US Lion Travel

Unfortunately we were driving behind buss number 8282 on the 15 Freeway for 30 miles. The driver was absolutely out of control speeding, cutting cars off and tailgating. Unsafe lane changes from 80 miles per out out of the fast lane over to the slow lane. I would not trust my life in this tour buss, very dangerous without regard for the safety of others.

We booked a 25 people bus from Lion Travel for 5 days. Kenneth was the contact person we have been communicating all the time during the whole rental services. He was very responsive, friendly and easy to work with. We could reach him easily and he was very responsible to assist us on the miscommunications with the driver. He offered excellent customer services! And the driver was okay as well as easy to communicate. We think the tour bus rental services was good!

They can book the same tours as the Lion Tours in Taiwan. We took a tour for the Lantern festival in Taiwan, and we were very happy with the luxury bus that’s equipped with wifi and charging. The tour guide is also friendly and professional.
Nice customer service at the Alhambra branch too.

Went on a 6-​day China tour through Nimbo, Shanghai (World Expo), Suzhou, Hangzhou –The tour departed from Taiwan. The tour was booked by my mother, which was fine by me, and the price was very cheap (about 600USD) which is why we booked it in the first place and the fact that it was the only tour at the time offering to go to the World Expo in Shanghai. We should have waited, now there are a zillion tours to the World Expo which often incorporate more than one day. The tour is led by a tour guide who makes sure the hotels and airplane reservations are taken care of and seamless — they did ok on this part. However, as far as the World Expo goes, the 1 day they allocated was not enough time. In addition, they drove the tour bus there at 8:00 for an 8:30 opening — there are 1 337 790 000 people in China — you would think that they would have the forsight to show up a little earlier. We spent the morning being squeezed like cattle to slaughter to get into the Expo. Then we discovered that the tour failed to secure a reservation for the China and Taiwan pavillions which meant that we were not able to see these pavillions at all, something that made our blood boil, since the China and Taiwan pavillions are touted as being among the must-​see pavillions. Also, they made the time to departure from the Expo 4:30PM — we only get one day to see the freaking Expo and you want to depart at 4:30PM when the closing time is 12AM everyday??? A few of us elected to stay behind and somehow negotiate the subway system or call a taxi to get back to the hotel. Furthermore, the food served during the trip was some of the worst I have ever eaten. I mean, I would have rather scarfed down cups of instant ramen or McDonalds rather than eat the swine food that was served. Let me give you an example: fried fish head soup with barely cooked tomatoes, baby octopus stir-​fried with celery, some sort of fried thing that we could not discern of it was an animal or a vegetable… I mean those were the ones I could remember, the rest were so horrible, that a kindergardener could have come up with a better menu. I remember I barely ate the last meal because felt that swine would not even be fed food that bad, and I was convinced that it was made up of leftovers the restaurant wanted to get rid of. The hotels were supposed to be 4 star hotels (which is what was advertised) but were no better than a Motel 8. When the 6 days of the tour were over, I felt like a prisoner who had finished a sentence and was getting the first taste of freedom in years. I could not wait to get back to Taiwan to eat some real food. I lost 5 pounds over 6 days while on tour with Lion Travel. That really says something. I usually eat like a horse and exercise like a crazy fiend. I left the tour emaciated and dissatisfied. I will be hardpressed to utilize Lion Travel again…