Express Oil Change

This review is just for emissions services. First of all, to test emissions, you have to drive to the (shady) side of building: kinda scary and weird for a chick, but I survived! ;) I’d like to say, that Marcus was very nice to converse with.

Friendly service and I at least get the feeling that they are genuine when discussing services and labor when negotiating rates. Would recommend.

This company is great! Fantastic customer service. Everyone there is polite, courteous, knowledgable and friendly. I highly recommend having your cars serviced by them. You won’t be disappointed!

New manager here. The manager, Bobby Davis, obviously knows cars AND knows how to manage his mechanics. Very consumer friendly. Patient in answering questions. And quick to diagnose the problem. Been there twice. First time I had a diagnosis without a charge (because it took just a short time) and I went back to get it fixed because of that lack of «nickel and diming» attitude you get at other shops.
I had a conversation with a customer waiting for his car who said he followed this manager up from his previous location at Peachtree Industrial, where I first met Mr. Davis. I had long term experience with his abilities and philosophy of building customer loyalty there. I drove out from Brookhaven, where I live, to Crapapple Road because of my trust in his honesty. And this was the same story I heard from the customer in the waiting room – he drove up from Dunwoody to get his car repaired (actually, it was a total engine rebuilding).
Now, that kind of following is tough to earn and build over time, but Davis clearly understands that building long term relationships are important to everyone involved
Car owners near this location are lucky to have a trusted resource in car repair so convenient. I have to drive 16 miles from Brookhaven, but it is worth the peace of mind and confidence in getting what I paid for.

Over-​priced. $ 60 for an oil change is ridiculous. Won’t be back. They were fast but are priced too high.

Second time in a row. I had requested synthetic oil. Yet they continue to not listen or miscommunication. Be wary. Over communicate if you’re to use his place. I will not be returning. The technicians were very pleasant.

I was not quoted oil prices until I pulled in the bay. It took way longer than 10 minutes. Almost $ 40 bucks for an oil change!!! Staff was very friendly but I came there for an oil change, not a smile. I will ensure everyone I knows stays far away. Much better prices nearby almost half the cost. Save your wallet, its your hard earned money.

I tried to use a coupon for a free oil change which I purchased as a fundraiser for the local high school. This coupon is valid through the end of 2012, and has their address on it, but the manager wouldn’t honor it. Said it was unauthorized. I had been here for other services before, but I’ll never return again to a business which doesn’t honor their commitments. He did offer me a change for $ 28, but he already proved they can’t be trusted.

Fast and friendly service.

Needed my tires checked and they were so friendly and helpful. If I lived here I would definitely use their services.