Gymboree Play and Music Center

We love Gymboree, the staff is friendly and inviting. They change the setup regularly to keep the tots interested and the singing & bubble time keeps the kids smiling!
It can get repetitive for adults but our son enjoys it. I feel like it might be on the priced side but we come to as many open play times as we can to get our money’s worth.

This place will steal your money if you do not review your credit card bills every month. as I read other reviews related to this issue, it seems to be happening frequently. I was going this place almost two years on and off, and every single time, when you quit or change the program, they will continue to bill you incorrectly. They are extremely unprofessional on billing and accounting. The billing dates does not match with service dates. They will change without telling you. The program itself is not bad, however, you will more likely have issues when you quit or change programs as you can see from other reviews.

My daughter has been having a great experience here before preschool. She loved the art class so much as well. I will bring second kid here for sure.

We are so incredibly happy with Gymboree. The teachers have been amazing! Mr. Ryan, Ms. Laura and Mr. Mau have all been absolutely wonderful. They are caring people, and it’s obvious that they not only love their job, but they love the children, too. Our daughter loves the days she has class! She lights up the moment we get there, laughs, dances and runs around like the happiest girl in the world! The classes are educational, and the music/​songs/​dancing are so fun for her. We’ve even started to sing and dance to them at home. We are signing up for music class with Mr. Ryan after a trial class… Our daughter loved it! We have also met some wonderful people here that I truly believe will be life long friends. We highly recommend!

I had a credit for 5 classes on my account and when my mother in law took my son for his first class, they asked for her credit card and billed her erroneously. After several emails Tammie told me that she would refund us. This was in May and it’s now Sep and she has not been refunded. She said it takes billing months to process credit cards! We are going to have to go through our credit card company to get the refund. What a hassle. I emailed her a couple more times and she hasn’t responded.
I finally got my check back :)

We are still members here and we are still very much enjoying it. Mr. Ryan is our teacher now and has been for awhile. He is great with the kids and always thinking of fun new ways to make class enjoyable. We also enjoy going to open gym. My son always enjoys coming to class and to open gym each week. Thanks for taking the time to create new, fun and exciting things for the kiddos Mr. Ryan and other staff members!

We just had a birthday party here yesterday. Omg all the kids were crazily happy so the parents were happy of coz! We requested to have Miss Hali to be our instructor bcoz she is AMAZING since my son took his first class with her and after that he sees her almost everyweek. The games she picked for the kids were so popular, all the kids from 1yr old to 6 yrs old had so much fun!
I recommend to get food from Dominos which is just next door and bring a cake or some desserts. U dun need much deco bcoz the gym is so colorful already. I only bought a banner and it is good enough. Each kid got a goodie bag and a balloon after the party. And u do not have to worry about cleaning up.
The party is more successful than what I expected. It worths every penny!

We love Gymboree. The instructors here are absolutely wonderful with the kids. They all have great singing voices. The managers are both great also. I wish they had more open play time in the evening or afternoon so we could go more often. My daughter is in the play and learn class. They have all new equipment and the set up is changed every few weeks and the activities are different every week. I think this place has been great for her development and socialization.

Have been working with Tammie regarding billing issues and problems have been handled very well. She is actually very easy to work with. Still need constantly monitor your bill each month.

Horrific management at this location — after speaking to them a few times decided not to enroll. Seeking an alternative place where they out the child first, not just $.

We have been going to this Gymboree for over a year and love it. The teachers and owners are wonderful! The classes are structured so that there is a lesson appropriate for each age and stage, and I know that this has greatly helped my daughter’s development. In addition, it has been wonderful as a parent to connect with other parents, share experiences, learn about where my daughter should be developmentally and give me ideas of how to play and learn at home too. Finally, they just got all new equipment at the beginning of the year. I’d highly recommend it to anyone and have!

We love this Gymboree. The teachers are amazing and my daughter loves them. We started going when she was 2 months old. The level one class really helped her with her development. I get compliments all the time about how alert and aware she is. We are now level two and her ability to move around is improving immensely. It’s made a big impact on her development. I would recommend these classes to all new mommies and daddies.

Not sure what all the negativity is about because we didn’t have that kind if experience for sure. Sophie and I have been going for three months now and she still loves it every time we go. Yeah the format of the classes are repetitive, that’s the way they teach the kids what to expect. That’s the way kids know which songs to clap to, which songs they will dance to, when the bubbles are going to come etc. they do change up the theme of each class each time we go so I have no problems with the classes being repetitive. Each week and each class Sophie gets to see different set ups of the structures so it’s all new to her each time. The teachers are great, interactive, friendly and you can tell they love kids.
As for the owners and billing. I’ve had no problems as of yet. Even when I went on vacay they put my account on hold which was nice.
My only complaint would be that they could make more of an effort to wipe down the play area every 2 hours or so with antibacterial wipes.

Love Gymboree!
My daughter, husband and I attend classes twice a week + open gym sessions. Although, I can’t speak for classes in the late afternoon/​weekend classes as we only attend classes in the late morning/​early afternoon during the week. gymboree is a fantastic activity for my family.
The classes we attend are small, intimate and provide a lot of one-​on-​one attention. My daughter simply adores Mr. Ryan, as do most. The classes are a great opportunity for my daughter to get her energy out, learn new moves and interact with other babies her age. We also go to Baby Boot Camp 3x a week. mix that with Gymboree and my daughter and her stay-​at-​home Mom get tons of social activity!
Highly recommend these classes for stay-​at-​home parents — it is a wonderful way to meet new parents and strengthen your child’s social, physical and communicative skills.

My first child found the class overwhelming and it seemed as if they are trying to accomplish too much, but my other child found the classes active enough to keep his attention and he loves music. So I would say try a class and see how your child responds to it.

Not happy with the Gymboree experience. I have been trying to cancel my membership for months now. I leave messages on the answering machine, I have asked the onsite «teachers» to take note and have someone call me back, nothing! I have left my number at the front desk and I didn’t get a call. They make it so hard for you to cancel, it’s like joining the mafia, a commitment for life and it’s impossible to get out.
So I finally talked to Tammy after trying numerous times. She does not understand customer service 101. In response to not getting a call back she didn’t apologize for the staff not passing on the messages, she said «well I don’t know about that».
She was argumentative about why she did not send an email confirming receipt of my cancelation, tried to imply that I am an idiot and didn’t leave a message on the phone number that is clearly displayed on this damn Unilocal ad, and she went on and on arguing with me. I was in shock, her voice was seriously annoying me, she didn’t even come up for air as she was arguing. I canceled in July but still got charged for July-​Aug. Weird?
She originally told me she would provide a summary of our makeup classes upon cancelation. Now she is telling me that is the member’s responsibility saying «we have 600 members how can we keep track of all the makeup sessions». Well for the price you are charging people to bring their 6 months olds, you would think Gymboree would upgrade their software in order to be able to be able to do that.
Seriously though, our daughter is 2 years old now and we had been sending her since she was about 10 months old. She’s over it. It’s great for the kids to get out and play when they are very little but for $ 80, once a week, for only 45 minutes, it’s too expensive and can get very repetitive. Unlimited is $ 125 a month. You would think they were teaching the kids how to play the piano at that price.
They also don’t change their equipment that often and i’m not sure if they disinfect them after each class. I would assume that the 15 min in between classes would be for that or at least twice a day. My daughter was getting sick a lot after going so I’d have to wash her hands in the bathroom after each session.
Next baby we will have to look into an alternative like My Gym. Have you wondered why the reviews here are all so bad? Did you notice people saying classes were repetitive and having a tough time getting a call back? I’m not the only Unilocal reviewer with this opinion, just saying.

My son attended Saturday morning class for 5 months.
Most of the time, he’s seen by this one teacher. The teacher, a white young lady, was surely showing favoritism (a racist or discrimination?) against my child among all the white kids. Btw, we are Asian and the class is mostly comprised of white kids.
For one, after end of each class, she stamps on the kids hands, feet, etc, but even when my kid get there first for the stamp, she would just stamp other kids first and my kid the last. Always. Saying to him «No you have to wait.»
Same would happen when it was time for bubbles or anytime there’s an interaction between my child and her.
Also, she wouldn’t call my son by his name, his English name, for the duration of 5 months we had him attended there even though she called every other child by their name. She would most of the time just turn away from him while busy talking to and smiling at the white kids.
Even though my kid doesn’t seem to care or know, for parents, it’s been a very unpleasant treat.

We attended the baby classes for over a month and were not impressed. The staff are pretty disorganized-​we never received our «welcome kit», it took several tries to get return phone calls, and they didn’t seem overly happy to see us. The classes are repetitive, the songs were repetitive, nothing was novel or terribly interesting. The best part was that the classes were several times a week, so you could go as often as you wanted to (though again, the repetitive issue)
We’ve since switched to the My Gym in Rancho and like it a thousand times better.

The teachers here are amazing — enough to keep us here for 5 years in spite of a steady stream of billing issues with the owner. We saw multiple instances where the price increased $ 10 without any kind of notice on an automatic credit card billing.
If we weren’t paying attention, apparently the owner (Mitch) planned to simply pocket the overcharges.
Most recent occurrence started May 2012 and continued despite repeated requests to refund that were acknowledged by Mitch, only nothing ever happened. Finally did a charge-​back through credit card company, only to have Mitch yell at my wife about how this cost him an extra $ 25 from his processing company. As if it was our fault he was overcharging us and we were having to go through the hassle of getting a refund.
Last straw was Mitch deciding to hassle my wife every time she attended class about how we’re not paying enough because he has raised prices on new clients. Always seemed to do this when I wasn’t around, so apparently he’s into bullying women but doesn’t like talking with men.
Now I understand if a business owner decides to raise prices on new or even existing customers, but as with everything in life, mom taught us there’s a right way and a wrong way. Pretty sure the wrong way is to yell at customers (especially a man yelling at a mom with her kids — no class!) and raise automatic billing amounts without any heads up/​discussion/​notification.
Come talk to me in a calm fashion and explain your new pricing to give me a chance to decide whether we want to continue with a different price. Short of that, it’s one star and a lot of bad word of mouth for you sir.

I bought a Groupon, which was $ 39 for 4 classes. My son really liked the class the first day. He loved seeing children his own age, and playing with the balls and parachute. The instructor, Miss Holly, was great at getting the kids’ attentions. Then he started to get bored with each subsequent visit since it was the same toys and games. We did purchase their bubble kit since it was great at blowing a ton of bubbles at once.
All in all, it was great experience the first time, but my son didn’t enjoy the other 3 visits. That’s why we didn’t get a membership.