I went to Allen Geeks for a computer lock up problem and we could not get the system to upgrade to Windows 8.1 on my son’s computer. Prior to taking the computer to Allen Geeks we tried to run memtest86 to check out the system memory and the computer kept shutting down during the test. Brian kept us continuously informed as to the status of the repair and he told us the version of memtest86 we tried was not compatible with our mother board and he was able to get the correct version to run. He also told us that some of our memory was not being shown, we had some corrupt files and we had some malware. Here is Brian’s reply on what did for us, «After removing the malware, updating the OS to 8.1, updating the BIOS, reseating the memory modules, updating the video drivers, cleaning out the video card, and running an Intel Burn Test for 12 hours the system has been rock solid». He also ran a 100% cpu 100% memory burn in test. We also requested a solid state drive(SSD) and he installed one, he set up the operating system on it and moved over most of the data to the other hard drive. He took his time and showed us on the video board where to clean, explained about storing the data on the larger hard drive and not the SSD. In addition, he installed the free version of malwarebytes and explained how to use it. This was all done for $ 255 and $ 175 of that total was for the purchase and installation of the SSD. I waited a few days before writing this review to make sure the computer would still be running and it is working great and my son loves the speed of the SSD. Brian was thorough, professional, kept us updated and provided us with top quality service for a reasonable price I would definitely use and recommend Allen Geeks for any future computer needs.
Mark D.
Rating des Ortes: 5 Richardson, TX
Brian is exceptionally responsive to callls and is fair with every job he has done for me. His experience saved me $ 140 last week when I was quoted a minimum of $ 160 to take an administrator password off a PC for my father. Brian charged me $ 20 and did far more than was even asked to make my dad’s birthday a very happy one. I now have an 82 year old dad who is online and cruising thanks to Allen Geeks and Brian.
July L.
Rating des Ortes: 5 Van Alstyne, TX
Great service, quick and knowledgable!
Laura S.
Rating des Ortes: 5 Allen, TX
Prompt service, low prices, locally owned business — it’s all good. I had a computer that wouldn’t boot and I didn’t have the time to fix it myself. I took it to AllenGeeks and Brian fixed it in a couple of hours. His prices are extremely reasonable and I would definitely go back.
Luis C.
Rating des Ortes: 5 Richardson, TX
This guy is great! Bryan is a true professional, he goes above and beyond. I have had two computers up-dated over the last few months and he has been courteous, on time, quick and reliable. His services are top notch and reasonable. You can’t go wrong, I wish I had known about him sooner.
Stuart E.
Rating des Ortes: 5 Allen, TX
Fast and affordable. I was very pleased with the results and with the service.