Seidner’s Collision Center

Seidner’s was timely and intentional with their service. My car was repaired almost a full week ahead of the estimated date of completion, and it looked brand new. The staff was engaging and beyond personable. I’m so grateful that I used them! Thanks Seidner’s.
–Skylar Ojeda

My car was backed up into so my front bumper was damaged. Jerry Mata was the one who assisted me when I brought my car in. He walked me through everything and had excellent customer service. Jerry kept me up to date everyday when I dropped off my car and got my car back to me in a very timely manner. Upon receiving my car, I was extremely satisfied with the work. They even washed the inside and outside of my car and tried to remove some scratches off other parts of my car! It definite felt like I was driving off with a brand new car again. The staff was also very helpful making my time there comfortable and even calling enterprise to pick me up on a rainy day. Thanks for making my life as easy as possible Sneiders Collision! Definitely a life saver!

Andrew was extremely helpful in dealing with my repairs after I got into a collision. Customer service was on spot and very attentive. I would highly recommend to other friends and family. I got my repairs done quickly and would go back again if I needed any other work done.

After a fender bender I brought my car here. Rocky was the person I dealt with, he explained to me what work would need to be done in detail and quoted me a price. A couple days later I received a call that my car was done, the work was outstanding the front of my car looks brand new. The outstanding service from Rocky, the speed of the repairs and the quality of work was defiantly worth every penny. I’m not hoping for any more accidents but if one occurs I will defiantly bring my car back to this location! Thank you Rocky!

The customer service provided by manager Rocky Vu, Andrew, Martin, and the rest of the staff was first class. I decided to choose this body shop over the others based on their excellent Unilocal review and I can definitely see why they have an amazing rating.
My 2015 Infiniti qx60 was rear ended by a food delivery driver while we were parked. The guy was in a rush and did not make a complete stop when he attempted to park his car. Luckily the damage was minor, but this car did not deserve this. So instead of leaving it as is, we were advised by AAA to have the bumper fixed. In this case, the bumper would be replaced.
When I first picked up my car, I was not satisfied with the work. Rocky Vu and his staff assured me that they would take care of it until I was 100% satisfied. Many places will make excuses and not hold themselves accountable. This place definitely owned up and took full responsibility with absolutely no excuses at all. This is the type of place you want to take your car. My car is back on the road and I am extremely happy with the work. They gave my car a nice wash and vacuum. I highly recommend this place for body work, but most of all the customer service and follow up.
Thank you to Rocky, Andrew, Martin, and the friendly staff at location!

My name us David I took my car to Seidners in Alhambra, California to fix a dent. I just want to say my experience was the best, the entire team was fabulous. And the best thing my car looks new. I was so please with the service that Seidners provide. Especially to Martin who walk me step by step in the service. Thank you to the hole entire team of Seidners Collision Center in Alhambra for the best customer service. I recommend this center to get your car looking like new.

I had an excellent experience at Seidner’s Collision centers in Pasadena then Alhambra locations. Brian in the Pasadena office made arrangements for my car to be repaired 3 days ahead of the estimated schedule. Jerry Mata at the Alhambra shop was very efficient, courteous and professional. He explained to me every step of the process, kept me updated with any changes needed and the progress of the repair. My car looked beautiful when I picked it up. Besides the immaculate repair done they cleaned it thoroughly inside out and even waxed it! Today I got a thank you note in the mail from their office. Thank you Jerry and your team for an excellent customer service.

Best customer service based on my experience for car repairs.
I took my brand new Honda Odyssey minivan there for rear bumper repair since someone rear ended my car. I was there on Saturday morning and it was very good service.
I also had another car repaired 3 years ago, and the quality was excellent!
I highly recommend this place if u need to get ur car repaired.

This business prides itself on efficiency and convenience. I was never left waiting, was always greeted warmly and treated professionally, and my car came out great.
They also made it very easy to obtain a rental car and worked with my insurance on my behalf. If you’ve been in an accident and need bodywork done on your car, Seidners does everything they can to alleviate rather than add to your stress.

Good job! especially the gentleman whose name is Rocky! He is very friendly and professional!

Decided to take my car in to Seidner’s after my insurance Mercury referred me to them. From begin to end their customer service was great. I had wanted by bumper to be replaced as soon as I can so I can get my car back for the weekend, took it in Tuesday got it back Friday. Bumper was as good as new and they even wash my car from inside to out, sparkling clean! I wasn’t able to get a ride back when I drop off my car so they provided me with shuttle service to return home. And when I needed to go pick up my car from them, they arranged the shuttle back to pick me up. So if you live in the area, do ask if they can provide you with shuttle service to and from home. They only take appointment for car estimate, so do call before you bring your car in.

This review is to say thank you and to give a ¹⁰⁄₁₀ for the quality of work. I can not be any happier with the the job they had done for me. I dealt with rocky, who helped to keep me updated with all the work that needed to be done. Very professional and helpful guy. Highly recommend Seidners for any body work that needs to be done.
Thank you and happy holidays

I had a very nice experience at Seidner’s Alhambra. I got rear ended last week and I dropped off my car and it only took 3 days to fix minor scratches and dents in my car. Andrew/​Miguel took care most of the stuff needed and they communicated well with my insurance representative. They updated me everyday with the status of the car. When they told me the car is ready I went there and the moment I saw the car I was so amazed because it looked like so new and they polished and fixed everything so good! I definitely made the right choice with Seidner’s. All 5 stars! Thumbs up too to Linda who guided me through the first day I came.

Overwhelmingly friendly and service oriented experience in taking care of a minor accident. We had been customers of another local shop that had changed ownership. We visited 4 other shops before deciding on Seidner’s and we are very happy with out decision.

I had a great experience here! After having an unfortunate run in with a sign on the freeway, Seidners was able to fix my car faster than I expected. Jerry took care of all of my needs and was in constant communication with me. I don’t want to come back here again, but if something does happen to my car I know that they’ll take care of everything and it’ll look good as new.

I’m the unluckiest shmuck in the world who got sideswiped while parked twice within about three months. The first time disaster found me, I took my car elsewhere in the Alhambra region (I’ll let them remain nameless). For about $ 7,000 worth of damage, they took a little over a month to fix my car. I wasn’t pleased, but it was crunched pretty badly.
Today, I picked my car up from Seidner’s with about the same amount of damage, $ 7,000-ish, on the same side and same panels of my car. They took TWO WEEKS to get me my car back. That’s what I call service.
I also have to say that the fellow that helped me out, Martin, was fantastic. He was very professional, very interested in my concerns for my vehicle, and even hinted that they could get my car taken care of inside the estimated date. Martin totally delivered.
Heaven forbid I get sideswiped again in the next few months, but if that’s the way Karma wants to play my car, I’ll be bringing it back to Seidner’s.

I cannot describe how wonderful their work is at this site. Unfortunately (or fortunately), I’ve had to visit Seidner’s about three times in the last ten years (one ran a red light, one backed into me in a parking lot and another hit my car while parked). In any case, Seidner’s service has gotten better each time (not sure how that’s possible, but it’s true). Their customer service and quality of work are top notch. Yes, I have worked with other body shops, but nothing compares.
Jerry is one of the amazing people there and he texted and called me frequently to give me updates. He handled EVERYTHING, including constant communication with the insurance adjuster on my behalf. I recommend asking for him or Rocky when you take your car in.
They are all very professional and not pushy with extra service. I would never go anywhere else. I love working with them and recommend anyone to go there if they want the work done right. Did I mention they were two weeks ahead of schedule? So glad to have my car back. Thank you, Jerry!

*** SUPER, VERY, SATISFIED!!! ***
I always believe in «A picture speaks a thousand words. «- look at the before and after pictures and you will know what I mean!
My car was parked on the street in LA and the back bumper got hit-​and-​ran by another car. Luckily, the witness placed a note with the full license# of the ran-​away car. Police report and insurance claim were filed. My insurance company referred me to Seidner’s Collision Center in Alhambra. The staff at Seidner’s provided me with excellent customer service-​from front desk Linda, manager Rocky Vu, to Guest Service Rep Jerry Mata, everyone is so friendly and informative. I dropped my car off on Saturday and got the car back on the following Wednesday (minus the weekend). I will have to say that was pretty fast. I received constant status updates on the repairs from Jerry. The paint job is exceptional!!! Everything was back to the original condition (The pearl white is not an easy color to match, and they obviously did an awesome job). All I can say is that I am a very happy camper:)
Efficient– Informative-​painless!!!
I highly recommend this place for car repairs. These guys will take good care of your car, no doubt!

Seidners was exceptional in every way – From the front desk to the back where they do repairs, I was very impressed with their work and customer service. Jerry was my main contact and he he went above and beyond. I got frequent updates and was never wondering what was happening with my repairs. When I got the van back-​it looked new! Highly recommend!

This is my second time at this Seidners. This time it was my 3 month old car that was rear ended. I didn’t hesitate to come back because not only do they do amazing work but their customer service is top notch. Linda at the front desk was a real gem! Andrew helped me this time and he kept me updated through phone calls on the progress of my car. He was always available to answer any of my questions. He even got my car done a day before schedule so that I wouldn’t have to take time off work to pick up my car. They also did a stellar job washing it and cleaning the interior. Don’t hesitate to come here or any seidners. You won’t be dissapointed. Thank you again!
P. S.: 6 stars for being across the street from an enterprise!