Express Laundromat

I use there drop off service and have been very happy with their service. It saves me to of time and they have the best price in town for drop off. The ladies working there are always very nice and attentive.

I went because my dryer broke. Never again. Very expensive: 30 cents a minute?!! for dryer. Didn’t heat up enough to dry clothes enough. Spent over 8 dollars for dryer plus card. No refund on card. Bright, very noisy. 2 TVs blaring loudly on DIFFERENT spanish stations. Children running around. Horrible experience.

The prices for the washers are very high. Many of the washing machines are broken and have mold where you put the detergent in. There is also NOWHERE to park.

They steal your money. Their card system is confusing, annoying and designed to take your money. If the machine eats money or you accidentally swipe it in a machine that in use they refuse to refund even a few dollars. The machines do have minimal indicators and will not open unless paid for. They also do not offer express service even know the business name includes the word «express». The workers do not care about your loss in money. No sympathy at all.

This is a fine laundromat — it gets the job done. My review only covers self-​service laundry, but they do have additional laundry services available.
There are a lot of washing machines (of different sizes, for different prices) and dryers, which makes up for the fact that a lot are always out of service. Prices seem reasonable.
You pay using a special card ($ 2 when you first buy it) which I find more convenient than dealing with quarters, but very frustrating if you lose it.
The machines are generally clean, although I’ve noticed some mold on a couple washing machines where you put the detergent in.
Staff has always been friendly.
Never enter the bathroom — it is NOT clean.

Well I’ll start off by saying the card system they have is all good until someone steals your card out of the washer while you turn around for 2 seconds. Even better I had to pay $ 2 for another card and the employees could care less let alone speak any English at all.
Then ill finish with half of the washers are broken down.
Go someplace else!
And to the person who stole my card– your welcome for paying for your laundry. Ill consider it my good deed for the day!

I have been using this laundromat for last 2 years. Not bad, not great, average…
Today was my last drop…
Couple of times I had a situation that my laundry was coming out dirty from the dryer. Saying «dirty» I mean dusty. Basically, I think staff forgets to clean dryers in time. Few times Spanish lady (do not know her name) refunded me for that and put my staff into washing machine and dryer again.
Today spoke to Spanish guy (Mario as I got), and he was trying to convince me that it was my fault. Not even speaking basic English he was trying to explain that I set up too high temperature and put too much into dryer and etc. I asked to show me cleanliness of waste compartment in dryer (he states that cleans it every day). And, of course, it was dirty and dusty…
I have got a credit to wash my stuff again, and asked to put everything into dryer for me, so I would not spend all my day in laundry. And guess what? Nobody even thought to do that! (i actually asked for it!!!)
Mario’s response was: «You come, you put into dryer.» I felt like a total idiot! REALLY???
Nobody knew manager’s phone or any information to reach him.
Mario was sitting at the table, looking at his laptop))))))
AWESOME JOB GUYS! KEEP IT UP!

Look, this place might be great for fluff and fold, but it is THE WORST laundromat I’ve ever had to wash my clothes in.
First, half of the single load machines don’t work. More often than not, you can pull a «Fonzie» by hitting them to get them started. The others are just broken, missing doors, and forcing the customer to pay more for the larger machines, or wait until a working machine is available. Many of the dryers are broken too.
Secondly, this place is just too damn expensive. There are currently two machines that cost less than $ 3 a load, a handful that cost less than $ 4, and the rest are all $ 5+ (larger loads). Great if you’re part of a large family, but crap if you’re a single person.
Dryer prices aren’t too bad, but I’m used to free dryers when I’m paying $ 4 for a SMALL (apartment-​sized) washer.
The staff are friendly, but the broken down machines aren’t worth the price.

Drop off service is great! Less than $ 1 per pound! They fold like a dream. Pretty quick turnaround too.
A LOT of their dryers are out of order at the moment… They ripped out an entire wall of them and out of the ones that are left, most don’t function well. The one time I try to do my own laundry, I can’t even dry them… I ended up having to take them home wet (in the middle of winter!) and dry them on my heaters which is totally a fire hazard. .don’t do it!
YES! On the drop off service
NOOOOO!!! On the doing your own laundry there.

A-​Ok sums it up.
This place has lots of washers and dryers. There are many sized washers to choose from. This means that you can throw weeks worth of laundry in to a single washer or if you only have a little bit to wash pick a small washer. I generally go with the $ 6 dollar washer which will hold at least an overfilled upright laundry basket and a stuffed laundry bag. If you forget to buy anything there is detergent and softener at the counter for purchase. This place also has a good amount of parking out front… I’ve never had a problem, and it is open late (midnight).
The downside ¹⁄₃ of the machines are always out of service. You have to pay $ 2.00 for a wash card. This card is the only way to pay for washers, money is loaded onto it. At least you can use it to purchase detergent if you need to. There are t.v.s but they are usually on Univision, great if you are into telenovellas. Occasionally they will be playing a sports game.

I drop my large bags of clothes off here every week and they are WONDERFUL! Very friendly people. My clothes are folded and organized nicely when I pick them up and smell fresh. I’m a baker, so my white tops are always a mess when I drop them off, but they bleach them and they are good as new when I wear them to work :) They have parking and are always fast, if I drop my clothes off in the morning before 10, they usually will be done to be picked up at night the same day! Wonderful laundromat!

I have been using their WDF service for about a year.
I also occasionally use their dry cleaning for shirts. They have an amazing WDF, my clothes are always beautiful, perfectly folded. The ladies are always very cheerful, and extremely pleasant!
This place is always clean, and very well maintained. I have no issues leaving my clothes/​dry cleaning here, sometimes I even leave my clothes for a couple of days, since the dry cleaning takes longer and I don’t feel like taking two trips.
One of the best WDF places in the area, thats for sure.

The washer and dryer at my house broke and without time for sitting in a laundromat for hours I decided to try a W-​D-​F service here in the states (I frequently used them when I lived in Asia). As I drove up I was a little skeptical at first, the parking lot is small and I could see the «telenovelas» on all of the [nice, flat screen] tvs.
The service was great! The girl working came right over to help me and despite her thick accent and my somewhat difficult name I was in and out in a jiffy. Since I went in later in the afternoon I was told I could come back any time the next day (they open at 7am) and retrieve my clothes.
It wasn’t a service that I will do very often because of the price (I just can’t spend $ 30 to wash my clothes every week), but my clothes, towels, and blankets have never been that soft! And they smelled like heaven! My normal detergent is good, I love Tide, but whatever they use at this place is magical.

If a washing machine is misbehavin’, apparently the key is to have the diminutive lady at the counter come over and wrestle it into submission with a few whacks, a wham or two, and a tickle under the hood.
A seemingly one-​stop-​shop for all things clothes-​cleaning related, there are bountiful rows of washers and dryers, plus they do wash-​and-​fold for less than a buck a pound. That’s a rate I’ve not seen outside of NYC!
And, to make things even –more– convenient, if you’ve forgotten detergent or dryer sheets (or virtually any other paraphernalia necessary for improving the cleanliness of your wearables), you can purchase it directly here.
Just beware weekend mornings — apparently it gets some hefty traffic from all sorts of local families. It looked like we scored some of the very last available machines. Lesson learned: time your laundering strategically.

The positives: free parking, lots of machines
The negatives: a bit shady, can’t trust leaving your laundry unattended
For me, it’s not worth the negatives of feeling uncomfortable. For others, it might be okay. It’s just not my cup of tea.

Sucks to have to completely change my positive review, but after 3 terrible customer service fiascos, Express Laundromat no longer deserves the one star that Unilocal is forcing me to give them.
1. Machines for self wash are small, often broken, and overpriced. Its 3.50 a load for a standard size washer.
2. Workers are great– until something goes wrong. If something untoward happens then they will deny it and walk away mid conversation.
**Example: I dropped a load off for fluff and fold… As I was unpacking it later that night I was furious to find that they had ruined an ENTIRE load of colored items by bleaching them. How did I know, you may ask? Only that they had all faded to a pastel version of their former selves, and reeked of bleach. I went back immediately demanding, at the very least a refund. As astonishing as this may sound (honestly, who can ignore the smell of bleach??), they flat out denied that the clothes had been bleached. They denied that the colors were faded and actually denied that there was any scent of bleach. They took my phone number and told me the manager would call me… he never did. I went back asking why he hadn’t called me — apparently he had checked the «video,» saw no bleach, then decided I had lied and that he wouldn’t be calling me.
This was over a month ago… they still smell like bleach.
Even if you don’t care about your clothes, I still recommend you stay away — simply for the principle of it. Their customer service is absolute bullshit.

I honestly wouldn’t have known this place isn’t called Laundromax anymore if I didn’t come to write a review about it. It says Laundromax all over the place still.
We come here because the washing machine and dryer in our 2-​family house are old, inefficient and expensive ($ 2.50 to wash and $ 0.75 per 6 minutes to dry). It would take about 8 hours to do what I can do in about 2 hours at the laundromat.
It is usually pretty easy to get a parking spot right out front even though they advertise that there is additional parking available. Once inside it’s usually pretty clean and there is an employee walking around puttering and cleaning up.
I’ve never had a problem getting a high capacity washer, which for around $ 9.25 can get all my laundry done in one shot. The dryers are usually available, but I can’t always get two upper dryers, which I prefer. This is being super picky, and I realize that.
The televisions usually have an assortment of trashy shows or Spanish language news on, which I find hilarious and entertaining while I do my laundry.
The one con is that there are usually a bunch of kids running around and using the laundry carts to play with. It makes trying to fold without getting injured kind of hard.

Good place to do laundry! Everything is very well spaced out and there are just a lot of machines to go around. The staff was helpful and place is very clean. They sell Laundromax t-​shirts and laundry bags which were great. I bought two bags, very useful. I even like the card system very much because like some Unilocalers have mentioned before, it’s not convenient to carry around or exchange for quarters. I’d rather put some credit to my card, the negative obviously being that I have to carry another card in my wallet.
The best part of this is … my gym is right next door! Now I can do laundry and train while waiting for it to get done. +1 star.

This is really the only good place in the area to do your laundry. For the following, «Top 3 Favorite Things» reasons:
1) It is spotless. The staff is always, always cleaning the place, and the cleaning solution they use to polish the stainless steel smells like delicious oranges (which almost, almost makes me feel like I’m doing my laundry in a sunny orange grove in Florida, and almost, almost makes me forget that I dragged my laundry there through the snow on a freezing Saturday morning). There is something gross about cleaning your clothes in a place that is filthier than that closet in your apartment that everyone piles their stuff in when you move in and it never gets cleaned out… 5 tenants later. Laundromax is a Godsend of cleanliness.
2) Using the triple or quad washers and the extra power dryers means you cut your laundry-​doing time in half (or even quarters). Because seriously, as much as I love to do my laundry, I usually have better things I could be doing. Which makes me love Laundromax, because there are so many massive washing machines that make it easy to spend as little time there as possible. Although the telenovelas are pretty enthralling sometimes…
3) Who has quarters anymore? Especially now that the T costs a solid $ 2. And who likes carrying pounds of quarters around when you’re already lugging pounds of laundry and detergent? Not me. That little blue card and a nearly weightless $ 20 are all I need to lug every couple weeks, and that is glorious. And the staff is always really helpful when I’m trying to figure out exactly why my $ 20 isn’t crisp enough to be accepted by the machine… or other assorted woes.

There’s something uplifting about joining legions of other allston-​brighton residents on a Sunday morning to clean your clothes. Lots of other residents. The place cleared out by 12:30 PM. However, despite the crowds, I had absolutely no issues snagging 4 washers right next to each other.
You see, I tried to sneakily wash my clothes at my babysitting job Saturday night only to be told by the three year old that it was «broke»… this is after the clothes were already covered in water and soap but not being washed. So, I was in desperate need of a washer Sunday morning. ASAP. Thank you, Laundromax.
Yes, you have to «buy» a card for $ 2 with a $ 5 bill, but it’s worth it. You can’t refund the money on your card for cash. You can save your quarters for the meters instead of lugging them to the ‘Max. And, maybe I’m not the most fiscally aware, but I never knew exactly how much I spent on laundry. The card makes it easy.
The prices: $ 4 per double washer, $ 6 per triple washer, $ 0.30 per 10 minutes in the dryer. They also have quadruple washers. There are only like 4 «regular» washers, at $ 2.50 each. I spent around $ 19 total on 4 double loads of laundry, one load of which was not put in the dryer («delicates»).
There are TVs (on mute) to entertain you, you can people watch, or you can walk to the Tedeschis/​DD or the donut shop to find some munchies while your laundry is a-​washing.
After my terrible experience at the Lost Sock, I was looking for a wholesome, clean experience. and got it here.