Cedar Crest Emergicenter

This place deserves no Stars. Absolutely no consideration for other people’s time. Be prepared to wait 3 – 4 hours or longer for a simple prescription. There must not be to much competition since patient satisfaction seems to be a low priority. You need to take off a day of work to see someone. Advise to this place: Hire more staff to accommodate high demand for healthcare needs. Seems like they are overworking a few people to maximize there profits. Worst experience! When I finally got called in, I was told a dr will be with me momentarily. Was put in a room and was told to wait. Being that I had to get back to work after being there already for over 2 ½hrs, I poked my head out of this room and asked when exactly I’d be seen. I was then told that there was three people ahead of me before I would be seen by a Dr. I just decided this place wasn’t worth my time and I left. As I was leaving, I was told that a Hospital visit would have been 4 hrs of waiting also.
I’ll be going to Patient First instead. They have better reviews about being more efficient and patient focused unlike Cedar Crest Emergicenter.
Here is the address to Patient First to anyone who wants make the best use of there time:
2310 Schoenersville Rd
Bethlehem, PA

I have gone here several times over the years because it was convenient to stop by if I wasn’t feeling well after work at night. The wait times can sometimes be long and the staff is questionable. The last time I had to wait in the waiting room for about 45mins and then got in about an hour nap before the doctor even came into the exam room. He was also no help and the antibiotic he gave me did nothing, just as I told him that particular antibiotic would not help. This visit was no less then 2 ½hrs!
My girlfriend had been feeling ill one night and since it was about 8pm our options were limited. She didn’t want to wait until morning. So we went there. What a mistake! The wait took forever. then once we were called in the nurse didn’t seem to have a clue as to what she was doing! My girlfriend is a nurse and it would’ve been laughable if she wasn’t so sick. We just looked at each other like WTF? We were led to what seemed like a storage room or closet! There was all sorts of junk and even a prescription inhaler sitting on a box! Again we wait forever to see the doctor. And again not much help. We were there a few hours for this visit too!
I have fantastic insurance with a low co-​pay for this type of visit. It never fails every time I would go here a few weeks later i’d get a bill of usually about $ 100. When inquiring about the charges they always say the same thing. It was not covered by your insurance. Right. The insurance company always says they paid them for the visit. Not sure what this is about. But they’ll send you bills, then collections notices. If you don’t want your credit affected I guess there is no choice but to pay?
AVOID THE CEDAR CREST EMERGICENTER! This place is a joke. Yes I said it, a joke!
The new Patient First at Cedar Crest and Tilghman is the place to go. Its bright, clean and a very efficient operation! Since Patient First opened I’ve been there a few times with no issues or complaints. If you need to see a doctor go there!

Remove urgent and care from
Be title and that’s what you have a center. Terrible service. Terrible wait save your self the time and energy and go
Elsewhere

We were in a pinch last week and found them helpful. Pros — walk-​in, seem professional and helpful and seemed to get the problem, I liked the doctor there. Cons — waited a bit longer than I would have liked once we got into the room where we were to be seen.
Overall WAY better than a horrible ER experience earlier in the week and no ridiculous ER copay, ERs seem fairly outdated unless unavoidable, they overcharge for the basics and keep people waiting way longer than they should, with too many zombie-​type doctors and nurses coming in and out and asking the same questions each time, vs. a more efficient center like this one.

Thank you to all of the wonderful staff at this center. The nurses are so compassionate; it’s evident they are meant to be in the healthcare field. Dr. Barnhurst is excellent — knowledgeable, thorough and answered all my questions. While I hope I never need to return, it’s great to know that this resource is available right in my community.

Had to return for a routine follow up of a sprained ankle. They wouldn’t make an appointment, so I had to sit for 2+ hours before I was seen (4 people in waiting room upon my arrival). Had literally 3 minutes of face time with the Dr., and then had to wait another 30+ minutes for my release papers. You think with 12 doctors working there, it would be just a tad more efficient.

Very unprofessional staff that complains about there place of employment. Dr that stands in the hall way complaining about supplies in the rooms but doesn’t bother to come in to see patients. Waited for 1:45 min didn’t see a Dr. So I left. There had only been 2 other people in the waiting room when I got there. Staff brings you back to a room quickly but you could sit there forever. Went to Patients first much better experience. It was a very professional staff. They tell how many patients have to be seen before it is your turn.

Been going here for years whenever the necessity arises. Generally good experiences, except with the younger doctors. Dr. Barnhurst is the best! So much better than a trip to the ER across the street.

This isn’t the best 24 hour emergency clinic around, or even on this street. Dimly lit, older setting and there always seems to be a wait. Fox News is always on in the waiting room (this could be a pro or con, of course). The staff is sometimes friendly, sometimes not. Same goes for the doctors. Sometimes they’re good, sometimes they’re bad, one time they were actually really good (but that guy was the retired, substitute doc).
Instead of going here, go to Patient First just a few minutes north, at the Giant shopping center, corner of Cedar Crest and Tilghman.

This was by far the meanest gathering of health care workers I have ever had the unfortunate experience of meeting. Each individual was so extremely rude to me and I felt very pressured to receive care that I didn’t understand and or didn’t want. For example I came in with a female problem on my breast and a man was brought in, examined it without smiling, initiating any glimmer of comfort, or answering my questions. He muttered to himself what was wrong in his opinion, I asked what it meant and he gave a very unclear answer. He sat and wrote in silence as I sat there crying. Oh what’s more is he recommended I go to a surgeon in the morning– I went straight to Lehigh valley hospital instead directly after the awful treatment at emergicenter and boy was there such a difference in the kindness and caring I received. It turned out I didn’t need to see a surgeon and what he had done was just scare me out of my wits for no reason. Also the woman who directed me out of the office ended up chasing me down and giving me attitude about how there was more to be done. While I was waiting I was also greeted with negative expressions and judgement from the moment I spoke up about my female problem. It was the worst experience I’ve ever had in a medical setting and I do not wish this awful treatment on anyone. Do not ever go here.