Jo-Ann Fabric and Craft

I didn’t spend too much time at this Jo-​Ann Fabric, however, I was pretty frantic looking for ivory envelopes to send baby sis-​made thank-​you cards out in and after having gone to multiple crafts stores in the Perimeter area and even the Jo-​Ann Fabric location on Pleasant Hill in Duluth, I made the trek to North Point, in hopes of having some luck.
Jo-​Ann delivered and the envelopes were even 50% off. I grabbed them from the paper crafts sections and set off for the register. There was only one lady ahead of me and once it was my turn, I quickly paid and left. I admit that I don’t see myself becoming a regular, especially since I’m not very much into sewing or doing other crafts, but my experience getting envelopes was A-​OK.

I love JoAnns, but why do they keep such rude & unpleasant employees at this location?! EVERY single visit I’ve ever made here has been so unpleasant. Make the extra drive and go to another location. Or go to Hobby Lobby!

This is my virgin visit to any Joann’s Fabrics and Crafts. I drove a bit because they had an iron that I wanted. It’s located next to Best Buy on Hayne’s Bridge.
The general vibe is like their name crafts and fabrics. It’s similar to Michaels but better organized and bigger. It took a long time to get my iron that I put on hold the night before. The staff seem nice enough but not very informative.
All in all it was ok — but if you want to do anything craft — bet this place has the material you need.

I was in the area today so I had to stop by and visit this location. My first thought is that this location is huge! It’s a lot bigger than the Jo-​Anns that I usually frequent. Even though the store was big, I was able to find everything that I needed in a few minutes. The line was long but moved quickly. I guess it’s a good thing that this location isn’t close to me because I’d be here all the time!

This store has changed a lot over the past few years. Previously, it was a great store for home décor and all sorts of decorative items. Gone are the well stocked shelves and great sales. It is now primarily a sewing center and a quilter’s paradise. They still carry a few craft items but then you can find those at Wal-​mart or Hobby Lobby.
On the other hand, it is a great place to take grandma and Aunt Alice.

The positive side is they employ some nice older ladies and they have a decent selection of fabrics. The negative is the lines move extremely slow and heaven forbid you need to return fabric you will be pointed to one line and then another and another and they all move slow. Very frustrating, but ok if you like to take your time and don’t have anywhere else to be/​do.

This Jo-Ann’s is a crafter’s paradise. About the size of a Super Target, this Jo-Ann’s instead has aisles and aisles of fabric, jewelry making supplies, frames, paint, cake decorating materials, yarn, etc. The selection is truly unbeatable. no matter what your crafty medium of choice is, they will have tons of options to choose from.
Unfortunately, it’s basically the only store in the area to sell fabric by the yard, and as such, it is SLAMMED all the time with customers. When I arrived at the cutting counter, I found that it works like a deli counter, where you take a number and wait till its called or shows up on the little lighted display. They were serving number 40 when I got there, and I pulled number 52 from the dispenser and waited. And waited. And waited. And waited.
…
…
45 minutes later (!!!), my number was called. I tried to maintain my faux cheer, and remarked to the nice old lady cutting my fabric that they seemed super busy. She replied that this was nothing, and that I should see the crowd on a Saturday, where waits over an hour are common.
I think I’ll skip the Saturday lines, thank you very much, and switch my fabric purchases to online purveyors.

Wow this store is huge and carries everything you could imagine was super surprised that they not only fabric and notions but things to decorate your home, to give as gifts or maybe you are looking for something sit on they’ve got that too.
The fabric department does quite a bit of business so grab a number before getting in line or you will be passed by.

First walking into this Jo-Ann’s is amazing, it’s huge! The biggest I’ve seen! That being said, I don’t know if I could go back to this store just based on the customer service. The employees are so rude! Two separate employees treated me terribly. I was waiting in line at the fabric counter to get fabric cut for 20 mins and they called my number and I came up to the counter and was digging for my number which I stuffed in my purse that my infant son decided to rummage through. They proceeded to ignore me and call the next number, I was still digging saying «wait, I have it, hang on». And the next woman in line came up and simply asked a question and was on her way. I found my number at that point and handed it to the employee and she took my fabric to cut and then said to her coworker «We have to have a time limit when people can come to the counter with their number, they never listen». What?! I was standing right there! I was speechless. I ignored her, maybe she was having a bad day. At the register, a new girl was being trained and the entire time treated me like it was a complete hassle for her to be there and have to work a register. Rolling her eyes, loud sighs, etc. She was clearly frustrated and annoyed to be there. Wow, where do these people come from? Ugh. It’ll be a while if I ever return.

If you are feeling crafty or artistically inclined then this is a great place to start. Supplies of all variations are in this store ranging from scrapbooking, paints, markets, fabrics, and so much more. This location is well stocked and clean. They also send a ton of coupons in the mail. My only knock is the customer service. I’ve been here over 10 times and in most cases received average to poor service. I will continue to come here though.

Love this place.
Wish the Cumberland Jo Ann’s hadn’t closed because its a bit of drive.
Big selection — with great coupons.
Lots of friendly staff too.

Please note that the address is North Point Drive not North Point Parkway. Unilocal has it incorrect.

Crazy amount of yarn, and I mean CRAZY amount of yarn. Probably about 8 rows of it, and that’s surprising. Fabric selection is similar to that of other Joann stores, which means it’s not bad, but you won’t find the kind of selection you’ll find at Gail K. It’s mostly just normal, everyday fabric.
The location is a bit inconvenient for anyone ITP, but it’s pretty okay as far as Joann goes.

While the store itself is great, clean, well stocked, etc I am not the biggest fan of this location in particular. Every time I’ve been here the employees appear to hate life and I’ve even had a few different cashiers make passive aggressive comments toward me regarding my tattoos amongst other things. I will continue to shop here because they are a one stop shop, but I hope that someday their employees don’t suck.

This store has everything you need if you are sewing or crafting. Make sure you print out a 40% off coupon (or bring your smart phone), because you can get some great deals with it.
They have a HUGE selection of Home Décor fabric which I just love browsing. They have tons of seasonal items, and really, anything you need. It’s clean and the staff is friendly, although, it doesn’t seem like they ever have employees helping on the floor, which can make finding specific items difficult sometimes.

Yay, a return trip over the weekend yielded an entirely new store layout packed with goodies and knick knacks that are completely unrelated to sewing. The sewing area is still huge, but thankfully the paper crafts section is a solid 8 or 9 rows of former tree goodness. There’s even 3 rows or so of nothing but cake decorating stuff.
Selection still isn’t as good as what they have online, but I guess when the name is «Joann Fabrics» you’re not really expecting to see a thousand varieties of eyelets and stickers greeting you upon entering the store… Still, thank you for adding the other items back in!