Discount Tire Store – Alpharetta, GA

This is the only location I trust. I have been taking my cars here for a while and they always take care of me and their customers. The guys (TJ and Luke) are great! They have helped me get the tires and wheels I request in a timely manner. Customer service is beyond expectations. I have take my wheels to get tires changed at other tire shops and they always end up getting nicked. It was until a few of my friends recommended this specific discount tire store to get my tires done. I have been very satisfied since!

I used to like this tire business (Discount Tire Store) where I bought my tires, for my wife and I, at least for the last five years. A couple of months ago I had a flat tire and my wife said to take it to the Discount Tire Store, they would fix it if it’s only a nail. Yeah right! I was told the the nail was on the side so I ended up buying a new tire. This morning my wife finds her left front tire flat. Let’s take to the Discount Tire Store. The salesman comes out to check the tire and asked me for the mileage. No problem. He got the mileage, even though I came only for the flat tire. The salesman checks the tire and says he can see a nail at the center of the tire. I compliment his sharp eye. Once the paperwork is done I wait a few minutes and the salesman comes out and let’s me know they found a new nail on the back side of the tire and I would have to buy a new tire. I started thinking about probabilities, first a nail at the center of the tire, it happens, no gripes. Now a second nail on the same tire at the back side, either nail would have caused the flat tire, even though the 2 nail event is highly unprobable. The salesman remarks that it happens. I hear the snow job, and I think that it also happens that somebody got struck by lighting somewhere, that somebody died in an airplane accident or someone won the lottery. Someone also got a flat tire by two nails, one at the center and one at the side of the tire. It happens, so I better shut up, buy a new tire, not complain because these things happen. I also had to hear the sales spiel for the insurance on the new and the old three tires. The moral of the story, remember what your dad told you when you were little, if it’s too good to be true, then it’s false. They’re not going to repair the tire, they’re going to sell you a new one and maybe also the insurance. Of course everyone there was so friendly and helpful, what do you expect, they’re working and getting paid, I don’t blame them.

I had a great experience with Discount Tire and would definitely recommend this location.
I made an appointment online to get a set of four new tires. When I showed up, they did a quick inspection of my car confirming that I needed new tires and then put on the new set of tires in under an hour. I appreciated how professional the people are who work at Discount Tire and how they had me in and out very quickly.

Always receive fast friendly competent service. The other day I dropped off my car but when they went to check the tires, it wouldn’t start — very dead battery.
Tanner, my Rep, went to get his own car & he jumped started mine. That is above & beyond.

«Less wiki fact fillers, and more actual useful descriptions please.»
[Time of visit] — weekday, 4ish.
[Service]
So my past experiences with Discount Tire, were usually you’d get pwn’d if you didn’t know any better as the salesman or «Technical Advisor» slang fancy mechanical terms in your direction and «hazard» this and that.
Side note: My back ground with car knowledge goes to self taught consisting of changing brakes to swapping out engines. I have also worked in a couple of mechanic shops here and there during college.
Tip: Just so they don’t do a bait and switch on you, you can «reserve» specific tire (s) sizes online and the out the door price, in your name. Setting an appointment is also available but mainly for the next day if you’re cutting it close to closing at 6pm.
So, start the clock: Time in 4:45.
I was greeted and provided a lists of services by sales technician Bill. Since I was running a «streched» front tire setup and just one got shredded up by a bolt on 285, they legally aren’t allowed to perform this for road driving cars. Or they’re just covering their butts. Either way, your options are to just get the tire size that sits flush with your wheel size. Though mine are aftermarket. So forced to buy two front tires that I won’t be keeping long; cost on the invoice states $ 202. Prepaid before the services were done right before handing over the keys, so at least the notion of them tacking on fees afterwards is a little off my mind. As other shops have tried to do from my past experience.
Time of handing over my keys: 4:59.
Time of getting back my keys with the service done: 5:51.
{Summary}
Time wise fitted with the estimate that Bill suggested. And no hidden fees. I would say this is one of the better shops, though they are in congested area especially around rush hour. Trying to get back to the main road via left turn sucks.

Nice guys, good service. I bought 2 tires awhile back, but could not afford all 4. Today I had a flat (at home thankfully). Pulled in, very nice guy. I tried to only buy one, but I believed him when he said the other was shot. Fair price (he did try to up-​sell me, but quickly stopped). They told me 1 ½ hours. It was ready right on time.
One nice note– I happened to have my dog with me (I was on my way to the park), the dog had a blast playing fetch (on leash) out front. One of the guys came out smiling with a bottle of water for the dog– thanks!

I came up here because I had a nail in my tire. I needed it fixed, but most everyone was $ 19.99 for a simple fix. Tanner, who is assistant manager was really nice, took care of my nail in my tire at no charge and also said that he would rotate my tires for free.
This really helps a girl on a budget. I didn’t feel like I was being taken advantage of because I was female. Like I’ve felt everywhere else.
Thank you Tanner!!!

I’ve been to other Discount Tire location before, and the experience here was just as good as the other locations.
Price:
I called around to a few tire companies in the area and Discount Tires had the best price for what I was looking for. They actually gave me a ton of options, spoke honestly about the differences of each, and did not try to just get me to buy the most expensive tire they had. I was very pleased with the price and they gave me the exact drive off price before I even arrived.
Service:
Beau answered my initial phone call and helped get us get a same day appointment with no problem. He was the one who met us when we dropped the car off and did not pull any surprise pricing increases. He just took our keys and made sure we were in and out in an hour. The car has been driving awesome.
Overall:
Discount Tires will have our business for life if it is always this easy and affordable for quality tires. Great job, Discount Tire.

Tires are no fun, but what an amazing experience. They are great guys. There was a minor issue with my order and they handled it quickly. I will absolutely do business with them in the future and everyone should buy their tires here! Thanks for your help!

Just had two rear tires replaced in 15 mins. One had a screw in the sidewall, so I had to purchase a tire. When inspecting the others, they said the other rear was worn. I purchased my tires from them 2 years ago, and the warranty covered the worn tire. Awesome experience!

Had to come in to get air in my tires. They found a nail in the sidewall. Usually with an all wheel drive that means replacing all 4 tires. I was rushing around that day and needed to hit the grocery store in the same parking lot. Frank, the BEST discount tire employee not only fixed the tire he also drove my car over to the grocery to pick me up. Excellent customer service!

If you expect a quick service don’t bother and behind the smiley have a nice day blah blah blah will be a wait of about 1 hour 45 mins!!! If they raced in formula one the race would be over before the tyre was changed.
Also they will do what most tyre places do and try and sell you the most expensive based on performance they don’t give you options so question the choice if you are looking for a cheaper tyre! It’s a common sales tactic.
Advice to this company if your going to smile and be nice be quicker with the service. I wouldn’t be going back in a hurry

I have bought tires here before and was very happy. I came in again today with four bald tires on another car. They beat all four other appraisals I had and got me in an hour and 20 minutes on a rainy day

I brought my car in for four new tires on a Tuesday morning. It was going to be an hour and half wait so I walked to Kroger on the other end of the shopping center to get my weeks groceries while I waited. After spending $ 750.00 on tires they refused to pick me up at Kroger with my grocery bags. I had to haul them across the shopping center parking lot in 98 degree weather all hooked to my arms because they were to «busy» or rather lazy to pick me up in my car which was ready. Really? You are that busy? Then people on Unilocal should find someone who will appreciate the business.

I love Discount Tire! I’ve been a long term customer of theirs and they are beyond helpful in all the locations I’ve been to. This location surprised me by the sales man meeting me at the car door and discussing the issues with my tire. I had a leak in my tire and they repaired my tire and shined all my tires practically free of charge! This place is great the customer service is superb and prices are reasonable!

Fast and friendly service. I was in and out. This is the third time I’ve been here and each time was very good. The guy did try to up sell me but didn’t force the issue. If I ever need tires again I would come back.

This is a great place to get tires. All of the employees seem to love working here. They are all very knowledgeable and are willing to discuss the different options in tires available for your vehicle. They recommend the best time for your car, not the most expensive. I bring all three of my vehicles here when the need arises. They get you in and out in an hour with an appointment. That helps me alot with my busy schedule. Highly recommended!

I don’t know what it is about this particular store but everyone who works there seems to truly love working there. They are all genuinely helpful.
I have three cars and have been to several tire stores throughout Atlanta and down in FL. I’ve never been impressed with any, I just figured they were all the same, including other Discount Tire locations. But this location is fantastic. Keep up the good work.

Is it me or does it seem a little shilly in here? Could be all those five star two sentence reviews creating a draft!
Do you like pulling in to a parking lot and having a sales guy meet you at the door of your car before you even open i?
. Do you love listening to a the prepared sales pitch that includes asking you question for which the answers do not matter?
Do you enjoy it when you outline the parameters of what you are looking for and the sales person ignores those parameters completely?
Do you relish being steered away from the economical options? How about when the sales person can’t leave the script, even when you call him out on it?
Their prices are pretty good, on par with the other big chains. But who needs this crap.
I had a decent experience here some time back so two stars instead of the one that these guys deserve for yesterday.
I got a great deal though. SOMEWHERE ELSE!

I brought in a flat tire and was greeted by a smiling face. I was told it might take an hour. After 50 minutes the flat was fixed the spare put back, no upselling or drama reported and they said thanks for coming in. I asked how much and they said NOTHING! How does it get any better? Needless to say I will return to this Discount Tire when I need tires. What a smart way to do business!

I was in this store on Saturday buying 4 new tires. Tires were reasonable, service was EXCELLENT! Shawn was assisting me and he is SO nice and professional, also I was out of there in 40 minutes and my car drives like a dream! I couldnt be more happy and/​or satisfied! I will never buy tires from another location!