Yee Lawrence, DDS

If I can give a negative star to DR Lawrence Yee and his office staffs, I would. My dad has his new dental insurance and found DR Lawrence from the insurance plan. We went there for the first visit few days ago because my dad has lost his dentures few months back while insurance has told us that the new set will be covered; however Lawrence Yee and his office ladies didn’t bother to check the details with insurance but made their own judgment that insurance will deny the claim and asked us to pay $ 2,000 out of pocket to replace for the denture and a crown for his other tooth with additional $ 1,000!
Eventually, my dad was there waited for 45 mins just to fill out all sorts of forms and Lawrence spent ONLY 2 mins not even bother to thoroughly check him. At the end of the visit, Lawrence told my dad to think about the charges before coming back!
When I called his office to verify after confirmed again with the insurance, the front desk lady just replied that my dad claimed that he lost his denture and for sure insurance will not covered for a replaced… when I asked if they have checked with the insurance, she said Lawrence knows how insurance works and go ahead if I want to complain about their unprofessional service! She also told me that I should have our insurance to call them!
I wonder why can’t his office verify with the insurance before kicking out my dad from their office, in the meantime, they never sound that they like to provide any service. I must say that they don’t welcome any business unless you can pay them cash!

I’m sorry but he’s pass his prime. And son is nothing to talk about. I had to change dentist when he he worked on the wrong tooth for a cavity.

Will, MS and Joey, I totally agree with you all. Yesterday, their front desk people kept us, my mother and I, waited for 20 minutes before telling us the doctor is on vacation. They wanted my mom to switch to another doctor but her medical insurance already assigned her to see Dr Yee only. How and what the front desk people has no knowledge about it. VERY UN-​PROFESSIONAL. I don’t care how good the doctor is if he allows his staff to treat his patients like nobody. We are not sorry for not returning.

Made an appointment for routine cleaning, waited for more than 40 min to be called. Then he said I needed deep cleaning, with a co-​payment of $ 500. When I declined, he refused to do the routine cleaning. I had him for years and always thought he was not very professional (had such extra charge many times) but just put up with it since I was too lazy to shop around for a good dentist, but this is the last straw!

This place is a scam!
First of all, this is the dental office of Dr. Lee and Yee. Dr. Lee and his son Loren work at the same practice.
After his initial diagnosis, Dr. Loren Lee recommended $ 4000 worth of dental work to be done. Trisha, the office manager, told me that I have to pay out of pocket, because my insurance company did not cover the procedures. However, when I returned home and checked my benefits booklet, it indicated that I was 100% covered. I called my insurance company three separate times, and they confirmed that to be true. When I pointed this out to Trisha, she became rude and gave me an attitude. When I spoke with Dr. Lee in person, he changed his tone and said that the procedures were not necessary after all, but optional procedures. If that were the case, why would he tell me to spend $ 4000 on something that is not necessary?
I want to warn you about a trick they used with me. They told me that I needed to get deep cleaning. The regular price is over $ 900. However, because I have insurance, my «co-​pay» is $ 320. When I pointed it out that my insurance covered 100% of the deep cleaning, Trisha told me that there is actually no charge for the cleaning. However, there is a $ 320 fee for the «treatment program». When I read the descriptions, the program basically consists of the doctor teaching me how to brush my teeth and floss properly! When I told Trisha that I just wanted to get the deep cleaning, she told me I had to agree to pay for the treatment program or the doctor will not perform the cleaning at all. It was apparent they tried to scam you into accepting treatments you don’t need in order to suck every penny out of you. I believe that Dr. Lee is unethical. When he entered a contract with my insurance company, he agreed to perform certain procedures at a reduced rate at which my insurance company reimburses him for. In return, he gets more potential customers. Apparently what he has been doing is to get you in the door and then tries to make you pay out of pocket on things for which you are already covered.
I wish that I had read the reviews before I made the appointment. If I could give him –5 stars, I would. Everything you’ve read is true. Stay away from these unprofessional people. Check out the reviews of other dentists on Unilocal before you make your next appointment. It seems that the dentist industry as a whole has a bad reputation. Dont’ make the same mistake I did.

I understand that people are pretty sensitive about dental care and dental issues. I have been blessed with pretty good teeth without major care needed (knock on wood). I have been coming to Dr. Yee’s office since I was in high school. It’s a general dentist office. They do the typical x-​rays, cleaning and maintenance. I have always been happy with the service I have received here. I have no complaints about the care or service I have received here. When I moved out of the area I tried to see a dentist in my area. The other dentist was a scam (they had me visit 3x in a 2 week period for various «procedures» despite the fact that I have never had a cavity or dental issue in my life) and I quickly returned to Dr. Yee for all my dental care needs.

My husband an I went to the office and the Doctor refused to treat us because he thinks that we’re living too far from his office?! Why does he care??? Not only the staffs are unfriendly and unprofessional, the Doctor was the worst, his manner was so terrible toward his patients.

Check the reviews here, the negative ones (which are all but 1) are spot on.
Simply do yourself a favor and stay away from this dentist.

This is the worst dental office I have ever visited!!!
The front desk was not friendly at all, the xray technician was extremely rude and the dentist was THE WORST EVER!!!
When I arrived at the office, the dentist wasn’t even there until 15 minutes past my appointment. At the same time there was a man with the SAME appointment time as me. He was seen before me and even the man who came in 40 minutes after me was seen before I did.
I got up to talk to the front desk about the warrior and reminded them of my appointment time. OMG, the detist started TALKING CRAP, scolding me of being rushing. He even said to me that the reason for my visit, which was teech cleaning, was NOT urgent at all & that I did NOT need to see him. Wow! So teeth cleaning is not urgent so you can start seeing other patients?
THE WHOLE EXPEREINCE WAS JUST HORRIBLE & HUMULIATING!
I WILL NOT RECOMMEND THIS PLACE TO ANYONE AT ALL!

This place is ridiculous. I couldn’t even get an appointment with them after several attempts. They only go by a roster name list, that proved to be outdated. I have chosen this dentist because it’s very close to my home.
I called and spoke to the receptionist girl that is quite rude and very unprofessional. She refused to book an appointment because my name was not on the roster. I called my Insurance company, Aetna, and they checked the roster and confirmed that my name was indeed on it. So, Aetna call this dental office to confirm it.
Unfortunately, the rude receptionist at this dental office told the Aetna representative that it’s too bad and they still refused to accept me since they don’t see my name on their old list, even though Aetna was looking at the updated roster and can fax the roster to the dental office immediately.
Anyhow, obviously, this dental office is very unprofessional and does not want your business. They proved to be difficult to work with and unwilling to help a patient when needed. This is not a place I would ever want to go to and would not recommend to anyone. Fortunately, there are many other dental offices around to choose from that deserve doing business with.

I signed up for a Unilocal account specifically because of my horrible experiences at this dental office. Like the other reviewer, the dentist insisted that I have «the beginning stages of the beginning stages of gum disease» (whatever that means) and needed a $ 600 deep cleaning. When I said no to the deep cleaning, the office refused to do a regular cleaning!
Additionally, when I requested that they email a digital copy of my x-​rays to my new dentist, they wanted to charge me a $ 30 fee! I could understand a fee if they were printing out the xrays on film, but $ 30 for an email?!?
This dentist is clearly a scam. They did nothing but waste my time and attempt to overcharge me for unnecessary services. Stay away.

Horrible! listen to the other post! let just say that if your not willing to bend over and take it in the … then you’re not welcomed there. I went it for a routine checkup… Guess what… they wanted to charge me $ 790! for a deep clean!!! Agree with Owen B. and Unhip I. «unfriendly and unprofessional» doesn’t even cut it. Don’t want to speak like a sailor but if i could there would definitely be a whole lot of F-​Bombs… Cheers!

As a cash patient I have to say this office has resonable rates. Tech is up to date and front desk are on top of things. No long waits and the place is clean.

I find the office staff here to be very unfriendly and unprofessional. I think the Drs need to get their staff some customer service training asap. Otherwise, I find the dental technology to be modern and clean. Overall, I do not recommend this place.

Scam Alert!!! Do not trust this guy!!! DO NOT TRUST General Dentist Lawrence Yee and Hart Lee (626) 284‑5113. This is the place next to KFC. I went here when my dental plan changed thinking all dentists were the same. This guy poked my with some sharp pick. Then said like you are bleeding. Even the nurse rolled her eyes. Next thing I know, they walk me over to some room and make me read something about gum care and make me watch some video on gum disease. After I walk out he tells me I need deep gum cleaning. I was like, I just came in for a check up. I also asked how much out of pocket. They said $ 400. Of course I said I was going to think about it. I went over to my old dentist. Paid $ 20 for a clean and check up. I mentioned if I need a deep gum cleaning and they said no. After I switched to Arcadia Dental Group. While there I asked them If I needed the deep gum cleaning and they said no too.
Do not trust this guy, Fraud alert!!!