Hoyt’s Ace Hardware

All of these Ace Hardware stores are relying on the nostalgic notion that the smaller, hometown, friendly experience is still desirable to many people. It certainly is to me. At Hoyts hardware, I walked into find three teenage kids that work in the store. They could not have cared less I was there. I needed a toilet plunger and there was one of the new ‘accordion ’ types. I asked if it was really better. Three dears in the headlights. Owner, if you’re banking on friendly service, provide it. Enjoy my $ 9. That the last of my money you’ll see.

I love Ace Hardware, I have an Ace Rewards card and prefer supporting small business of any category. It would have been very nice to hear THANK YOU when given my change this afternoon. Too bad no one from Hoyt’s will see this posting including those two girls working the register today.

The best family owned hardware store ANYWHERE. I hope they continue in business The big box stores have shut all the independent down. Everyone please supprt them

Went in there on Labor Day. Rude and unhelpful employees. Tatiana offered to help but she couldn’t find her way out of a wet paper bag, an absolute waste of an employee. The bald headed man is not any better.
Have always tried to support local businesses but how this store stays in business is beyond me.
Back to Lowes it is.

This one is a hard review for me. I’ve been a loyal customer of this hardware store for years.
Today I am forced to make a change.
I went into Hoyt’s for a ½″ pvc coupling — 69 cents per unit — compared to the Home Depot — 35 cents per unit.
I’ve tried to support the local small shops in my city for years — but I’m just like Frank at Hoyt’s — just trying to keep the lights on.
Sorry Frank — I just can’t afford to pay the higher rates.
I’m sorry to lose you as a my hardware merchant

Selena was awesome today… I went in to buy a gallon of paint and she suggested and assisted me with everything I needed without pressuring me into things in which I already knew that I didn’t need (unlike other stores) A+ for ace’s employees

Came in to this store today to have a couple screens made. People working there are cool and helpful. The place is kind of messy and not organized and doesn’t seem like the ace stores that I have been to. Also prices are way overboard on some items for instance the screens. I usually pay around 20 dollars for a screen. Came here and they are 33 dollars. I might swing in as a last resort but I rather go somewhere that will be more affordable.

Fabulous service. Keys were copied quickly and the cashier graciousky and patiently helped us put on the key covers that I can never do myself!

In my woodworking adventures I some time find my self looking for a specific screw size and I know I won’t find it at the big box stores. The staff is extremely helpful and willing to help, last of the costumer service people

Another prime example of why Ace home improvement center is your «go to» in lieu of the major chain. I came today to buy replacement leaky water valves for the hallway bath sink. They’re only good for about 5 years or less depending how much use they get and with our shortage of water, let’s help by replacing.
Everything is so organized and labeled, it’s that much more easier. I didn’t get approach but I saw that other employees were assisting customers. Walked straight to plumbing, took a quick visual and did my comparisons I brought to match. Simple as 1−2−3. $ 40.59 with tax.
A simple and fast weekend project for the amateur DIY :)

Great customer service. Staff is always friendly and helpful. I’ve been coming here to years and whenever I need actual help or advice I definitely prefer coming here to the big guys.

I have to admit I come here when I don’t want to go to big box stores but have to say they have great customer service. You get greeted when you enter and they ask what you want and they they you want aisle to go to. Funny thing is it’s mostly teenagers in there but they do a great job.

This is a great place! It is our go-​to place for finding hard to find items. They have the added bonus of excellent customer service! The people that work here know their merchandise and the exact place to locate it! This is no small feat, as they carry a wide variety of items.

I have to remind myself to come here FIRST for things. You can walk in, they help you right away and their prices are the same (or less) than the big box stores. I’m so thankful there are still small, local businesses around like this. It’s easy to forget this place, but it’s so much more convenient, so I give it my highest recommendation.

Unfortunately, many of the employees are very young and really don’t know much about the hardware business. As for the older man, who I believe is the owner must eat Crabby Paddies. He is unapproachable. and not very friendly, which made my shopping experience somewhat stressful. I use to go there only because it was close, but now I will be taking my business elsewhere.

Everyone here was very nice and helpful. This is exactly the kind of place every town needs much better than going to one of the big box stores where you are either ignored or you get a blank stare when you ask a question. They have such a variety of items, something for everyone. Stop in and see.

This place is one of the only family owned Hardware stores in the area I’ve been coming here since 1988 they have a large selection bolts. If you buy cement here they will load for you. they can order special items for you like channel lock end nippers. they usually have some cool stuff you don’t see at the big stores

This Home development store has been here for years, even before Home Depot was built in this city and I’m surprised it has lasted 2 recessions and still has come out strong from the rest of the big box competition. Hoyt’s Ace Hardware is family owned and the staff here are very friendly indeed and will assist you right away if you have any questions on any of their merchandise. Compared to Home Depot or Lowes where you have to flag someone down for help and then end up being from
some another department and it just gets frustrating.
Hoyts doesn’t carry much compared to the rest but I mostly just go to buy sprinklers and cheap firewood.

If you have an older home this family-​run hardware store should be your first stop for those hard to find parts, unless you feel like ripping out the plumbing that comes out of your wall and replacing it with what you can find at the big box home improvement stores. While this Ace hardware affiliated store cannot compete with the larger chain stores on price, their service beats everyone hands down.
I came in looking for some cone washers and friction discs to connect a new faucet to older plumbing. Upon showing my dilapidated set to an employee right when I walked into the store, he found replacement parts in a matter of seconds. So I was in and out of the store in less than five minutes, as I probably spent more time walking from the parking lot to the plumbing aisle than the time it took for the employee to locate the item and go through checkout.
So if you’ve got a newer cookie-​cutter home, plumbing components can be easily found elsewhere. But for all parts (for new and old homes) you can have your part in hand from this Hoyt’s Ace Hardware location in definitely less time than it takes to walk from the parking lot to a big box home improvement store entrance.

You can find great help and customer service here. Prices are reasonable unless you want to drive miles to the big stores and not get any help. If they don’t have something you are looking for they can compromise or special order it for you.
They repair and make new window and door screens for a lesser price than some places. The employees know where everything is in the store so you are in and out real quick. And they have a good selection of plumbing, electrical, nuts and bolts, other hardware, tools and paint supplies. They also sell concrete and mortar.