Children’s at North Point

Prompt and caring. We as grandparents were keeping our five grandchildren while the parents were out of town. Our six-​year-​old suffered a cut and we were able to book a time online and show up with almost no waiting. Everyone was most friendly and we received excellent care. If you need emergency care in the Roswell or Alpharetta area, this is your choice. I knew their reputation was great. They exceeded their own high standards.

With two kids two years old and under who are in daycare, we see the pediatrician on a regular basis. But we have also had quite a few times where illness strikes at an off hour and the only option is urgent care.
I am so thankful to live near this location and cannot even begin to count the number of visits we have had to make in the last year and a half. From diagnosing ear infections to hand, foot, and mouth, we have been through it all here. Although the wait time can become quite long, they do offer a new system that allows you to book a rough estimated time online before you even arrive, and I have found that to be quite helpful. We’ve seen everyone from the doctors to the physician’s assistants, and I have always been pleased with their bedside manners and knowledge.
I also credit this location with potentially saving my 2-year-old’s life back in March. It was a Sunday evening and he was suffering from what we thought was just a bad cold. But suddenly I realized that he was wheezing. My motherly instincts kicked in and I knew something was wrong, but I did not realize how wrong until after my husband rushed our son to this location. His breathing became more labored in the car, and by the time he arrived, the staff rushed him ahead of other children to be seen, administered breathing treatments, and eventually rushed him down to the CHOA ER by special ambulance for continued monitoring because the office was approaching closing hours. It was one of the scariest nights of our lives. To see your tiny child strapped to a gurney is something no parent wants to experience, but we were grateful for the knowledge, skill, and expertise of everyone involved with CHOA that night — from the urgent care office staff, the doctors, the ambulance personnel, and the ER staff.
In short, this office is a fantastic resource for parents who need pediatric expertise in off hours.

The experience we had at this urgent care clinic was, in one word, incredible. This is the type of service I have been looking for my son since before he was born and I finally found it!
Some examples of why this place stands out:
1) We saw the parking lot was quite packed (still ample place to park though). Thought that we’ll be waiting to get our son diagnosed for a few hours. Totally was not the case! We entered within a few minutes! And he was a new patient.
2) Waiting room had toys, books, video games, aquarium etc. Also, the automatic door didn’t open by itself unless an adult pressed a button. Good for toddlers who could run off to the parking lot!
3) Staff and doctors all had a huge smile on their face the entire time, making it comfortable to talk to them.
4) Doctor answered all questions in detail and made sure to ask if I had any more questions.
5) My son needed his blood to be drawn for tests. I was extremely nervous because he is not even 2. Two nurses came and attached a vibrator to his arm to distract him. Then they both, along with my husband, starting singing my son’s favorite song (ABCs) while drawing the blood. He didn’t even cry, just whimpered a little. Amazing.
6) As we waited for results, they gave my son a popsicle and asked us if we wanted soft drinks or water. Have not seen this except if you’re staying in hospitals.
7) Doctor came back with results looking genuinely happy and excited and said good news, it’s nothing serious.
We now know where we’ll be taking our son in case of minor emergencies! Great job.

My kids are walking (and crawling) petree dishes. All manner of bacteria are constantly growing on them, in them, in their ears and eyes and mouths. Thank God for this place. They are basically an urgent care place for kids, run by the Children’s Healthcare folks. Super nice people, nice facility that is easy to get to. They are open late. In both cases, we’ve been there close to closing time. We were in and out pretty quick. If you’ve got kids and live in North Fulton, put this place on speed dial.