Two Men and a Truck

We hired Two Men and a Truck for our move to Lake Lanier. During our phone call with the Alpharetta office we did a room by room walk thru over the phone reviewing items that needed to be moved. We received our estimate which reflected a $ range and 4 – 7 hours of time. On moving day the movers showed up around 9:00 and by 1:30 they were trying to call in another team and truck to assist. No one was available b/​c apparently «too many people called out of work» that day. So, after arriving with a full truck to the new house and unloading everything it was almost 7:00 pm and we sent them home. They said they would be back in the morning to finish the job which should not take as long as Day 1.
They arrived promptly and begin loading on Day 2. Around lunchtime it became apparent this was going to be another long day. I called John at the Alpharetta office who said all they could do was remove the travel charge for the inconvenience.
My issue is that they are the experts and shouldn’t be underestimating jobs by this much. We had to spend two days moving and away from work. If they had had a rep come visit our home beforehand and do a walk thru this would’ve prevented our final bill from being over double what the high side of their estimate reflected. But, we had no idea at the beginning they were underestimating the job and had trusted their judgement. I told John we don’t feel we should be responsible for the full 8 hours on Day 2 due to their inability to accurately estimate jobs. I’ve now talked with the corporate office and filed a complaint.

As rotten as they come. Paid for 3 men and only 2 showed up. I had to pay for extra hours of service due to less movers. What’s worse is they scratched my walls and damaged the paint on my new house. I hoped they would make it right but they would even return my phone calls. Will never use them again!

1^st off you say 200 boxes, there was about half that, 2^nd off the boxes were pre-​staged for your guys in the front of the house in the garage… so this ‘lack of performance’ you keep bringing up, thank you. I know I did a good job in making it easy for your company.
You’re estimator con’d me with telling me what the cost would be based on his phone estimate, not a onsite estimate which other companies I talked to afterwards said they would have done. My fault for trusting your company with that.
The IPAD was never packed, never misplaced. It was left in the open. We have gone through our boxes and its no where to be found. Trust me, the police will be notified of it very soon.
Unfortunately I dont have 300 to pay for repairs at this time, so I’m going to have things repaired at my pace, not yours. I opted for that insurance because I was more in fear of bigger damage, not a dozen scratches/​dings.

This review is location of two men at Alpharetta Ga 30 004
We hired Two Men to move local here in Alpharetta they we slow and we were not happy with there service stay away from this company
They claim to blanket rap and shrink rap your furniture they didn’t they make you sign for insurance at very high rates to cover their mistakes
They are slow very they ARE NOT professional movers just regular guys and a truck
You are better off renting a truck and getting day worker and tell them how to move your furniture they would be more respectful of your things
They did not rap our good master bedroom furniture I called to ask that Two Men fix the dings and starches at their cost not mine because they didn’t rap my furniture
Hilton at the two men in Alpharetta @ McFarland told me the owner said they would not fix the damage even if they did or did not rap the furniture !!! What a answer!
THIS COMPANY DOES NOT CARE
we are planing to move in a year but will not use Two Men
I have a photo of the mover NOT covering and shrink raping my furniture

My move was from home to storage with the Alpharetta, GA outfit. I am just now unpacking have pictures to show the totally unprofessional handling of goods designated fragile and/​or antique, not to mention everyday articles.
Mahogany tables stacked one upon the other, antique open-​arm chair on its side on the bare cement floor with a heavy wing chair on top. Lamps and shades packed with wooden articles, books and no bubble wrap.
I dread continuing to open all the other cartons with family keepsakes, etc.
Absolutely no star. My misfortune to have to move in a rush.

I had none of the issues Gilbert J seemed to have. It’s a moving company, and really — you roll the dice with whomever you choose as to whether your stuff is damaged or not. Insurance is not THAT expensive. That said…
Five star service, but 4 stars because they were a little expensive. It’s not the hourly rate — it’s all of the extras…
«Oh you want your stuff protected in case we roll the truck over? That’s another $ 300»
«Oh you need boxes? Yeah — we cant rent them to you — that’s another $ 250»
Anyway — the staff here was awesome, the movers we had were incredible — considering it was about 400 degrees outside. Those guys killed themselves, and were tipped handsomely for it. Very nice guys, took very good care of my stuff, and really didn’t slow down except at my insistence to eat lunch.
I will most definitely use them again. Next time, I’ll buy pre-​loved boxes from U-​Haul. Who knew you could even do that?
Strongly recommend.

Damaged my property and did not honor promise to repair it.
Hired them to move my household goods from storage to my home. Was a bit surprised when the foreman called to inform me that my large glass table top was broken «before» he packed it. I was curious how he discovered that given the item was very securely packed. Ok… I said no big deal. Later that afternoon while they were setting up my dining room table top, they skidded the edge of the table on the rug and damaged the veneer table top. They apologized profusely and «promised» that they would take care of the repair. Said someone would contact in me (3) days. No one ever called.
When followed up with the manager, he said the table was previously damaged but agreed to follow through on the foreman’s promise to repair it. Later that day the foreman called me to apologize for any miscommunication but said they will NOT repair my table.
I try to give movers the benefit of the doubt but the individuals at this Two Men and A Truck were not honest and did not honor their word. Based on their lack of honesty regarding the damage I «witnessed» them do, I suspect they probably broke the glass table top earlier that day.
I would avoid Two Men and A Truck (Alpharetta, GA location).