few steps for Saturday. As we began setting the drawers we noticed the the railings were not straight. We continued assembling ans right before finishing we noticed that we recieved 2 «H» part and no «I» part. All the time spent building the desk went to waste as I needed to return it for a complete one. Charlie was nice enough to explain my options and I choose to get the in store sample which was already built. I also got a 10% discount for the inconvenience although I think I deserved a 20%. Anyways Charlie was helpful, polite and showed his awesome customer service skills.

Very poor service especially with shipping. I have been coming here a few times because it is on my way home and I have no time to drop by USPS. The last experience was the worst. I was shipping out three to four packages that were lightweight and the clerk who worked that shift gave me the rates with USPS. I wanted the cheapest, most economical service, told her that and she went ahead and put Priority Mail. I questioned her why because USPS usually charges first class and she had told me because since it is audit season they cannot give me First Class. I was like WTH whatevers. I paid for it anyways. Then right after walking out the door, I checked on my cellphone the USPS rates and it said on its website that First Class packages are for 13 ounces and less. Checked the weights for the packages I shipped on the Office Depot and they were all less than 13 ounces and met the dimension requirements. Went back and spoke to the manager and he said he will give me refund for the overcharge. He was setting up the petty fund account for refund but it wouldn’t work because the computer was slow. Then he asked me if gift card was ok and then it still didn’t work. Asked me to go back the next day. The next day I came back and another manager took care of the issue and I got the refund through the gift card. Now, months later, I went back to redeem the gift card and it happens that there wasn’t any credit on the gift card!!! TOTALLY UNBELIEVABLE! FIRST THEY OVERCHARGE YOU FOR THE WRONG SHIPPING RATE THEN THEY DON’T EVEN GIVE YOU REFUND… I MEAN NO WONDER THIS OFFICE DEPOT IS EMPTY ALL THE TIME? NOW I JUST PRINT MY LABELS ONLINE AND SAVE A TRIP TO THIS OFFICE EMPTY ZONE.
ALSO, NOT TO MENTION THAT last time I went i was looking for pencil sharpeners and there were only 2 left of the mechanical /​manual ones. Either they don’t stock them or forget to do so. Really bad service!

I stopped in here the other day to print some documents after my printer was acting up. Staff directed me to the print area which was surprisingly busy. There was only one person working the area. She was going hard but there was just too much going on. I couldn’t help but notice there were 2 – 3 employees by the front that were just talking– sure maybe they were not trained or their convo was more important than assisting but none-​the-​less no help. After about ten minutes someone came (not from that group) and started helping out.
It should be easier to print. I assumed I could walk in maybe throw my flash drive in a printer, print the document and pay via debit or print card. Not the case or at least that’s not what was done. I would expect that if their printers were capable of such a feat they would of directed me to do that. But that’s just an assumption. Their prices are crazy. I think it was $ 0.11 for bw and $ 0.54 for color. I had about 250 mixed pages. And, I had to do it.

Very poor service…
Today went to print pictures…
Machine is can’t use…
Go and ask the salesman…
They will work only one person to another person…
Then I walked away…
Really want to just rush to work and feeling…
Only more than ten o ‘clock in the morning…
In the end.
One guy help me to print the image…
After collect money and want to go…
I am a…
I’m sorry.
I still have my USB you there…
Then give me after.
And in a great hurry to leave…
When I walk the entire store only one cashier…
I was lucky I had to…
Very bad service

Wow what a rip off, came in to make color copies, well the machine said $ 0.54 pp, the copies came out with smudges and very discolored so I had the guy behind the counter use their machine, well that cost $ 0.66 pp… I don’t mind making my own copies but if your machine isn’t working properly, how are you going to charge me for full service when self service isn’t working or even let me know that it costs more? Never again, definitely sticking to staples next time even if it’s further! So anyway $ 5.94 for 9 color copies… Btw I came here to save money on ink. Jokes on me. Now you know!

Walked in here super confused where everything was but these two employees helped me out. I forgot their names but I think it was jack and Bryan? They were super helpful. I will definitely come back.

I am so disappointed with my purchase here! I didn’t get all rewards as they stated. Finally I got $ 20 reward (should give me $ 60) but when I checked out and showed the bar code to the store manager, he said it could not be scanned on my phone and it needed to be printed out. I said it was scanned last time by a cashier and it could be scanned according the instructions. Finally I had to show it to him. How disappointed it’s! As a manager, does he really don’t know how to redeem a reward?

Needed a hole puncher and couldn’t find it at first. It wasn’t where you’d expect it to be. The place was a a ghost town so I had to really comb through the aisles by myself and eventually found one. Cashier was slow with helping some people checking out. I think the customers were being difficult so I can’t really blame him for not being any faster. Luckily they opened up a second line. What a waste of 15 minutes for one simple item.

Bought a printer on Tuesday, they don’t have it in stock that’s fine, I order for deliver next day. 4 days pass by still get nothing. So went to the store today asking where is my printer !!!
Manager said he sorry bc the driver couldn’t find my address. Wtf !!! Asked for my money back, he said warehouse gonna issues the check.
Seriously this has to change !!! If you said in your ads 1 day delivery service it’s mean 1 day !! Not 4 days !!
Don’t try to blame on me for couldn’t find my address.
Will Call Corporate About This Location
I’ve should stick with Amazon instead

Large, chain store with inexperienced kids behind the counter. Not the kids fault though, I understand it’s a lame business model. The service is what makes this place suck. The supplies/​prices are fine, but the staff just has no clue and does not seem to care about service. Sometimes I get a nice, friendly person whom is helpful but it’s hit or miss. I suggest If you can, opt for delivery this way you can pick what you need and you do not have to go into the store. Thanks

This place is over priced and poor quality. The business services they offer is terrible. They print flyers for you but you have to cut them yourself with only one cutting board. They obviously have more cutting boards bit don’t want you to use it. The printing quality is below par. Go to a specializes shop or better yet online services.

Thank you Copy Center for assisting my parents. I live in San Diego making it extremely difficult to help my parents print a document so I recommended Office Depot. Minutes before my parents arrived, I called the Copy Center to let them know that they were coming in and explained in detail what they needed. Overall, it was a pleasant experience and they successfully helped my parents.
Thank you again for your outstanding service!

If there was ANY other office supply store nearby I would never come here. Every time I need to get something and it’s important, they never have it. Nine times out of 10 when I’m in a hurry and on a deadline and I need to use their printing service they can’t help me because there’s no one there, their one and ONLY color printer isnt working or is in use or they’re only person working is swamped with customers. I am dumbfounded as to why they would even offer printing services and then only have one printer and one person working at all times. I am so sick and tired of dealing with their print services that I am never going back! I have been burned for the last time.

The customer service is horrible here. I came in to get ink & they helped at first but when I asked if any other office stores will have it, they clearly stated it was online only. I went to staples a couple hours later & I found it there. I paid shipping for both ink cartilage. And they are rude to their customers. Never coming here! It’s so bad!

Never coming here again, horrible customers service EVER !!! Waited in line for 25 mins while there was only 2 people in the store at night with 4 workers, only one person was actually helping a customers in front of us, the other two just stand there and talk. They saw us looking at them but they turn the other way and when back to talking to each other. I came in 9÷26÷2014 at around 8:42, rudest worker there was the one girl working there she said she would help us then left I’m the middle of helping us and just start doing other stuff and just left us standing there, until we ask for help by another coworker … Never will I ever come back here again !

Plenty of parking spaces on a Saturday afternoon. We parked in a shaded space because it was really hot.
Bought a pack of Office Depot brand green ballpoint pens (10ct) for $ 0.50. I didn’t see blue. but it is OK.
I won’t call one person in front of me a line.
Another day of successful shopping.

I came here last weekend hoping to use my Office Depot Wrapp gift cards (virtual gift cards presentable on your smart phone) before they expired. I read the restrictions which did not specify any minimum purchase amounts nor did they state that cards could not be combined.
I did not really see anything I needed or wanted so I decided to combine my two $ 5 cards to get a $ 10 item for free. When I went to checkout, the cashier immediately said that «You CAN’T combine them and the purchase has to be more than $ 5.» So naturally I questioned him about it because no where did it state those things and that just like paid gift cards, it would be silly if you couldn’t combine them or that you’d need a minimum purchase amount. I mean, gift cards are virtual cash for the store, IMO. So he continued without addressing my questions «No, it just doesn’t work that way because you can’t just get the item for free. I can get the manager!»… Ok, so the manager comes and says we usually can’t do that but I’ll let you do it this time. And then he proceeds to doing what he was supposed to do in the first place.
I’ve used these gift cards at other places before, was able to get the item free without tax but of course, this guy was able to ring me up and still had me pay $ 0.90 tax… I’m not whining because that’s a good deal, but I believe that if they decide to give out gift cards for promos such as this one, then they should STAND BY IT like other places, and not give you BS when it was their fault for leaving out restrictions. Otherwise, just don’t do such promotions.
I would have held back from writing this review had the cashier guy been nicer about the situation or at least apologetic if it couldn’t work rather than just saying NO from the start and act impatient.
I’ve only been to this location twice, but both times no one really helped us or even acknowledged customers. The first time I was looking for a desk, had to search longer for an employee to help me than the desk itself… Not too customer friendly here overall.