Hilton Orlando Altamonte Springs

The bed was the best part of this. Is an older hotel, which is not neccessarily a bad thing, but in this case, it is. This is the first time I have stayed at a Hilton and felt I did not get my moneys worth. It has an Executive floor, so points for that, but not enough to overcome the rest of the experience. The Executive floor breakfast was so-​so at best — the melon was sour and vinegar flavored, and that taste ruined any other that may have been good. The person was very nice, but was not there when I tried the melon, so I did not get a chance to let her know. The dinner snack was much better, the attendant Demi was great and very attentive. In the room, the water was tepid at its warmest. The first morning, I was treated to a cold shower — not a good way to start a very busy day. I was in town for a seminar, and my schedule prohibited me from changing hotels after the first night, otherwise I would have been gone. I could not get away from the business to make the change. Staff was friendly, but not very effective. Had a maintenance issue in the bathroom that never was addressed, thankfully no one got hurt. Due to my difficulties elsewhere, I did not try the restaurants within the hotel. Doubt that I will stay here again.

I’m rather surprised at this hotel… and not in a good way. The lobby looked decent and the staff are friendly. Friendly staff goes along way in my book, since I travel so much, and the reason for the 3 star rating. This hotel is very outdated. It was like taking a step back in time. My room had a couch in it that has seen better days and I only put my suitcase on it after laying down a towel first. The room was very dimly lit, had an old musty smell to it, and was unimpressive. The bathroom was old/​outdated as well, with one of the worst hotel showers I’ve ever experienced… barely hot water, a very dirty/​smelly cloth shower curtain that is beyond the point it needs washed – it needs completely replaced; the toilet ran constantly. There were muddy child foot prints all over the TV stand and mold in the bathroom. Also, there was blood (yes, blood) on the door pane. It was so gross. Like I said, the only reason for the 3 stars is because of the employees… they were super nice. The AC might as well have been one of those window style units, as it was definitely older and not performing well. They do have an executive floor/​lounge for gold/​diamond members. I didn’t have time to go, though, so maybe this area is a bit nicer. I wouldn’t book a weekend away here or vacation, it’s not exactly the place that gives off the relaxing vibe with its lack of aesthetics. Some of the positives in addition to the staff were the fact you can get a digital key with the HHonors app – super convenient for check in/​check out; room service was quick, reasonably priced, and palatable; the bed was comfortable/​clean, sheets soft.

Here for a sorority event. The banquet room is very nice and the staff is very accommodating. The hotel lobby is cozy. The hotel itself is in a nice cozy area away from the hustle of things. Did not stay so can’t say how the rooms are. Plenty of parking.

Older hotel. Our room was beginning to show its age, especially in the bathroom. This is one of the few hotels that still has an executive floor for Hilton Gold and Diamond members.
Room has the old style coffee maker and not a Keurig. This particular stay I used hhonors points. It was only 20,000 points per room per night. The rate is normally $ 195. The Embassy Suites across 436 is a much nicer hotel, stayed there 2 months ago. It’s rate was $ 165 per night but was 30,000 points per room per night.

Came in town late and stayed here… Big plus was they had coffee and tea (chamomile) room very clean quiet atmosphere… breakfast was nice. But if your the type to come down in your pjs or non business attire then be prepared for the stares and snooty looks.

this building is new, and nice and clean and comfortable. a little confusion with the housekeeping but otherwise a very nice stay

Excellent hotel. I keep coming back and the service is excellent. The rooms are spacious and room service is very good. Recommend this hotel versus the others in the area.

I really was expecting more for a Hilton. Upon entering, the Lobby and bar are nice, modern and clean. However, the first sign of something amiss was the elevator-​rickety and some of the buttons broke. Still worked, no big deal. Even the hallway on my floor-​3 was updated, the room spacious. The bathroom is what really killed it for me. The grout was dirty and old, the shower curtain was also old and ripped in many places. This is probably the most disappointing since it’s the easiest to fix. New grout and 30 minutes and you’re finished. And please Hilton, spend $ 10 from my room stay and but a new shower curtain. The one thing people want is a clean bed and bathroom. I don’t doubt the housekeepers do what they can, but maintenance needs to get in there for an hour to fix this. Staff was nice and polite and the bed was really comfy outside of that.

Stayed at the Hilton Altamont for the past two days. The hotel itself is really nice just a medium grade hotel but the restaurant is another matter.
I tried their Breakfast and tried their lunch. skipped their Dinner. All I can say is I hope their dinners are better than their breakfast was .
I paid $ 15 for a buffet breakfast that was extremely sad and at lunch I spent $ 23 on a hamburger iced tea and spinach dip with some questionable pita chips. Do yourself a favor and look around there’s plenty of other places to eat at.
The Waffle House just down the road was great .
The service at the U restaurant was great, just the food quality is not up to what I would think of Hilton.

Found this hotel through Hotwire and the price was great for the range of hotels in the area and cost. It’s a fine building with all of the amenities, however the hotel guests on my flour were so loud and obnoxious in the middle of the night they woke me up. I had just stayed at a very busy amusement park resort for a week and never had any noise issues. So this was disappointing. Pros: tucked off the highway for minimal highway sounds, large rooms, comfy beds, full bathroom. Cons: rude guests, thin walls, and the AC/​Heat was intense and not easy to control.

Staff are exceptional friendly room was spot on clean. I really enjoyed the front lobby waiting area tastefully decorated and lots of modern art which I like. Had breakfast in the morning the French toast was great as was the service.

hotel is fine.
rooms are clean and good. doesn’t look 1980
staff is on point
parking is fantastic and free
2 biggest issues
the AC is LOUD as hell. very loud. i turned it off because i knew i wouldn’t be able to sleep. i even recorded the sound which i may post.
also the executive lounge is crap. i know its not functional on the weekends but the front desk told me i could get beverages but i think she was wrong. kind of pointless. i wish they had a tv up there. such a sad waste of space on weekends

There were some things we absolutely loved about this hotel: the price, the location for our needs, the public areas, the fantastic breakfasts with super service! We loved the two personable fabulous Gal Servers! (will review restaurant separately), and also had a great time and great service in the bar.
Biggest dislike: The BEDS… seriously some of the most uncomfortable we have ever encountered! One in our room was slightly (and I do mean just slightly) less hard-​as-​a-​brick than the other. The other couple traveling with us experienced the same problem with their room, although they said both their beds were comparably uncomfortable.
Also disliked that somehow we were only checked in for two nights, despite our pre-​paying three nights. Fortunately, I could pull up my email confirmation to show at the front desk and the problem was fixed the next morning, but it didn’t help the hard-​to-​sleep issue that was already bad from the bad beds when the bill was slipped under our door in the middle of our second night indicating we were leaving when we didn’t intend to. Grateful, however, that the problem was solved the next morning.
Another problem we ran into when we finally went to settle in for our first night. The toilet wasn’t flushing! Called downstairs to be told maintenance would be right up. Fearing the lengthy worst, we were very relieved when he showed up literally within 2 minutes of calling, and within five minutes had it fixed. Yay and thanks to our friendly fearless Plunger Dude!
Overall, this is a hotel that is definitely dated room-​wise, but right up there with the public areas. Fortunately the price that we got (via a bid) made it worth it, and since we were visiting relatives and wanting to be North of the city away from the touristy areas, this suited our needs just fine. Looks like they do a lot of group/​convention activities, as there were events going on all around us. Parking was never a problem, by the way, which was nice (and free).

This is not a Family Friendly Hotel!!!
I do Not recommend this Hotel to any Family that has Young children.
I can recommend it to the elderly and business travelers.
This is Not a Family Friendly Hotel.
I am Disgusted by the way the Staff (Night Manager) treated me and my family the first night after we had checked in.
As my Wife, my 7yrs & 10yrs daughters, and I were unpacking in our room we were told nicely to keep it down by the security guard.
We were told a second time by the Night Manager abruptly in a harass way that if my daughters kept on making noise we would be Kicked out of the Hotel and call the police to be escorted out.
I rushed down to the Lobby to get the name of the Night Manager and the Security Guard’s name.
I was threaten a third time to be Kicked Out of the Hotel for asking the night manager’s name and security guard’s name, so I could report them to Hilton’s Corporate.
Corporate said that they would let the Hotel to take care of it. They would call me in 3 business days.
This is the Worse Experience I have ever had in any Hotel.
I would have preferred to stay in a Motel8. My family and I would have had probably a better experience as a Hotel/​Motel Guest.
Corporate did not do anything about it.
Sincerely,
Jonathan B. Martinez

Is it far from the park???
My answer is no, I’m pretty sure (i know at least I do) we travel far when going clubbing, or heading to work. So 30 – 20 min drive is not, besides you are traveling in company so you will feel it a short drive.
Clean beds, floor, drawers. Overall everything is clean. The mattress very soft, my friends that always complain about her back, well she slept like a baby and woke up feeling wonderful the following day.
Well to wrap this up, you get what you pay for and if you are ok to pay a little more, to feel clean where you are going to sleep and have a safe surrounding book this place.
You won’t regret it

This hotel is okay. The lobby area is nice but really dark all day which is weird because this is Florida and you kind of expect a bright and airy lobby. The room I stayed in was pretty outdated but nonetheless it seemed to be as clean as they could get it. My main issue was really the bathroom, it was really worn down and dreary. The beds were okay not the most comfortable especially not for a Hilton.
The hotel staff seemed to be nice enough and was accommodating. I think they may be renovating the rooms now which is awesome. I’d certainly give this hotel 4 stars if the rooms were a little more up to date.
Overall I’d stay here again just not in this same room. :)

Had my sisters wedding here. Banquet manager was amazing. The hotel let us chill in the lobby until 5 am. We had a great time; would highly recommend! Didn’t care much about the rooms; with 200 family members staying here; the heated pool; it was an amazing time. The room block for the wedding was a very very good price for a Hilton. Book your event, we partied from 6:30 pm to 2 am in the banquet hall… and then some.

A solid four stars, located on the East (less traffic) side of O-​Town this might become my new favorite Hilton property.
Cheapest price around, during season. A great Executive Floor, snacks and beverages available ²⁴⁄₇. One of the best breakfasts around and a fully equipped fitness center. The whole facility appeared clean and stocked full of folks willing to help. The bathroom was stocked full of high-​end toiletries.

This is a sad excuse for a Hilton hotel. We jave been to many but this is is ghetto. The lobby level with its restaurant, coffee bar, meeting rooms, and banquet halls is gorgeous. The rooms are gross. Serious health hazards like a foul musty smell, alot of mold growing in the closet, and a door so damaged you can put your hand underneath it. The AC is so so so LOUD!
This is a real shame and I will never ever come back.

Came back for the same conference and I feel like they have stepped up their game.
Their banquet manager is amazing. I was helping with sign in at the conference and he brought us coffee and always made sure we were doing well. Another worker brought us bottled water at another time. They really went out of their way to make us feel welcome.
I love how they had free cupcakes at the front desk during the afternoon. The cupcakes were delicious and it was a nice touch.
I got to try out the gym and it was a great gym. The machines are new and clean and the room is nicely lit. It is my favorite hotel gym so far.