R Spa

I would post a 5 star except for the fact that during our massage there was loud thundering crashes coming from above. After asking if it was safe, I was informed that the weightlifting area is right above us and whomever was working out was dropping the weights.
For about half of our 80 minute massage this went on and made it distracting to relax completely. The therapists and manager were apologetic and seemed frustrated, since they were helpless in the matter.
Like I said, if it were truly relaxing and it didn’t seem like something was going to crash over our room, I’d give it a five star.
For the price, it should be completely calm and tranquil.

great services. Everyone was so friendly and professional. I got a massage from Nancy, who was amazing! she gave great tjps on how to reduce stress and what to look for in a. massage therapist! I had my make-​up done by Rachael,
who again was very personable. She knows how to bring out the natural beauty and accentuate there best feature. she did my make-​up natural, yet glamorous and it looked fabulous. hoping to come back something

Very sweet staff! Made our girl’s weekend nice and relaxing and fun! Rachel does amazing makeup!

I came for a stacation. Stayed two nights and booked one stone massage with Lorenzo in the spa. The spa area is very relaxing and clean. All the amenities were provided. The massage itself was very attentive warm and his technique was amazing. I am looking forward to future visits to try out the other services

Outstanding service, great relaxing atmosphere. Very clean and comfortable. Nancy is a great massage therapist! Highly recommend the R-​Spa experience!

Located at the Club Sport Renaissance hotel which is super if your staying at the hotel.
I booked a massage after checking in on a Saturday and went for the deep tissue massage. For only an $ 10.00 extra — it was so worth it. The massage bed is heated and the rooms are quiet and comfy. My female therapist was incredible and she worked on the tight areas of my shoulders, neck but also did a great on the legs, chest and arms. In addition to the massage the men’s spa is included and houses wet & dry steam rooms and a Jacuzzi for relaxation. There’s also a small lounge area to enjoy beverages and relax.
The hotel offers stay and spa packages and all the fitness classes are complimentary. Perfect if your looking for a relaxation getaway for the weekend.

I have to say this spa is one of a kind. I love the boutique inside and the friendly staff. I received a facial by Rachel and she was such a doll. She made my skin look gorgeous! I was so relaxed and love this spa. I recommend it to everyone! They have kids world which my son really enjoyed too.

Now, I’m not the type of guy to always have a pedicure as it’s just not always really my thing. But I do have really bad feet problems from a fractured right ankle from when I was young. So I decided to go down R Spa today and I
booked a quick pedicure. A little bit out of my element but I really enjoyed it. I must say Laurie was excellent! she really helped my pain with her expert reflexology skills she added into my massage at the end.
Overall, for an average joe like me, this place was great!
Great staff, very clean. I’ll be back!

I’ve been a monthly regular at RSpa for a year and have had the best experiences. The desk is not only awesome at the appointment book (I’ve NEVER had a misunderstanding which is so common at spas all over the world in terms of wrong treatment booked or not enough time frame for treatment you wanted, no confirmation call etc. and this has never happened at RSpa), they also have the best aestheticians, Dianna is mine and she’s wonderfully trained but also knowledgable and has taught me so much about skin care. They always remember me as a Clubsport executive member and apply my discount without my reminding them. The customer service is superb. I’ve bought many items in the retail part of the spa from artisan jewelry to clothing and skin care products. 5 stars all the way around at RSpa :)

I was introduced to this spa in the form of a gift certificate from my in-​laws for my birthday. I quickly scheduled a package for the following week. No problems with the by phone scheduling.
Upon arrival everything was great. I was shown to the locker room where I could leave my belongings and change into the robe. First treatment was the body scrub followed by an 80 minute massage. During scheduling I was told the scrub was around 40 minutes. So tell me why my appointment was at 11 am and I finished both treatments by 12:30? The person doing both treatments jipped me around 30 minutes. Unacceptable, but by the time I saw the time to notice this the masseuse was long gone and I was being moved on to my next treatment.
Next was my included lunch. I ordered a club sandwich and it was delicious, no complaints there.
Following lunch was the manicure and pedicure. 2 minutes into sitting down the lady told me to pick a color. I asked for their shellac/​gel colors that they have signs advertising for throughout the spa. She immediately told me «I don’t know how to do shellac.» Since she was the only manicurist there I was stuck getting a plain old manicure. How is this acceptable that you work at a high end salon who offers a service but you don’t know how to do it. That was disappointing. She struggled throughout the entire process, even bumping the polish shelf knocking them all onto the floor. I almost asked her multiple times during the treatment if this was her first time but refrained. Overall, the pedicure was standard and the manicure I could have done myself except I could have done a better job painting my own nails. Now when looking at their website for the timing this service was also cut short. Kind of a problem when they charge $ 100 a pop.
Lastly was my facial. She did a great job, my only complaint is that she was very noisy, banging everything around throughout the treatment. At one point she was mixing product in a glass bowl so loudly right by my ear I almost got up to leave. I expect this from a place where you are paying $ 25 because you are obviously paying for the service and not the ambiance but it is just not appropriate at a high end spa. My relaxation was somewhat ruined by all the noise.
Overall I guess I got what I came for: a massage and facial, nothing special. When I went to pay with my gift certificate there were issues. A hotel manager came and resolved that without problems, he was great. Afterwards however there was another issue with their pricing. The online price for the package was substantially less than what they were trying to charge me (try almost a $ 200 difference), I even pulled up their website to show the receptionist that the price was still online. Upon finding out what they wanted to charge me, the services I received are made even more mediocre. I am awaiting a call from the manager to resolve the price issue.
Based on the services rendered and their prices I would definitely not return. There are many other small businesses that provide such better services at a fraction of the price.

I just bought a spa package for a friend, and although I haven’t experienced R Spa myself, the woman on the phone was extremely nice and helpful, she helped me hand pick everything that I wanted to get for her, conscious of my budget, and she booked me right away. I had called five other spas in the area with absolutely the worst customer service. Thank you R Spa!

Love this spa!!! Friendly staff and the facials are amazing. Plus you can put your kids in Kids world, and they will come get you if there is any sort of problem.

Spouse and I got scrubs and massages as our holiday treat. We were both thrilled with treatments and service. Highly recommend.

I went here for a mother’s day package. I had a 25 minute massage with Nicole that was AMAZING! She was able to get all my tension areas out in such a short period of time. I would recommend her to anyone. She is very skilled, and has a great disposition about her.
The reason my rating is so low is because of the person I received a pedicure from, Natalie. She was very cold and distant. After finally finding something to speak about with her, she made numerous ethnically inappropriate comments. She was speaking about not sending her son to a specific preschool because during her observation there were so many middle easterners who just sat together and did not engage with the kids. And then she goes on to say that she didn’t want to send her son somewhere were they did not speak English well since he was just learning to speak the language. EXCUSE ME!!! This whole time she did not realize that I am Middle Eastern. Toward the end of the pedicure, I mentioned that I am a Middle Easterner born and raised in America, and instead of apologizing for her comments she just said, «I had a feeling you were.» But maybe I fooled her with my perfect English!
I called the Spa manager a few days later to tell her about my experience. She was very apologetic and said she would let the Spa director know and would get back to me. No one ever got back to me!
What kind of a place allows employees to make inappropriate comments? And in California of all places. It blew my mind and is completely inexcusable. I would not recommend this spa to anyone as a result.

Clean, professional, and friendly :)

UPDATE —
They sell LULULEMON here. Its a small collection and sometimes its on sale, but its here. Better than going to the Spectrum or South Coast.
And get your nails done by Suzanne: D shellac or gel. Both are awesome.

I had a gift card here for almost a year and I decided to use it as my back was sore the past few weeks. I had an appointment for a deep tissue massage and Debbie was my masseur. I told her I had a sore lower back, tight hamstring, my shoulders are sore, oh hell, all of it is sore.
Once the massage began, she really attacked my lower back… really worked at it. She was able to hit all parts of my body within 50 minutes.wow. I think I should have gotten a longer massage. She was great and really knew what to work on.
The front desk was very nice and friendly with a great ambiance in the waiting room.
The only reason I deducted one star was the valet person. It took him about 5 — 10 minutes to assist me to take my car. He was talking to a family and didn’t even asked if I needed to valet my car or not. Not even an acknowledgment or eye contact to say I’ll be right with you. I had to tell him I am valeting my car. For a nice hotel, don’t be snobby as this is the first impression I have of your establishment.

I just went back a third time to the R-​spa for a wax. Regina no longer works there so I was seen by a new person (Jessica). It wasn’t a very good experience. I was left with a lot of waxy residue along my bikini line which has never happened to me before. Once I was able to get the waxy residue off at home (using baby oil) I realized the whole area was burned. She also did my eyebrows and upper lip. My eyebrows do look fantastic but she burned my skin above my lip and it left a small scab there. The scab lasted for about a week and people kept asking what happened. Embarrassing? Yes! I think she’s really new but due to that experience I probably will never go to the R-​Spa again. It was really uncomfortable, incredible long process (I was there for over an hour) and unusually painful.

Driving up to the Renaissance Hotel is memorable. You drive through nothingness for awhile, and then you see a huge, beautiful building perched on a hilltop. You drive to the valet, and realize this is a fancy schmancy place. Valet is complimentary!
This is a 2 year old fitness hotel, meaning it has a monstrous fitness gym that is complimentary when you stay in their hotel. The lobby, the fitness café, the spa, the pool, the gym– it’s all so beautiful & clean. I felt like I was in the Aria Hotel at Vegas minus the slot machines.
The actual spa entrance is through their spa shoppe. The front desk seemed a little disorganized to me, but the aromatherapy massage was excellent! Nicole was amazing. After having such a craptastic week, it was nice to have it all melt away with her healing hands. The facial with Eileen was just ok. Granted, it was only 25 minutes, it still felt very rushed. The aesthetician tried to sell me products and upgrades during treatment, and while letting the creams set on my face, she’d start to text on her phone. Wow… I wouldn’t get a facial here, because the prices are too high for such little attention. I ended my spa treatment with a manicure, and the manicurist was friendly and did a great job.
Overall great experience. Everyone was extremely nice and the spa is well-​kept & clean. But if I had to pick, I’d opt for massages over the facial treaments.

WOW WOW WOW!!!
R Spa is located at the Renaissance Hotel, 50 Enterprise Drive in Aliso Viejo, just off of the 73 Toll Fwy.
I went to the R Spa because I had a Groupon.
(Which, by the way I am addicted to.)
I had a 25 min massage, 25 min facial and an express manicure.
I upgraded to the 50 min massage, and boy am I glad I did!
My masseuse, Debbie was unbelievable! I mean, seriously, the best massage I think I have ever had. (and I’ve had a lot of massages)
She knew where I carried my weight, had the right touch, just the right amount of pressure, and she covered every area of my body perfectly. She didn’t even HAVE TO ASK! I didn’t leave feeling like she left any part of me massaged enough. I think she could also tell I was right handed which blew my mind. It was perfection.
My next service was a mini facial. It was amazing too. My aesthetician was Regina. She was extremely knowledgeable and gave extra care to my needs, and even used the high frequency «zapper» on my problem areas. I feel she went the extra mile to make sure I left glowing.
Finally, I had a manicure with Natalie. She was super skilled, fast, and became like an instant «girlfriend». She was great to talk to, funny and did such a great job on my nails, I could be a hand model.
After my treatments I was allowed to use the locker room jacuzzi and showers and they were outstanding. Clean, uncrowded and luxurious. Even Valet was comped.
All in all I loved my experience there. I would ABSOLUTELY go back.
The only down point. the price. If it weren’t for the Groupon, I would have never gone there. But I will save my money for another spa day like that. Two thumbs way up!