Western Fence Co.

Estimator was only interested in the project when we discussed a major fence job. Then we discussed an alternative smaller approach. He wasn’t interested anymore. He said he had «a lot of big jobs.» Code for not interested in you unless you are a big job too. Said he’d give us an estimate by end of day. I called the day after. No return call. Called the day after. No return call. 4^th day, got the estimate. Called to ask questions. No pick up and no return call. I called the office. They said I have to work with him. Never recommend the.

We did a major rehab of a place in Highland Park in the Fall/​Winter of 2015. I was on a tight budget and didn’t think I could afford a big company like Western Fence, but I wanted a 3^rd bid so I decided to give them a try. James was a pleasure to work with from the very first bid meeting and Western ended up putting in a privacy fence around the perimeter; repaired fencing and a gate; built handrails; and installed an electric gate.
They were sensitive to my budget and suggested moving some fence instead of building new and I very much appreciated their integrity. They also were willing to fix instead of simply replace.
James worked with me on budget and the work was absolutely meticulous. I could have paid slightly less to other subs, but there is no comparison with the quality and professionalism of Western Fence. I wouldn’t ever think of using a different company. First class all the way.

excellent well priced fast clean very happy with them would hire again

As a landscape designer and contractor, I know how difficult it is to juggle multiple projects, excellent customer service AND provide an excellent product at a reasonable price. It’s hard to have it all sometimes! However, as an industry professional, I would recommend Western Fence for their thoughtful blend of service, product, and price. I noticed that some potential customers have complained about lack of returned phone calls, however I’ve had nothing but lovely experiences with JC and his crew. Then again, I understand they are only human and have their own personal and professional schedules to juggle. In my experience, when it really matters, they’ve done a great job of coming through to help me with all my fencing needs. Thank you Western Fence!

Locally this is a good fence company to use — I work often with JC and some with James and Ed on various projects. They have the crew and experience to take on small and big jobs and tricky odds and ends.

jc was great. thanks for a wonderful job!~

Western Fence did an amazing job with my fence. They torn down and disposed of the old fence incredibly quickly. I gave them specific design plans with the new fence that they executed perfectly! Can’t recommend them enough!

Receptionist and JC (the manager/​project manager) seemed nice when I called but then when I followed up and sent the drawings of my proposed fence JC didn’t respond at all even though I called and left three messages.
I think they were reluctant to do my job as it’s in Venice, a long way from them but this is only speculation. In any event they should have had the professional courtesy to respond in some fashion.
I called and talked to the receptionist and left a voice mail for JC today expressing the same sentiments I am penning here.
Hope this helps in your selection of a fence company.

Dear Western Fence, Thanks very much for your recent work on the stair rails. My family very much appreciates this.
I also wanted to comment on the fence work WF completed for Alverno High School in Sierra Madre. We watched the progress over a period of — what seemed like — several months. Great work & a beautiful fence & a nice improvement.

I hired Western Fence to replace the fence in my backyard. They did the fence on my neighbors yard and I really liked the finished product. I had James over for an estimate and he emailed me back the estimate that night. Unfortunately, I was only able to do the West/​North side of my yard. I just didn’t have the money to do the East side. This was okay with me since my garage blocks 80% of this fence… and the east side neighbors have a nice fence that I can see from my side.
He also added a driveway gate that I LOVE. It’s absolutely beautiful. His crew installed the fence and boy did it make a difference! The wood they uses is great and they finished the job in one day! The only thing that keeps me from giving them 5 stars is they left nails all over the yard and some other consumables. But overall, I love my fence! I’ll definitely use them in the future.

I’ve used Western Fence twice in the last six months to install two sections of 6-​ft powder-​coated chainlink fence in my backyard. Ed, who came out to give the estimates, was pleasant to deal with and understood what I was looking for. He definitely understands fencing. My issue is with the pricing of the two jobs. For the first job, for 40 feet of fence, they charged $ 1200. For the second, for 12 feet of the exact same fence in the exact same area, they charged $ 560. When I asked Ed to break down the charges for me, he was a little snippy and disrespectful and refused until I politely pressed. Even then, I never received a satisfactory explanation for why a fence ¼ the size of the first fence was almost half the cost of the first fence. Ed said most of the work was «in the ends» and that the first fence they had installed for me was underpriced. Even if that is true about «the ends,» the entire job took less than 45 minutes, so I don’t think it was difficult labor. It’s hard to know whether the first job was underpriced or the second job was overpriced, which is why I prefer to work with companies that have consistent pricing. Thus, I am «on the fence» about whether I will use Western Fence again.

Last year Western Fence installed a redwood fence around my property. It was done well and quicker than I expected which was a blessing to my adjoining neighbors who had dogs in their yards. This year they showed me how to change the battery in a gate remote. Sounds silly but the instructions were very unclear. This was done in a cheerful, friendly manner. I will call them again for any fence or gate needs. Carol C.

Couldn’t be happier with my experience with Western Fence Co OR our new fence. Arrived on time, finished what was estimated to be a two day job in one and left everything spotless. Even hauled away some old wood for me. Will definitely have them back when it comes time to replace the rest of the fencing in the backyard. Thanks, guys!

JC and his crew always deliver. Western fence has been fixing my old gates and fences for many many years. I have shopped around, 3 quotes for all my jobs and I always end up using his service. I agree that the prices for fences and gates can be shocking but you get what you pay for. A recently built wooden gate hiding my pool equipment shrunk after the rain stopped and JC came over, inspected the gate and offered to replace a board. That’s good customer service.

Quick service to repair my damage fence and gate at a reasonable price. JC responded quicklky to my call, provided a promt quote, and repaired the fence and gate the next day. What more could you ask for… Thanks!!!

James came out to do the estimate. He arrived in the last 10 minutes of the specified time that they give you.
In short, James wrote up the estimate and gave me his business card before he left. He said «call or email me with any questions». I did have one question. I emailed James and never ever heard back from him again. No follow-​up or nothing. Nothing at all.
Sorry Western, you just threw away a $ 5,000 job because you can’t get back to your potential client.

We needed to call them on a Tuesday when we didn’t get the quote on a Monday as promised. My 83-​year-​old dad asked me to step in and call Western Fence Co.
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Thanks to Unilocal,I found another company and they gave my dad such great personal service — he signed on the spot. Three days later — our fence installed! The same amount of time it took us to wait for an estimate from Western!