Great Expressions Dental Centers Alpharetta

If I could give less than 1 star I would. Let me first start by saying my dental hygenist was nice and sweet and did her job properly and the dentist was fine as well. What I have a complaint about are the dental practices and how if I would have read the reviews prior I would realize this place is a scam. I originally went in for a cleaning and checkup and was told that I needed services that no other dentist is ever stated I may need After a consultation for Invisalign braces originally I thought it was a good idea but due to a family emergency I was unable to continue with the procedure. I told the office I would be cancelling and I was still billed $ 800 which has now turned into $ 1,500. I looked my contract through and through and no where does it state that I would be charged $ 800. I did look at part of my contract that looks very sketchy and it looks like $ 1,500 was added to the contract after the fact the signature line doesn’t even match up it looks unnatural and I’m not even convinced that’s my initials. I am now stuck with an 800 dollar bill to a secondary credit agency which is harming my credit. You would think the business would want to maintain its good name and would understand that since I never actually received my braces that charging somebody $ 800 or $ 1,500 is a scam it is a way to get money out of people without actually having to perform the services. CHANDA is not only rude but she failed to go over in detail exactly what I could expect if any cancellation was made. I understand it is my duty to read and sign the contract but it is not my duty to make sure that dollar amounts are not added in after the fact making the contract null and void. I have contacted the Better Business Bureau and I am in the talks with a lawyer because although $ 1,500 is not the end of the world I refuse to be scammed out of money that was not explicitly stated in the contract but was added in after the fact. This place is a scam do not allow them to add any extra procedures to your bill unless you have a secondary diagnosis from a different dentist

NO! NO! NO!
Was in the chair for an hr and half and learned that my cavity can miraculous move and Invisalign is the only reason they exist! DO NOT GO HERE! After my nice long sit in the dentist chair, I did not receive ANY treatment. They took 17 X-​rays and that’s it!!! TERRIBLE! Dr and «sales rep» (I’m not really sure what she was but only wanted to sell Invisalign to me) were VERY RUDE!!!
DO NOT GO HERE EVER!!!

Boy O Boy… I wish I had read these reviews before my wife and I went in there. PLEASE READ THESE REVIEWS!!! This dental office is just a SCAM to get your money for unneeded services. My wife and I have dental insurance through Humana Dental and unfortunately, this office was the most convenient one available. I went in October 2015 for my «free» cleaning, x-​rays and check-​up. Well, after x-​rays and check-​up it was determined that I «needed» a «Deep Cleaning». Although my teeth aren’t falling out of my mouth, I am not the best flosser around, so I agreed to spend the $ 360!!! I am 55 years old and have had hundreds of cleanings in my life and while the cleaning was good, it was’t much better than a good general cleaning you would get at any other dentist. My wife went in a week later for her «free» cleaning and even though she has generally perfect teeth and is an avid flosser, they hit her up for a deep cleaning also!!! And here is the best part… It was $ 400!!! So because I am a glutton for punishment, I went back today for my next scheduled cleaning from last October. After sitting in the chair and having my teeth examined with a «They look much better!», I was presented with a $ 150 Perio Cleaning… Needless to say, I jumped out of the chair and ran out of there!!! Please stay as far away from the place as you can get. SCAM… SCAM…SCAM!!!

Do not throw your money and time here. I came for a regular clean but they said I needed root canal and crown. And I have to do deep clean in full mouth, other wise they will not give me permanent crown!!!
Well I went to other place, I only needed 1 teeth deep clean and do not need root canal!!!
The front desk had bad customer service attitude and she even could diagnosed me. Instead of Doctor by threatening me no deep clean no permanent crown

I’m at great expression dentist in Alpharetta. What great place very wonderful place clean and great staff. I called for an emergency and took me right away. Best dentist ever.

Horrible Office. I had to go here last year because I switched my insurance. BIG mistake. First you have to sit in the waiting room for 30 minutes. Why schedule my appointment for 11am if it’s really not going to start until 11:30? Then the equipment used is so old, dingy and dirty looking, not what you want to see at a dentist! The staff never seems to know what’s going on. Every time I go in, they’d spend 45 minutes trying to figure out what my treatment plan was. Then the pricing was always different and didn’t add up. When I’d ask, they’d say «oh, let me change that» Really? What if I hadn’t asked? It all seemed so shady. Then they just kept trying to push Credit Care on my like they have stock in the company. Assuming I couldn’t afford to pay for treatment. Payment wasn’t the issue. I just didn’t feel comfortable with their high pressure approach.
They wanted to me to start Invisalign treatment THAT day. I told them I needed time to think about it, but they just kept pushing. They were very aggressive about it. I went back with my old insurance this year and went to my REAL dentist for a second opinion. I found out I needed additional work done before Invisalign which GE missed. And that I only needed invisalign express which is about ½ as much. I felt like GE was only concerned about money, which is odd because clearly by the condition of the office, they are not putting that money back into their facility or equipment.
Finally, to top everything off, I’m now dealing with insurance issues because apparently they overcharged me for services. It looks like they charged twice what they are allowed. My Health Saving Account claims were denied and I now have to run around getting paper work together for a refund because they screwed up. Whether it’s because they are horribly disorganized (which they are) or because they are shady (which they could be). Either way, insurance fraud is where I have to draw the line.
To sum up, there are MUCH better offices in Alpharetta. (Jones Bridge and Dr. Jordan Orthodontist to name a few — SOOO much better, you won’t believe it). There is no need to suffer through the grossness that is GE. You deserve better.

Worst office ever… Where should I start. The front office staff is awful. the receptionist would call me 3 times on 3 different phones to remind me of my appointment. Then she would gripe at me when I came in the office because I do not have updated numbers. (very unorganized). VERY LONG wait time. I rarely had a good experience with hygienists. One experience was with a rude and grouchy hygienist. Another was a negative person ranting about the world. The main problem is the dishonesty. Every time I went in for a regular cleaning I would have huge issues and need expensive treatment. However, my previous dentist did not see these problems and my current dentist does not either. I hated going to the dentist when I was their patient. I decided to look around and found a much better dentist. Alpharetta Smile center.