SmartStyle

My mother took my 12 year old sister here to get pink highlights in her hair. The woman that worked on her (she refused to provide her name) put pink polka dots throughout her hair and cut chunks out of it. My sister started crying when she saw it because she had a school event the next day. The woman made fun of and mocked my 12 year old sister and told her that she could go buy some hair dye to fix it. My mother told her she needed to fix it and the woman said «I’m not fixing anything, my shift is over». My mom said she wasn’t leaving until she fixed it and the woman proceeded to call the police and describe my mother as an «obese woman with a fake tan». She cursed at my mother and my sister (a child), mocked a child and called them racists because they wanted good service. Absolutely pathetic. DONT GO HERE!

No woman should be so desperate as to get her hair done at Wal-​mart. I know that desperate times sometimes call for desperate measures but trust me, there are other options, (Mane Attraction). I fell into this trap when I first moved to Alpharetta and had difficulty finding an appropriate salon.
The primary problem with this salon is just the lack of efficiency. I have literally spent 6 hours in this salon just waiting for them to finish my hair. They take in too many people and then they start juggling you around to fit everyone else in. This just prolongs your visit and makes everyone miserable.
Next, the pricing structure is just ridiculous. I completely cut off my relationship with this salon when they started deconstructing their services and charging for everything as if they were buffet items. For example, instead of getting a relaxer and having it be an inclusive service, they would charge it like this: relaxer charge, rinse, charge, shampoo, charge, flat iron, charge. It was crazy and the cost of a relaxer and style increased astronomically.
Not everyone who works there is skilled enough to do black hair regardless of what they say.
Staff turnover is a real business killer.
Okay now for some real tea: Back in the day, I call to speak to my regular stylist but the person who actually answers the phone is feuding with my stylist. (She is actually arguing with my stylist, (manager), while I’m waiting to be connected. She gets mad at her and decides to hang up on ME. What?
No problem, I contacted the District Manager who promptly fired the señorita. Thank you for handling your business and putting the customer first.
Before you think about this salon, (located in the Windward Wal-​mart), consult Unilocal hair salons.