Tom Gorski – State Farm Insurance Agent

His office staff was supper helpful when I wanted to switch from my previous insurance provider. I didn’t feel any pressure to switch over, but the knowledge and experience they have just made me that much more at ease to do so. The pricing was explained to me and I didn’t feel like there was any hidden agenda. I’d definitely recommend Tom and his office to anyone who asks.

Everyone in the office was really nice and helpful. I always thought State Farm was expensive but the rate I got was super competitive. I have recommended Tom and his office to everyone in my family!

Tom Gorski is a great agent who is always fair and understanding. Josh and his office staff is always pleasant to deal with as well. I would highly recommend him to anyone looking for insurance.

I’ve been with State Farm for 26 years and I’ve always received excellent service. I recently talked with Daniela, as well as Josh, regarding a couple of issues with my policies. Josh was great and even worked with my sister, who is out of state, to resolve the issue. Daniela gave equally great service when I only stopped by to sign paperwork. I had other documents I needed to email and she helped me on the spot. Carmen has also been amazing with all of my needs. One last thing… whenever I call, they know me and I always feel they have my best interests at heart.

Stay away! Worst experience I’ve ever had buying home and flood insurance. Flood specialist josh fried was the worst I’ve ever seen and dealt with. Just takes your money and not a single help with a refund when they made me purchase x zone first then saying it wasn’t correct so had to buy AE zone. never got my x zone refunded… Keep looking months over months and still no refund… Makes a bunch of promises that it’s being done and still nothing… Worst decision Is going with this group!

This review would’ve been a one star had it not have been for one of their employees, Josh. So give the guy a bonus or something because I’m cringing as I give them three stars. I have been with a few insurance companies in the past, ranging from well-​known insurance companies such as All State to no name insurance companies like. I forgot the insurance company name. Anyway, from my list of about 4 insurance companies I have been with, State Farm has got to be one of the crappiest insurance companies EVER. I know that its unfair to review State Farm as a whole for this location, but it’s not like this place has no faults. The lady who I first signed up with State Farm with was horrible. She totally screwed me over in multiple different ways and long story short, I really ended up getting screwed and losing a lot of money because of them. How displeased am I? Well for one, I even contacted BBB (Better Business Bureau) because Unilocal was not enough. Ask me how many times I contacted BBB. ONE TIME. And only for State Farm. I mean, how badly did you have to piss me off that I had to do that? Anyway, so for how horrible State Farm is, I’m still giving this place three stars because they have Josh. He was more than understanding of my misfortune with them, and was very apologetic. Other than that, two thumbs down to State Farm. I am not trying to talk my fellow Unilocalers out from coming to this location specifically. I’m trying to talk my fellow Unilocalers out from being with State Farm in general. Please feel free to PM for all the crappy policy and experience I had with them if you are considering State Farm so I can explain why any other insurance company is better than State Farm.
Once my claim for my recent accident is complete, I will definitley be moving my services elsewhere.

I’ve been a customer with Tom for over 25 years. I’ve had several claims including a total loss of my car in a fire. I had to research and fight to get the State Farm to pay me what it was worth, but Tom backed me up all the way. I’ve never had anything other than immediate responses and prompt replies from Tom and his staff. They have been the best I’ve ever worked with.

STAY AWAY!!! If I could give no stars I would.
I have been a loyal customer of this company for years, and at this particular branch for at least 4 and I have received the worst customer service over the past couple of weeks in my entire life. When it comes to your auto insurance, you can’t afford to be worrying about your coverage. This office cannot get my policy straight due to issues with my auto debit because of the recent numerous cyber attacks (that I had the joy of being a part of) I had to change my debit info several times. This caused an issue with my auto debit. (however, the policy was always paid on time manually) however, I’ve had to argue with them back and forth until they realized I was correct, and it has been almost two full weeks, and I a) do not know what I owe for this months policy and I am going into the next month, and b) have not figured out if they have the situation resolved as they have not called me back or supplied the documents I was supposed to sign to fix the «problem». You lost a customer. I’m going to AAA.

This review is for my business in which had a commercial insurance policy. My rep at the office was Josh. I give this two stars because customer service seems nice and professional but when it actually comes down to pulling through and getting the job done they fail miserably. I had a policy paid and it started for one year, so after 3 months into it it got cancelled and I paid it completely in full for one year. After 7 months into it I lost my business contract with a company because they told me my policy cancelled four months ago. I called Josh here and he had no idea and said it was his fault and I apologize. This is no excuse to handle business and It cost me some business… now my business has lost a lot of money and affects me personally. I will never use this company nor should you, because they do not stay on top of things. They seem professional but when the job needs to be done the fail horribly.

I don’t know what the other reviewers problem was, but I have been doing business with this office for about five (5) years and could not be happier, the only reason I did not give them 5 stars is that sometimes there is a bit of employee turnover. However saying that, Josh Fried at Tom’s office is one of the best most helpful individuals in the industry.

Let me start this review with NO, STOP, FIND SOMEONE ELSE. I moved out here from Colorado in 2011. I needed to transfer my policy to California. My now wife and I had separate policies which we wanted to put each other on and include renters insurance. It took numerous phone calls and a bill over a month later on an old policy for them to finally get their act straight. Then following that my license expired and they weren’t curious about the new license and expiration date until over a month after it had expired. On top of that they asked if I had a previously held license state which I hadn’t held since 2008. After returning their phone call and leaving a message, I receive a phone call another month later asking me again for my license number. I have never spoken personally to the mysterious «Tom.» Conveniently whenever I call he is either not available or «out of the office.» I will be transferring my policies from Tom to another agent. I’m not sure the root of the issue whether it is poor training, a high turnover rate in office staff or just terrible communication but It’s unacceptable. Do yourself a favor and take your business elsewhere until Corporate gets involved.
Update: now weeks later I receive another notice that my license number still isn’t valid. Really wish I could take away the star I have to give them. And in reference to the other reviewer not knowing what my problem is… read the review.

Tom Gorski and his crew saved me bunch of money with Worker’s Comp. I failed to send in the annual audit and my policy was discontinued. I searched for new policies and I was quoted $ 10 per every $ 100 of payroll from SCIF. Crazy!!! Tom and his team got my policy back with great rate. You will get unparallel personal service from Tom. and that’s exactly what a small business owner needs. Biz owners hate dealing with this kind of stuffs. Tom, thanks for great service!